Dear Lon,Thank you so much for your kind words! We're thrilled to hear that you love our hotel. It means a lot to us that you had a wonderful experience, and we can't wait to welcome you back for another fantastic stay.Warm regards,Wa Wa KhineDirector of Guest Experience

Dear Lazum,Thank you for your kind review of Novotel Yangon Max. We are delighted to read that you found our services both clean and excellent. At Novotel Yangon Max, we strive to ensure that all guests have an enjoyable stay with us and it is rewarding to hear this reflected in your review. We hope you had a pleasant time with us and look forward to the next opportunity of welcoming you back again soon.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Eduardo,Thank you for your kind review! We are delighted to hear that you enjoyed our great service. At Novotel Yangon Max, we aim to provide our guests with the highest quality of service and strive to ensure that they have the best possible experience while staying with us. We appreciate your feedback and hope to welcome you back in the near future.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Paing,Thank you very much for taking the time to share your recent experience at Novotel Yangon.It is always a pleasure to receive the feedback. While I wish you had a better experience, it is the feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Once again, thank you so much for your kind review and looking forward to welcome you back.Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Alexander,Thank you for taking the time to leave us a review. We are delighted to hear that you like 24 hour convenience store. At Novotel Yangon Max, we strive to provide our customers with the highest levels of comfort and convenience so we're pleased to know that you had a positive experience with us. We look forward to welcoming you back in the near future. Thank you again for your feedback.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Eduardo,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Nuttakul,Thank you very much for your kind review and stay with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Vinicius,Warm Greeting from Novotel Yangon Max!Thank you for sharing your experience and we appreciate for mentioning good and bad.We are glad that you were happy with service provided by our staff and we are sad to know that TV did not work well in your room. We will look into it to improve in future.Once again, thank you for sharing and we look forward to welcome you again.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Alissa,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Tushar,We are very delighted to hear that you had a remarkable experience and satisfied with the quality of service and the pool, the breakfast.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and we look forward to welcome you back to Novotel Yangon Max…Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Mr.See Mun,Thank you for your stay and sharing your experience. We are sorry for inconveniences caused during your stay.While I wish you had a better experience regarding TV, it is the feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Once again, thank you so much for your kind review and looking forward to welcome you back.Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Tay,Thank you so much for your stay as well as your feedback about our hotel.Delighted to hear that you enjoyed our spacious suites and had a pleasant time at Novotel. Once again, we thank you for your valued feedback. We look forward to welcoming you again during your next visit in Yangon.Wa Wa KhineDirector of Guest Experience

Dear Nai,Thank you for your kind review and your stay with us.We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Min,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Tong,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Sze Wan,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending the breakfast and service. It is important for us that our guests at Novotel feel welcome and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Brenda,We are delighted to hear that you enjoyed your stay, facilities and services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Vikram,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max except carpet. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel welcome and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Charlotte,Thank you for your feedback and your stay with us. We are glad to know that you and your family had good time together for birthday. Your praise for service and facilities will make other guests who has plan to visit Yangon and we truly appreciate.Once again, thank you so much and looking forward to welcome you back in future.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Ma Thandar, Greeting from Novotel Yangon Max! Thank you for sharing your stay experience at Novotel Yangon Max. We are delighted to hear that you enjoyed your stay as well as recommending our room, bed and location. Once agian, thank you for your review and We lookforward to welcome you back. Best Regards, Wa Wa Khine Director of Guest Experience

Dear Suwanna, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Dear Kay, Thank you for sharing good comment about our Family Suite room. We are very glad to hear that you enjoyed your stay with your grandchildren. Indeed, we created this family room recently in January which caters to our guests with our family and they could enjoy special time with the love ones. We thanked you staying with us and see you very soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear eunjoung, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear John, We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel and aim to get 5 Stars comment in next visit. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Kyin, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Ms Vivian Wing Yang, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Herman, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Lilian, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel and aim to get 5 Stars comment in next visit. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Ko Naw Naw, Thank you for sharing your comment with us in Hotels.com. I have personally called you and explained in regards to our Safety and Security Procedures for all our in house guests. However, we do apologized for all misunderstanding. I do hope that you will give us another chance to make you feel welcome. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Alice, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Lilian, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for taking time to give your review at Novotel Yangon Max. We are all thrilled to receive your comment. We are looking forward to seeing you again at the hotel. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Panayiotis, Thank you for your good review. We hope to see you at Novotel Yangon Max very soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for your good review. We will take note of welcoming procedure and will improve on it. We hope to see you at Novotel Yangon Max very soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear Valued Guest, Thank you for your good review. We hope to see you at Novotel Yangon Max very soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Dear valued guest, Thank you for giving good feedback. We are thrilled to receive such comment. We are looking forward to seeing you again very soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience