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Reviews of Delta Hotels by Marriott Waltham Abbey

4 out of 5
Delta Hotels by Marriott Waltham Abbey
Old Shire Lane, Waltham Abbey, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 88 reviews" "
Rating 8 - Good. 16 out of 88 reviews" "
Rating 6 - Okay. 11 out of 88 reviews" "
Rating 4 - Poor. 4 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Farrah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and approachable. I was given an upgrade when I arrived which left me stunned as I’ve never had that experience before.
Stayed 1 night in Jan 2024

10/10 Excellent

Balbinder, Sully, Penarth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay. would recommend .
Stayed 1 night in Mar 2024

10/10 Excellent

Ray

Travelled with family
The staff were all very courteous and helpful, from the receptionist, to the cleaner who showed us to our room, the head waitress in the breakfast restaurant and the Brew Bar staff. We will now make this hotel our preferred stay whenever we stay in London!
Stayed 1 night in Mar 2024

10/10 Excellent

sherjeel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight and driving options. Nice to have a gym. Food in bar is quite expensive.
Stayed 1 night in Feb 2024

8/10 Good

Miriam

Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Alvin L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to the home I had to visit. Very friendly staff. Very nice.
Stayed 7 nights in Feb 2024

10/10 Excellent

Yagmur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, really friendly pleasant staff
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Stayed 1 night in Dec 2023
Response from Front office on 2 Jan 2024
Dear Guest,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on 25 Dec 2023
Dear Grace,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office on 23 Dec 2023
Dear Darren,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

8/10 Good

Emmanuel

Stayed 1 night in Nov 2023
Response from Front Office on 20 Dec 2023
Dear Emmanuel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Vijay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear Vijay,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice overall and friendly and helpful staff
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear Daniel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Ogechi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office on 20 Dec 2023
Dear Ogechi,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear Martin,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant and bar, nice facilities
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear David,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - relaxing and enjoyable
The level of service from start to finish was exceptionally good. There were plenty of staff on duty and they were all polite, friendly and helpful. The food, both in the bar and the restaurant, was excellent and we all agreed that it was as good as we had experienced anywhere else. All round this was the best hotel we have stayed at - and that includes several 5 star London hotels. We definitely recommend this Hotel !
Stayed 1 night in Dec 2023
Response from Pedro on 5 Dec 2023
Dear Denise,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbe

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed at anywhere and I've been all over the world. From the front desk at check in and out, to the cleaning staff, to the lounge area staff and anyone that works there, superior in every way. Khalid, general manager, is the best bar none. His management style, interpersonal and communication skills are far above similar positions at other hotels. Talking with staff, they say he lets them do their work. Doesn't micromanage! A blessing. Aniita in the dining room is another asset to Delta. Similar comments to her as well. I'll be back next April. Can't wait. Khal
Stayed 4 nights in Nov 2023
Response from Pedro on 5 Dec 2023
Dear Kathy,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbe

2/10 Terrible

Robert

Stayed 1 night in Nov 2023
Response from Front Office on 20 Dec 2023
Dear Robert,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

10/10 Excellent

Nigel

Stayed 1 night in Nov 2023
Response from Front Office on 20 Dec 2023
Dear Nigel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Gareth

Business traveller
Liked: Property conditions & facilities
Great room. Bar food quite expensive. Nice gym.
Stayed 1 night in Nov 2023
Response from Front office on 26 Nov 2023
Dear Gareth,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
quietness
Stayed 2 nights in Nov 2023
Response from Front Office on 26 Nov 2023
Dear Emmanuel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Vaidas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Office on 23 Nov 2023
Dear Vaidas,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front office on 18 Nov 2023
Dear Hasan,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Pedro on 15 Nov 2023
Thank you for the feedback provided

8/10 Good

Charlotte

Stayed 1 night in Nov 2023
Response from Pedro on 15 Nov 2023
Thank you for the feedback provided

10/10 Excellent

Jiri

Stayed 5 nights in Nov 2023
Response from Pedro on 14 Nov 2023
Thank you so much for the feedback provided

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office on 9 Nov 2023
Dear Linda,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

2/10 Terrible

Amanda

Stayed 1 night in Nov 2023
Response from Front Office on 9 Nov 2023
Dear Amanda,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

8/10 Good

Mellanie

Stayed 1 night in Nov 2023
Response from front desk on 1 Dec 2023
Dear Mellanie,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Hasan

Stayed 1 night in Nov 2023
Response from Pedro on 7 Nov 2023
Thank you so much for the feedback that you shared with us!

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is wonderful, I had a beer in the bar area and that was fun and super nice and after the Premier Inn at Waltham abbey this was the difference between night and day
Stayed 1 night in Oct 2023
Response from Front Office on 3 Nov 2023
Dear Jocelyn,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the facilities and location. Bed was comfortable. The rooms are looking a little tired. Headboard leatherette peeling. Could do with some upgrades. Staff very friendly and helpful.
Stayed 5 nights in Oct 2023
Response from Front Office on 28 Oct 2023
Dear Tracy,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and friendly staff spotless room everything worked
Stayed 1 night in Oct 2023
Response from Pedro Pena Vazquez on 18 Oct 2023
Dear Leslie,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Cynthia, Alliston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff was very accommodating and friendly. Lots of restaurants near by
Stayed 5 nights in Sep 2023
Response from Front office on 9 Oct 2023
Dear Cynthia,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Front Office on 5 Oct 2023
Dear Luke,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front office on 27 Sept 2023
Dear Chris,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Beth

Stayed 4 nights in Sep 2023
Response from Front Office on 16 Oct 2023
Dear Beth,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

2/10 Terrible

Alexander

Stayed 1 night in Sep 2023
Response from Front office on 27 Sept 2023
Dear Alexander,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel is fantastic its self. But i do feel the food is well overpriced in the restaurant for the quality of the food. I found it to be overcooked and chips greasy.
Stayed 2 nights in Sep 2023
Response from Pedro on 19 Sept 2023
Dear guest,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property very clean quiet and comfy. Rooms very good. Accessible to public transport if needed. Definitely going back.
Stayed 2 nights in Sep 2023
Response from Pedro on 19 Sept 2023
Dear Andrew,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Scott

Stayed 1 night in Sep 2023
Response from Front Office Manager on 13 Sept 2023
Dear Scott,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Pedro on 12 Sept 2023
Dear Peter,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Scott

Stayed 1 night in Sep 2023
Response from Pedro on 10 Sept 2023
Dear Scott,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

6/10 Okay

Mrs Patricia K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff
Pool was a bit disappointing Rooms nice. Air con noisy
Stayed 2 nights in Sep 2023
Response from Pedro on 5 Sept 2023
Dear Patricia,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

6/10 Okay

Dennis

Travelled with family
Disliked: Room comfort
Nice but pricey
I found my room looked a little tired and probably could do with a little TLC. I did find the drinks meals were a bit on the expensive side. I purchased 3 fish and chips: total price was £57! What market are you aiming for?
Stayed 2 nights in Sep 2023
Response from Pedro on 4 Sept 2023
Dear Dennis,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey