It is hard to fully express how spectacular is the Hotel Sacher Wien, from the physical reality itself, to the extraordinary hotel staff. Kind, helpful, friendly, personal - they were incomparable. Our concierges, Mortiz and Victor were paragons of helpfulness and good cheer. Our room was enormously comfortable, well-appointed and tended with great care. The cafe was, well, a sensorial delight. Vienna is indeed the most liveable city in the world (according to the Economist) but it takes second place to Hotel Sacher as heaven on earth.