Lobby lounge

Reviews of Leonardo Royal Hotel Venice Mestre

4.5 out of 5
Leonardo Royal Hotel Venice Mestre
Via Ca Marcello, 6, Mestre

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 642 reviews" "
Rating 8 - Good. 130 out of 642 reviews" "
Rating 6 - Okay. 24 out of 642 reviews" "
Rating 4 - Poor. 11 out of 642 reviews" "
Rating 2 - Terrible. 15 out of 642 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to railway station and airpot bus station. 2 min walk to bus stop to Venice. A little loud at night as some night club is around. In the room no iron and no hair conditioner. Breakfast was ok, nothing special but fresh snd feeling. Overall very nice and clean hotel and definitely would stay here again
Stayed 3 nights in Apr 2024
Response from Simona on 14 Apr 2024
Dear Guest,Your feedback is invaluable to us and we deeply appreciate your time in sharing your experience.Indeed, our hotel is strategically located, making it convenient for our guests to explore and commute. We're glad to hear that you found this to be beneficial and appreciated our cleanliness standards.We do apologize if the noise from the nearby club caused any inconvenience. Your comfort is of utmost importance to us and we're always striving to provide an excellent stay for our guests.Regarding your note on room amenities, we have taken it into account. We always endeavor to meet our guests' needs and your feedback helps us improve.In regards to the breakfast, we are pleased to know that you found it fresh and wholesome. We aim to ensure our guests start their day right.We look forward to welcoming you back in the future for another pleasant stay at Leonardo Royal Hotel Venice Mestre.Best Regards,Simona - Front Office Agent

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Seems fairly new and very close to the train station to go to Venice. Only one stop away.
Response from Simona on 14 Apr 2024
Dear guest,Your gracious review is much appreciated. It is heartening to hear that you found our hotel's location convenient for your travel plans, and that you enjoyed your stay with us. Our proximity to the train station does indeed offer our guests easy access to Venice, and I'm glad it added to the ease of your visit. May your positive experience inspire a return visit in the future. We look forward to welcoming you back.Best Regards,Simona - Front Office Agent

8/10 Good

RICHARD HEECHEOL

Travelled with family
N/a
Stayed 2 nights in Apr 2024
Response from Simona on 14 Apr 2024
Dear Guest, thank you for sharing your feedback with us. We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :) We hope to welcome you back in the future! Kind regards, Simona - Front Office Agent

6/10 Okay

Anni

Liked: Cleanliness, property conditions & facilities
The property had a great location. It was just a few minutes, walk from the train station and within walking distance of many shops and restaurants. But the one thing that I did not enjoy about the hotel was the mattress was extremely firm and could not get a good nights sleep. I did mention it to the front desk the first morning and they said they would bring me a topper for the mattress. I waited another two nights, and they never did bring it. I did mention it again when we checked out sold the property is very nice but you would expect to have a good mattress so you could have a good nights sleep otherwise what’s the point of staying at a nice hotel?
Stayed 3 nights in Mar 2024

8/10 Good

Ravinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and very close to transportation.
Stayed 6 nights in Mar 2024
Response from Simona on 30 Mar 2024
Dear Guest,Thank you for your positive review. We are delighted to hear that our staff was able to assist you and that our location suited your transportation needs. We take pride in ensuring our guests' satisfaction and your feedback is greatly valued. We hope to have the pleasure of hosting you again in the future.Best Regards,Simona - Front Office Agent

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, although a bit small, close to train / bus station, a lot of restaurants and shop nearby.
Stayed 1 night in Mar 2024
Response from Simona on 27 Mar 2024
Dear Guest,Thank you for sharing your positive experience at the Leonardo Royal Hotel Venice Mestre. We are glad to hear that you found our rooms clean and comfortable, and that our location close to the train and bus stations was convenient for you. It's delightful to know you could enjoy the variety of restaurants and shops nearby. Your feedback is appreciated and we look forward to welcoming you back in the future.Best Regards,Simona - Front Office Agent

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel in every aspect. It was the best one I had ever been in.
Stayed 5 nights in Feb 2024
Response from Simona on 26 Feb 2024
Dear Guest,Your praise is truly valued and appreciated. It warms our hearts to hear that you regard our establishment as the best you've ever visited. It's our ultimate goal to provide an exceptional experience to all our guests and we are thrilled that we were able to meet your expectations. Your kind words inspire us to continually strive for excellence.We hope to have the pleasure of welcoming you back to Leonardo Royal Hotel Venice Mestre in the future.Best Regards,Simona - Front Office Agent

4/10 Poor

Riley

Liked: Cleanliness, staff & service
The way the lights work were very confusing at first and the shower is not great
Stayed 1 night in Feb 2024
Response from Simona on 25 Feb 2024
Dear Guest,I'm sorry to hear about the issues you encountered with the lighting and the shower in your room. Your comfort is very important to us at the Leonardo Royal Hotel Venice Mestre. For future stays, please do not hesitate to contact our front desk staff for any assistance. They are always eager to help make your stay more comfortable. We hope that despite these minor inconveniences, the rest of your stay was pleasant. Best Regards,Simona - Front Office Agent

8/10 Good

Nathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in good conditions and the easy nearby access to the train station made it even better for traveling.
Stayed 3 nights in Feb 2024
Response from Simona on 22 Feb 2024
Dear guest,We are glad to hear that our hotel has met your travel needs. Indeed, our strategic location near the train station is something that our guests greatly appreciate. Your satisfaction is for us the best confirmation of our daily efforts.Best Regards,Simona - Front Office Agent

2/10 Terrible

Jansen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude receptionist, room smelled like cigarettes the entire time, the smell coming from the shower curtains seems like they havent been washed in a while and all the spray hoses are leaky..
Stayed 3 nights in Feb 2024
Response from Ran on 21 Feb 2024
Dear Jansen,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ran DayanRooms division manager

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice hotel. Decor was well put together. Beds are on the firm side but overall, a wonderful stay. Also, get the breakfast buffet. Well worth the money.
Stayed 2 nights in Feb 2024
Response from Simona on 17 Feb 2024
Dear Guest,Your positive feedback is greatly appreciated. It's delightful to hear that you enjoyed the interior decor and had a pleasant stay at the Leonardo Royal Hotel Venice Mestre. We strive to create a comfortable and relaxing environment for all our guests, and it's wonderful to know that you found our beds to your liking.Your recommendation of our breakfast buffet is much appreciated. We take great pride in offering a variety of delicious and quality breakfast options for our guests to start their day.We look forward to welcoming you back on your next visit to Venice. Best Regards,Simona - Front Office Agent

4/10 Poor

Caroline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking in reception were not friendly, couldn't wait to get those city taxes paid. Room was not the best, bathroom okay but the main room did not fit in with it, very basic and I was a bit shocked how it got the four stars. Was it from a blind person? I stayed in a three star in Italy that was better. The carpets are grubby, most of the room is grubby and they need to replace the curtains. The walls all need a new paint, there are areas of the bathroom that needed a tidy along with door replacements as they also looked bad. Even the bedding had stains on it, just not impressed at all with this dump of hotel. Dinner time wasn't good, I explained to the waitress that I was vegetarian and could she check if the vegetarian burger had peppers in or not as I didn't like those. She said it didn't and I said it mentioned a charcoal bun, could I just have a normal bun and she said yes. Walks out with my OH dish AND a meat burger, then has the cheek to shout at me that i didn't say I was vegetarian. Yeah I did then she blames her English, takes it back and I have a long wait for mine. in the meantime, my OH eating his and we aren't eating together on our anniversary. Mine comes out with the charcoal bun, but can't be bothered to point that out. I should have had the meal taken off the bill due to her error, just find the service has been very poor throughout Italy, but this really takes the cake! She came back much later to apologise, but really what I wanted was it to be correct in t
Stayed 2 nights in Jan 2024
Response from Ran on 21 Feb 2024
Dear Caroline,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ran Dayan,Rooms division manager

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice. the staff was great! very, very helpful!
Stayed 2 nights in Jan 2024
Response from Simona on 1 Feb 2024
Dear Guest,We are pleased to hear that your stay at Hotel Leonardo Royal Hotel Venice Mestre was satisfactory and that our staff was able to assist you efficiently. We work diligently to ensure that our guests feel welcome and cared for.We hope you will choose us again on your next trip to Venice.Best regards,Simona - Front Desk Agent

10/10 Excellent

Anush

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Clean and convenient location just 5 mins walk from Mestre station. Easy to get in to Venice by a 10-15 mins bus ride
Stayed 3 nights in Dec 2023
Response from Simona on 8 Mar 2024
Dear Guest,Thank you for your wonderful feedback and high recommendation. We are delighted to hear that you found our location convenient and appreciated the cleanliness of our hotel. We hope to have the pleasure of welcoming you back to Leonardo Royal Hotel Venice Mestre in the future.Best Regards,Simona - Front Office Agent

10/10 Excellent

Yohan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Simona on 4 Jan 2024
Dear Guest,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :)We hope to welcome you back in the future!Kind regards,Simona - Front Office Agent

6/10 Okay

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good.
Marks on bedroom wall, no usb near bed, and no creamer for room coffee, but other than that, very clean and comfortable; easy to find near bus/train station and foot traffic of other tourists.
Stayed 1 night in Dec 2023
Response from Ran on 5 Mar 2024
Dear NANCY,Thank you for sharing your feedback with us.We are glad you enjoyed the hotel and its location, but on the other hand we are sorry you could not find USB sockets, as there are few in any room. Regarding the coffee cream, we would like to inform you, that we have it always available upon request in order to guaranty it is fresh.In these days we are repainting all rooms again.Your helpful review is truly appreciated, and will help us to continually improve the standards of facilities and services offered to our guests.We hope you'll join us once again to experience our improved services.Kind regards,Ran DayanRooms division manager

8/10 Good

RICARDO

Travelled with group
Liked: Cleanliness, staff & service

10/10 Excellent

Sarah

Travelled with partner
Very close to Mestre station. Friendly staff. Everything we needed was easy to find close to the hotel.
Stayed 4 nights in Nov 2023
Response from Simona on 9 Dec 2023
Dear Guest,It's wonderful to hear that our hotel's location worked out well for you. Being close to the Mestre station indeed offers a great advantage to our guests. We're also delighted to know that our staff was able to make your stay comfortable and convenient. Our goal is always to provide an exceptional experience and it sounds like we hit the mark for you. We hope that your journey was as enjoyable as your stay with us. We would be thrilled to welcome you back to the Leonardo Royal Hotel Venice Mestre in the future.Best Regards,Simona - Front Office Agent

10/10 Excellent

Crueshyl

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2023
Response from Simona on 1 Dec 2023
Dear Guest,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre and we hope to see you soon.Best regards, Simona - Front Office Agent

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Simona on 27 Nov 2023
Dear Guest,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :)We hope to welcome you back in the future!Kind regards,Simona - Front Office Agent

10/10 Excellent

Loren

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from Simona on 27 Nov 2023
Dear Guest,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :)We hope to welcome you back in the future!Kind regards,Simona - Front Office Agent

10/10 Excellent

qing

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and comfortable
Stayed 1 night in Nov 2023
Response from Simona on 27 Nov 2023
Dear Guest,It's great to hear that you found our hotel to be both new and comfortable. Your satisfaction is our utmost priority, and it is always rewarding when our guests appreciate the effort we put into creating an enjoyable stay. We aim to provide an experience that combines modernity with comfort, so it's wonderful to know we have achieved this during your visit.We look forward to welcoming you back to the Leonardo Royal Hotel Venice Mestre in the future.Best Regards,Simona - Front Office Agent

8/10 Good

marcia

Travelled with family
Liked: Amenities
this hotel was very good, only issue was the molds in the bathroom apart from that great. breakfast was very good, variety to choose from. location, couldn’t ask for better, less than six minutes walk from train and bus stop . with trains every 10 to 15 minutes to venice island.
Stayed 1 night in Nov 2023
Response from Simona on 17 Nov 2023
Dear Guest,We are glad to hear that you enjoyed your stay at Hotel Leonardo Royal Hotel Venice Mestre and that you found our location convenient for your travel needs. We are also pleased that you liked our breakfast.We are sorry to hear that you experienced an inconvenience with your bathroom. Your comfort and satisfaction are our priority and we continually work to keep our facilities in the best condition. We hope that on your next visit, your experience will be even more satisfactory.Best regards,Simona - Front Desk Agent

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty new property clean and nicely fixtured. I was able to find free street parking at the back, but i visited in November. HVAC worked well and good water pressure. Staff fixed slow shower drain next day.
Stayed 2 nights in Nov 2023
Response from Anna on 13 Nov 2023
Dear Richard,Thank you very much for your nice feedback. We are delighted to know that you had a pleasant stay. We sincerely hope to host you again in the future.With kindest regards,AnnaFront Office Shift Leader

2/10 Terrible

Richard

Stayed 5 nights in Nov 2023
Response from Ran on 5 Dec 2023
Dear Richard,Thank you for sharing your review.We are sorry the Hotel didn't satisfy completely your expectations.We are always trying to improve our services so if you wish to share your experience with us, feel free to contact us directly.We hope to welcome you back in the future.Kind regards,Ran DayanRooms division manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Mestre
Lovely & fairly new hotel a few minutes walk from Mestre station with restaurants & a large supermarket nearby. Breakfast caters for differing needs and the homemade cakes are very nice too. All the staff I interacted with are super nice. The shower is great especially after a long day walking in Venice. The aircon did not seem to work, but thankfully the window can be opened for fresh air. I would happily return. p.s. Antica Hostaria Dante Alighieri 10-15 mins walk away on Via Dante is a nice restaurant for dinner.
Stayed 1 night in Oct 2023
Response from Simona on 7 Nov 2023
Dear Guest,Your thoughtful review of Leonardo Royal Hotel Venice Mestre is greatly appreciated. Your kind words about our location, breakfast, staff, and amenities reflect the high-quality service we aim to provide.We are delighted to hear that you enjoyed our homemade cakes and our convenient location near the Mestre station and local restaurants. Moreover, we are glad that you found our staff to be friendly and our shower to be a pleasant relief after a day in Venice.Regarding the air conditioning, we are sorry for the inconvenience caused. We are always striving towards improving our guests' experience and your feedback is valuable to us.We look forward to welcoming you back soon.Best Regards,

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Simona on 27 Nov 2023
Dear Guest,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :)We hope to welcome you back in the future!Kind regards,Simona - Front Office Agent

10/10 Excellent

Shanice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 3 nights in Oct 2023
Response from Simona on 17 Nov 2023
Dear Guest,It gives us great pleasure to read about your excellent stay at Leonardo Royal Hotel Venice Mestre. It is our primary aim to provide our guests with a memorable experience. Your positive feedback is a testament to our continuous effort in this regard.Please consider our hotel for your future travel plans. We look forward to welcoming you back for another fantastic stay.Best Regards,Simona - Front Office Agent

10/10 Excellent

Chun Keung

Stayed 1 night in Oct 2023
Response from Simona on 27 Nov 2023
Dear Guest,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :)We hope to welcome you back in the future!Kind regards,Simona - Front Office Agent

8/10 Good

Kian Kee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comforts and reasonable price
It is a modern and comforts stay business hotel, at a reasonable price. Close to some restaurant, 5 mins walk to train station and 15 mins walk to town area.
Stayed 2 nights in Oct 2023
Response from Simona on 7 Nov 2023
Dear guest,Your positive review of Leonardo Royal Hotel Venice Mestre is greatly appreciated. It's indeed gratifying to hear that you valued our modern amenities and competitive pricing. Also, we're glad that our strategic location, near the train station and town area, added convenience to your stay. We aim to provide our guests with an amazing experience, so it's wonderful to know that we were able to meet your expectations. Your feedback serves as great motivation for our team to continue delivering high-quality service.We look forward to welcoming you back on your next trip.Best Regards,Simona - Front Office Agent

10/10 Excellent

Orazio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, extremely accommodating.
Stayed 1 night in Oct 2023
Response from Simona on 17 Nov 2023
Dear Guest,It brings us immense satisfaction to hear that our service met your expectations. At Leonardo Royal Hotel Venice Mestre, our aim is to provide an environment that is as comfortable and welcoming as possible. Your positive words are a testament to our team's dedication and we're thrilled to have been a part of your wonderful experience. We look forward to welcoming you back during your next visit. Best Regards,Simona - Front Office Agent

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect place from which to tour Venezia. Short walk to train station and 10 minutes to St Lucia station. Friendly helpful staff, excellent breakfast
Stayed 3 nights in Oct 2023
Response from Simona on 8 Nov 2023
Dear Guest, Your kind words about our strategic location and our helpful staff are greatly appreciated. It is also wonderful to hear that you enjoyed our breakfast. Leonardo Royal Hotel Venice Mestre aims to provide all our esteemed guests with a memorable experience and your feedback is a testament to our efforts.We hope to have the pleasure of welcoming you back on your next visit to Venezia.Best Regards,Simona - Front Office Agent

10/10 Excellent

Lydia Yuk Kuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience to get in Venice old town by train.
Stayed 1 night in Oct 2023
Response from Simona on 8 Nov 2023
Dear Guest,It's delightful to hear that you found our location to be conveniently close to Venice's old town. It is indeed one of the unique advantages of staying with us at the Leonardo Royal Hotel Venice Mestre. We strive to provide our guests with easy access to the city's notable attractions. Your positive comments inspire us to continue in this spirit.Best Regards,Simona - Front Office Agent

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Simona on 27 Nov 2023
Dear Guest, We are pleased that you enjoyed your stay at Leonardo Royal Hotel Mestre and we will be happy to welcome you again.Best regards, Simona - Front Office Agent

10/10 Excellent

Shuk Ping Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible for the train and bus to go to venice.Hotwl is very modern and clean.definetly reccomend this hotel and the location.
Stayed 4 nights in Oct 2023
Response from Simona on 8 Nov 2023
Dear Guest,Your positive comments regarding our hotel's location, cleanliness, and modernity truly brightens our day. It's heartening to hear that you would recommend us to others. Your experience is exactly what we aim for at Leonardo Royal Hotel Venice Mestre. We strive to maintain our hotel's cleanliness and modernity while ensuring it's easily accessible for all our guests, providing the best possible stay.We look forward to welcoming you back on your next visit.Best Regards,Simona - Front Office Agent

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy, short walk to train station. Price definitely cheaper than going into Venice proper. Enjoyed the stay and would definitely recommend
Stayed 2 nights in Sep 2023
Response from Simona on 8 Nov 2023
Dear Guest, Your commendation of our hotel's strategic location and competitive pricing is truly appreciated. It's wonderful to hear that you enjoyed your stay and felt that the convenience of our proximity to the train station added to the value of your visit.The highest compliment we can receive is a recommendation from our valued guests. Your endorsement means a lot to us and encourages us to continue delivering superior service and memorable experiences. We look forward to the opportunity to serve you again in the future.Best Regards,Simona - Front Office Agent

6/10 Okay

Hari

Travelled with family
Liked: Cleanliness, staff & service
City takes at the time of checkout.
Stayed 3 nights in Oct 2023

8/10 Good

Lydia Yuk Kuen

Liked: Cleanliness, staff & service
We stayed two night, it was very continence to get in Venice City centre by train.
Stayed 2 nights in Sep 2023
Response from Simona on 27 Nov 2023
Dear Guest,It is heartening to hear about your positive experience at Leonardo Royal Hotel Venice Mestre. We truly value your appreciation for the convenience of our location near the train station, which made your travels to Venice City centre easier.We are committed to offering our guests an exceptional stay and your feedback goes a long way in helping us achieve this goal. We hope to be your hotel of choice for any future visits to Venice. Best Regards,Simona - Front Office Agent

10/10 Excellent

Alejandro, Managua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean room
Stayed 1 night in Sep 2023

8/10 Good

Verna

Stayed 2 nights in Aug 2023

6/10 Okay

JOSE LUIS

Stayed 1 night in Sep 2023

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with nice clean rooms, 2 min walk to Mestre station with trains every 5 mins to Venice
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Welcomed by wonderful check in custimer service agent, Valeria. So sweet and so attentive, really appreciated her service. Awesome location, good breakfast.
Stayed 3 nights in Aug 2023

6/10 Okay

Ila

Travelled with partner
Liked: Amenities, property conditions & facilities
This room is in a great location, it’s right in the middle of everything! The downside was that our room smelled really bad when we first got there. The check out is also at 10 am which generally it’s 11 or 12 so you’re rushed morning of check out.
Stayed 1 night in Sep 2023

10/10 Excellent

Marlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
We had a wonderful experience! The room was clean and the location was perfect with an easy train ride to the tourist attractions. Looking forward to staying again the next time we visit.
Stayed 1 night in Aug 2023

10/10 Excellent

Bob

Liked: Cleanliness, property conditions & facilities
Gas services was great, beautiful facility, clean and neat. Well situated from what I needed to do. Close to the train and bus station and an educated staff.
Stayed 1 night in Aug 2023
Response from Ilaria on 1 Sept 2023
Dear Bob,thank you for sharing your feedback with us.We are glad you enjoyed your time at Leonardo Royal Hotel Venice Mestre :)We hope to welcome you back in the future!Kind regards,IlariaFront Office Agent