It’s clear to us why the Viceroy earned their Conde Nast World Class rating. The grounds are impeccable, the view of the lush green valley is magnificent, and the relatively small size of the complex (<50 villas) supports a very high staff to guest ratio resulting in high touch quality care where guests are recognized and greeted by their names. Check-in was effortless and welcoming, our buggy ride to the villa provided a bird’s eye view of the grounds (spa, restaurants, exercise facility, bar, pools, etc), and our villa was expansive, well laid out, and pleasurable. Wifi was constant and dependable and service was prompt and responsive. Food was generally high quality, but some dishes were better than others. The staff’s fluency in English made the stay easy. Their shuttle services to/from Ubud was appreciated.