In-room safe, desk, free cots/infant beds, free rollaway beds

Reviews of Super 8 by Wyndham Raton

2 out of 5
Super 8 by Wyndham Raton
1610 Cedar St, Raton, NM

Reviews

6.4
Rating 10 - Excellent. 133 out of 782 reviews" "
Rating 8 - Good. 195 out of 782 reviews" "
Rating 6 - Okay. 206 out of 782 reviews" "
Rating 4 - Poor. 151 out of 782 reviews" "
Rating 2 - Terrible. 97 out of 782 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Crystal

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The entrance was poorly marked. The sheets were not fitted and came off the bed. The flooring was poorly put down. They put away breakfast before the posted time.
Stayed 1 night in Mar 2024

10/10 Excellent

nick

Business traveller
Liked: Cleanliness, staff & service, amenities
The best part of my visit was the hostess @ the front desk. She was very personable, courteous, polite and helpful. She has the greatest personality and very hard working. Also plenty of parking in safe place. Walking distance to fast food restaurants and Denny's.
Stayed 1 night in Mar 2024

2/10 Terrible

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room door was open upon arriving, wood flooring warped & loose, room was very dirty. No toilet paper, bathroom floor full of hair and not cleaned, bottom of toilet never cleaned filthy full of urine and dust. There was a coffee maker & coffee but no cups to drink it. There was dust everywhere and chips all over the floor. The bottom bed sheet was worn and the elastic loose so it came off in the middle of the night. Rollaway not fastened right and fell open when standing next to it. Light fixtures all loose and when going to turn on they fell sideways. Just overall very Nasty Room would have stayed elsewhere.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk took care of me.
Stayed 1 night in Mar 2024

8/10 Good

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
Never judge a book by it's cover. First appearances were not super inviting; there were 2 cars in the whole parking lot, the hotel seemed rundown and the stairwell and hallway looks like they sorely needed a deep cleaning, but I trusted the recent reviews and glad I did. For the price, clean room, comfy bed with clean sheets, and clean bathroom, it was totally worth it for a place to put my head afrer a long day of driving.
Stayed 1 night in Feb 2024

8/10 Good

Arthur

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place is old and outdated. No elevator to third floor. Had to get attendant to open room door, as our key would not function
Stayed 1 night in Jan 2024

10/10 Excellent

Mary P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

adan

Liked: Cleanliness, staff & service, property conditions & facilities
King size is awesome for its spacial room
Stayed 1 night in Dec 2023

10/10 Excellent

Tom

Liked: Staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice People, but the place is wore out.
The staff and service at this dated Super 8 are pleasant and friendly, but the building itself needs a facelift. Our door was not easy to open, I actually messed up my shoulder trying to "pull up" as instructed to get into the room. The flooring in our room was "spongy" It felt like they had put linoleum over carpet? The yellow tape going up the stairs was worn out and needed replacing. It's the cheapest in town for a reason, "well used" to say the least. When we arrived, the parking lot was really dark, and there were truck drivers parked, living, and grilling dinner in the parking lot. The entrances and exits into the place were shoddy, with large potholes in the pavement. They needed my credit card info, and wanted to have it on file for "incidentals"? I found this odd and was uncomfortable having to give my card over again, and the help seemed very uncomfortable asking for my card for this "incidental" policy. We got our nights rest, and went on our way, but I don't think we will be returning to Super 8 Raton anytime soon. I hate to give poor reviews, but i feel like this place needs a major updating, and it's one of the poorest Wyndham facilities I've stayed in.
Stayed 1 night in Oct 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay!!!

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

4/10 Poor

Arcelio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It advertises breakfast and we got a bag with a gronola bar a childs juice and cup of fruit. The tub floor had a large crack and I almost fell. The ice and soda machine was broke and the clock and tv did not wotk. No one answered the phone at the front desk
Stayed 1 night in Aug 2023

4/10 Poor

Neil

Stayed 1 night in Aug 2023

2/10 Terrible

Lavina, North Highlands

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in is 1:00 on the website we arrived at 1:30. My husband went inside to check in and was yelled at by the clerk. Come back at 2. We opted to go elsewhere. I would not recommend this hotel
Stayed 1 night in Aug 2023

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Wendelin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Quick Stay
Very friendly staff. Great location. Older hotel but hot water & comfy bed. Served our purpose for a quick 10 hour stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were immediately greeting on arrival. The building is conveniently located and easily accessed. Is handicap accessible. And pet friendly. Plenty of places to eat near by as well.
Stayed 1 night in Jul 2023

2/10 Terrible

Kara

Liked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Andrew

Disliked: Cleanliness, amenities
It’s ok for a place to sleep. Smells kinda bad but for the price it’s not bad. Stairway was filthy and had cigarette butts everywhere
Stayed 1 night in Jul 2023

6/10 Okay

Patti

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The check in process was good and the staff were friendly. We booked three rooms and all were in poor condition. The toilets in two of the room had flushing issues. The showers had only a small portion of the water coming out of them, the rest of the water came out of the facet. The drains were very slow draining as well. The AC unit in at least one of the rooms was very noisy. However, everything seem to be clean. The hotel is in desperate need of an make over and updating.
Stayed 1 night in Jul 2023

6/10 Okay

Justin

Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in but it stunk like animals so bad in the main office it wasnt worth getting coffee in the morning.
Stayed 1 night in May 2023

8/10 Good

Ashraf

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2023

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Phillip

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Stayed 1 night in Jul 2023

6/10 Okay

Daryl

Travelled with family
Disliked: Property conditions & facilities
The room was fine. Mattresses were comfortable. Pillows weren't great. There was a refrigerator and microwave. The water was hot (shower head was a bit low). Our room was on the 3rd floor. No elevator. It wasn't a big deal for us, but it would be hard for anyone with mobility issues. The room furnishings looked older, but I did like both of the pictures in the room. The a/c in the room worked great. Common areas were very warm. Biggest disappointment was the "breakfast". It was a Ziploc bag that contained a granola bar, a fruit cup, and a kid's juice box. No cereal, oatmeal, Danishes, toast, or fresh fruit. The biggest plus was the Expedia price of $89. The Super 8 operator said she couldn't go under $150. The biggest bonus was the drive between Clayton NM and Dalhart Texas. There were a lot of pronghorn antelope and the landscapes were beautiful, the perfect setting for a Western (or contemporary Western) movie or TV show.
Stayed 1 night in Jul 2023

4/10 Poor

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Building extremely dated. Poor quality craftsmanship on all updating
Stayed 1 night in Jul 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access
Stayed 1 night in Jul 2023

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Girl at front desk was absolutely amazing! Very clean and quiet, will stay there next time i drive through.
Stayed 1 night in Jul 2023

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities
No security or security locks on doors, dirty, visual bugs & dirt, bad smells unattentive staff
Stayed 1 night in Jul 2023

2/10 Terrible

Deepak

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was very bad place to spend night at the hotel. The place was smelling and had full of flies and dead insects in corridor. I would not recommend this place to anyone.
Stayed 1 night in Jul 2023

2/10 Terrible

Bret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Hotel should maybe be condemned, floors are spongy throughout, sheets were paper thin, lights in the room did not work, odd odor throughout the entire building, had it not been 1:30 in the morning we would have found another hotel. Stay somewhere else in Raton!
Stayed 1 night in Jul 2023

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Friendly staff , clean rooms and fast check in and out
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Maciej

Stayed 1 night in Jul 2023

4/10 Poor

Manthan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
good location and price, but the room was dirty, the floor wasn't swept properly.
Stayed 1 night in Jul 2023

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family business, friendly good place
Stayed 1 night in Jul 2023

2/10 Terrible

Kelli

Stayed 1 night in Jun 2023

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The girl at check in was wonderful! So friendly, made us feel so welcome at check in! Our rooms were clean and comfortable! I would stay here again.
Stayed 1 night in Jul 2023

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There was a bulging leak in the ceiling of the shower. The manager (I assume) said he had had it fixed twice before - but it was obviously not fixed. Otherwise, the facility was okay. Decent flooring, otherwise rather outdated, but not too bad. No breakfast.
Stayed 1 night in Jun 2023

6/10 Okay

Morgan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Beau

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets were dirty.
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Liked: Cleanliness
Doors very hard to open Both entry door and bathroom. Loose frame around bathroom Door. Bed very hard. Glad we brought our pillows.
Stayed 1 night in Jun 2023

2/10 Terrible

Patrice

Disliked: Cleanliness, property conditions & facilities
First room I had hadn’t been cleaned at all. Underwear hanging off of lamp shade, bed messy, towel on the floor. Manager was very accommodating and apologetic about the room. Next room was okay but very rundown.

10/10 Excellent

Ghislaine

We stop here every time, and are satisfied. However, slight glitch: no breakfast. That should be mentioned.
Stayed 1 night in Jun 2023

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & cimfy room with accommodating staff
Due to a foreseen late arrival I phoned the hotel to notify them, and when i arrived they provided an upgrade due to a glitch which resulted in overbooking. Room was clean and bed comfy for a grest rest- a bit soft for some. Breakfast was a bag with a fruit cup, gronola bar and Sunny D beverage. There is a restaurant near the property, so there might be encouragement to eat there- not sure, but wasn't impressed with breakfast
Stayed 1 night in Jun 2023

6/10 Okay

Justin

Travelled with family and small children
Liked: Staff & service
The lobby smelled pretty bad, like a very bad smelling food. The rooms really need to be updated with possibly more than two 110 plugs. Other then that, rooms are clean and ok. Service staff friendly and helpful. Outside property needs to be cleaned and weed eated. The backdoor needs to be fixed so you can use your keycard to get in and the front needs the same for the reason that you can just walk uo off the street and open it..no keycard needed..
Stayed 1 night in Jun 2023