Restaurant

Reviews of Casa Lemus

2.5 out of 5
Casa Lemus
350 Clayton Road, Raton, NM

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 817 reviews" "
Rating 8 - Good. 298 out of 817 reviews" "
Rating 6 - Okay. 119 out of 817 reviews" "
Rating 4 - Poor. 44 out of 817 reviews" "
Rating 2 - Terrible. 39 out of 817 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you have dogs.
Stayed 1 night in Mar 2024
Response from casalemus on 26 Mar 2024
Thank you Jill, we sure hope to serve you again soon.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the property is older, but clean and quiet. Lots of options for breakfast. Convenient to highway.
Stayed 1 night in Mar 2024
Response from casalemus on 17 Mar 2024
Terry you put a smile on our faces. our pleasure to serve you and sure wish to do it again soon.

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the room comfortable. The restaurant was conveniat and delicious
Stayed 1 night in Mar 2024
Response from casalemus on 10 Mar 2024
Thank you Becky, we are happy to have met your expectations. Please come back soon. safe travels

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room, but clean. Convenient to get to. Staff is nice. Restaurant on site.
Stayed 1 night in Mar 2024
Response from casalemus on 9 Mar 2024
Thank you Gayle, it sure pleases us to have met your expectations and sure hope that you will let us serve you on your next trip. Casa Lemus wishes you a safe trip.

8/10 Good

Rita-Marie

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room met our needs & the restaurant was great. But no services were available before 7am, which is not early enough. We missed the free breakfast because we needed to leave early & we couldn’t get any ice because the lobby & ice machine were locked up. I called the after hours number that was posted & got a recording. No service before 7am doesn’t cut it.
Stayed 1 night in Mar 2024
Response from c on 9 Mar 2024
Thank you for staying with us, we truly appreciate your business and sure hope you will let us serve you again.

10/10 Excellent

DAWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very spacious and extra seating to enjoy watching tv. Restaurant food excellent!! Highly recommended and will be staying here again.
Stayed 1 night in Mar 2024
Response from casalemus on 2 Mar 2024
Thank you Dawn, we are so glad to have served you. We will be waiting for you on your next trip. Vaya con Dios.

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from casalemus on 13 Jan 2024
Thank you Brent, sure hope you will let us serve you again.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from casalemus on 13 Jan 2024
Thank you Greg, We miss you already.

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded all expectations for a simple hotel/motel. Nothing fancy, but clean and functional. Pretty solid restaurant right on the property with a nice bar, little fenced dog park in the lot, reasonably priced pet fee, well insulated rooms, and DirecTV and a nicer TV in the room. And the staff were incredibly friendly and helpful.
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Thank you for your business and all your comments. comeback soon

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older property it was very well maintained and clean. Convenient to hwy. Close to restaurants.
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
always glad to serve you. please come again.

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great & easy
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Thank you Marivel, dont forget to comeback

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
is our pleasure to have served you. come again.

2/10 Terrible

Richard

Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Richard please call us and tell us what happened?

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs beware
I believe we got bed bugs from this place. Older lady at front desk was very rude. This place needs to be inspected
Stayed 1 night in Sep 2023
Response from casalemus on 30 Nov 2023
Big difference believing and not knowing, Rude is not what we are known for. Most definitely not our standards, Please give us a call so that we can better address your issues. Thank you

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was on a busy street in an older building but the room was clean. The king size bed was comfortable and new well cared for linens. The shower was powerful and plenty of hot water. The staff friendly. They had a to go breakfast bag when I declined breakfast. I would stay again.
Stayed 1 night in Oct 2023
Response from casalemus on 28 Oct 2023
Thank you Casa Lemus and staff are so glad you like us. please comeback and allow us to serve you again. Vaya con Dios

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The stay was very pleasant for me.
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you, we are very pleased to have served you too. come again.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you Scott. miss you already, come again.

10/10 Excellent

Derek

Stayed 1 night in Oct 2023
Response from casalemus on 30 Nov 2023
Thank you for your visit and great ratings. come again.

8/10 Good

Doug

Ok
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you for your visit please come again.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
Thank you Wayne. let us serve you again.

8/10 Good

diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in office and adjoining restaurant was great, very friendly and accommodating. The room clean, comfortable.
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
serving you was our pleasure . come again. Thank you Diana

8/10 Good

Angie

Liked: Cleanliness, staff & service
We used Expedia to book a room as front desk could not meet their price. Front desk help at check in was very nice. We were very disappointed the hotel restaurant was closed however clerk suggested an alternative. We decided to go to another hotel to eat and their food and service were excellent. All in all would give good rating.
Stayed 1 night in Oct 2023
Response from casalemus on 11 Oct 2023
So sorry about the restaurant , you must have come on Tuesday . Tuesday is the only day our restaurant is closed. We truly appreciate your business and feedback. please come again.

8/10 Good

tanim

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2023
Response from casalemus on 11 Oct 2023
Thank you for being our guest and feedback. we await for your return with a smile.. Thank you and wish you safe travels.

6/10 Okay

Frank

Bed was a little spongy; Had to go to the office for ice; clean; nice sized room;
Stayed 1 night in Oct 2023
Response from casalemus on 10 Oct 2023
Thank you for visiting us. come again

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly.
Stayed 1 night in Oct 2023
Response from casalemus on 7 Oct 2023
Thank you Brian, we truly appreciate your business and are glad you liked us. we wish safe and fun travels and sure hope to serve you again.

10/10 Excellent

Gerald

Stayed 1 night in Oct 2023
Response from casalemus on 27 Oct 2023
Thank you Gerald. we miss you already.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I onderful having the restaurant and everyone was friendly
Stayed 1 night in Sep 2023
Response from casalemus on 7 Oct 2023
Thank you Stephanie. we are pleased to have served you. please comeback and see us.

10/10 Excellent

Maicle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you so much for staying with us. come back soon.

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for a night's sleep
Great little hotel right off the highway. I was tired after a long day of driving and this hotel was perfect for a night's rest. The checkin was quick and I was in my room relaxing within 5 minutes. It was clean and surprisingly large. Water had good pressure and great hot shower. I would stay here again since I make this highway run every year.
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for allowing us to serve you and sure look forward to serving you in the future.

8/10 Good

Trajina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average. Convenient. Could use an update/bathroom remodel
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for staying with us and for your comments. while we work on the remodel we hope that you will comeback soon.

4/10 Poor

Donald

Disliked: Staff & service
Quiet & clean. That’s where it ends. Hotel office is a restaurant. NO breakfast. Supposedly had packed meal to be picked up. Office wasn’t even open at 7:30am so useless. Not your typical stay - avoid!
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Please call our management we like to talk with you about your experience. Thank you

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Room was old, bathroom not very nice
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for your comments. come again.

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Christopher, we await your return.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Kenneth, it was our pleasure serving you. come back soon.

8/10 Good

Penny

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Penny . come back soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
It was a wonderful well kept mid/century motor lodge. The staff were polished had professional. The room immaculate. Highly recommend this property.
Stayed 1 night in Sep 2023
Response from casalemus on 11 Sept 2023
Thank you we are so glad you could appreciate our place and enjoyed it. please come again

4/10 Poor

John

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from casalemus on 11 Sept 2023
It is always best to call our management and give us more feedback so that we can better serve you. Thank you

8/10 Good

Mary

Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you Mary, We appreciate your business, come again.

6/10 Okay

Philip

It was average. Not a great memorable stay, but nothing bad either.
Stayed 1 night in Sep 2023
Response from casalemus on 11 Sept 2023
Thank you for your comments . come again

8/10 Good

Darwin

Stayed 1 night in Aug 2023
Response from casalemus on 28 Aug 2023
Thank you for your stay and review, please come again

4/10 Poor

Eric

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not worth it
I'm not sure how this got an 8.0 Very Good rating unless it has really gone downhill very quickly. There were nicer places in the same area at around the same price point. The room was large for a hotel room, but that was the only positive. There were ants everywhere. It got uncomfortably warm in the room even though it was only in the 70s outside and the tiny AC unit didn't do anything. They have wifi, but it was so slow it was basically useless. The pool was closed and looked to have been for a very long time.
Stayed 1 night in Aug 2023
Response from casalemus on 14 Aug 2023
We are sorry that we did not meet your speciation's. we will continue to work harder to better serve our guest. Thank you and wish you save travels

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located off the interstate and the adjoining restaurant is awesome. The room was descent and the price was good.
Stayed 1 night in Aug 2023
Response from casalemus on 14 Aug 2023
Thank you we are glad you enjoyed our place and sure hope you will comeback soon.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from casalemus on 9 Aug 2023
Thank you Jenifer

10/10 Excellent

Jay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly, the restaurant food was great and the margaritas were delicious! We had our dogs and it was perfect with the pet area in the parking lot. We will be back when we travel to Colorado 3 times a year! Thank you.
Stayed 1 night in Aug 2023
Response from casalemus on 7 Aug 2023
Thank you, we are so pleased that you enjoyed our place and will be happy to continue serving you and have you as our loyal guest.

8/10 Good

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient place to stay. Easy off and on the freeway and the restaurant is very good.
Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
WE truly appreciate your business and feedback. Come again

4/10 Poor

Dan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, very run down, and not clean. Might have been a nice place to stay 25 years ago. But not today. Not recommended.
Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
Thank you. wish you safe travels

4/10 Poor

Miguel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
Thank you

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Surprise Town
We stopped in Rotan and found a very dead town, though surrounded by beauty. The room was super clean but super outdated. The save was the wonderful staff. So kind and excellent.
Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
Thank you for stopping in Raton. Come again

2/10 Terrible

Robert

Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
thank you

2/10 Terrible

Ryan

The lamp shades were stained and damaged. The light switch cover was broken. The shower liner was pulled away from the wall. The back door to the restaurant kitchen was hanging from one hinge. While I was spending the night the other hinge gave up and the steel door fell.
Stayed 1 night in Jul 2023
Response from casalemus on 27 Jul 2023
please call our management so that we can better address the issue. Thank you