All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Basic room, but clean. Convenient to get to. Staff is nice. Restaurant on site.
Gayle
Stayed 1 night in Mar 2024
Response from casalemus on 9 Mar 2024
Thank you Gayle, it sure pleases us to have met your expectations and sure hope that you will let us serve you on your next trip. Casa Lemus wishes you a safe trip.
The room met our needs & the restaurant was great. But no services were available before 7am, which is not early enough. We missed the free breakfast because we needed to leave early & we couldn’t get any ice because the lobby & ice machine were locked up. I called the after hours number that was posted & got a recording. No service before 7am doesn’t cut it.
Rita-Marie
Stayed 1 night in Mar 2024
Response from c on 9 Mar 2024
Thank you for staying with us, we truly appreciate your business and sure hope you will let us serve you again.
Exceeded all expectations for a simple hotel/motel. Nothing fancy, but clean and functional. Pretty solid restaurant right on the property with a nice bar, little fenced dog park in the lot, reasonably priced pet fee, well insulated rooms, and DirecTV and a nicer TV in the room. And the staff were incredibly friendly and helpful.
Chris
Stayed 1 night in Nov 2023
Response from casalemus on 30 Nov 2023
Thank you for your business and all your comments. comeback soon
I believe we got bed bugs from this place. Older lady at front desk was very rude. This place needs to be inspected
Verified traveller
Stayed 1 night in Sep 2023
Response from casalemus on 30 Nov 2023
Big difference believing and not knowing, Rude is not what we are known for. Most definitely not our standards, Please give us a call so that we can better address your issues. Thank you
The property was on a busy street in an older building but the room was clean. The king size bed was comfortable and new well cared for linens. The shower was powerful and plenty of hot water. The staff friendly. They had a to go breakfast bag when I declined breakfast. I would stay again.
Jean
Stayed 1 night in Oct 2023
Response from casalemus on 28 Oct 2023
Thank you Casa Lemus and staff are so glad you like us. please comeback and allow us to serve you again. Vaya con Dios
The staff in office and adjoining restaurant was great, very friendly and accommodating. The room clean, comfortable.
diana
Stayed 1 night in Oct 2023
Response from casalemus on 22 Oct 2023
serving you was our pleasure . come again. Thank you Diana
8/10 Good
Angie
11 Oct 2023
Liked: Cleanliness, staff & service
We used Expedia to book a room as front desk could not meet their price. Front desk help at check in was very nice. We were very disappointed the hotel restaurant was closed however clerk suggested an alternative. We decided to go to another hotel to eat and their food and service were excellent. All in all would give good rating.
Angie
Stayed 1 night in Oct 2023
Response from casalemus on 11 Oct 2023
So sorry about the restaurant , you must have come on Tuesday . Tuesday is the only day our restaurant is closed. We truly appreciate your business and feedback. please come again.
Great little hotel right off the highway. I was tired after a long day of driving and this hotel was perfect for a night's rest. The checkin was quick and I was in my room relaxing within 5 minutes. It was clean and surprisingly large. Water had good pressure and great hot shower. I would stay here again since I make this highway run every year.
Benny
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for allowing us to serve you and sure look forward to serving you in the future.
8/10 Good
Trajina
Travelled with family
23 Sept 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average. Convenient. Could use an update/bathroom remodel
Trajina
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Thank you for staying with us and for your comments. while we work on the remodel we hope that you will comeback soon.
4/10 Poor
Donald
21 Sept 2023
Disliked: Staff & service
Quiet & clean. That’s where it ends. Hotel office is a restaurant. NO breakfast. Supposedly had packed meal to be picked up. Office wasn’t even open at 7:30am so useless. Not your typical stay - avoid!
Donald
Stayed 1 night in Sep 2023
Response from casalemus on 5 Oct 2023
Please call our management we like to talk with you about your experience. Thank you
I'm not sure how this got an 8.0 Very Good rating unless it has really gone downhill very quickly. There were nicer places in the same area at around the same price point. The room was large for a hotel room, but that was the only positive. There were ants everywhere. It got uncomfortably warm in the room even though it was only in the 70s outside and the tiny AC unit didn't do anything. They have wifi, but it was so slow it was basically useless. The pool was closed and looked to have been for a very long time.
Eric
Stayed 1 night in Aug 2023
Response from casalemus on 14 Aug 2023
We are sorry that we did not meet your speciation's. we will continue to work harder to better serve our guest. Thank you and wish you save travels
Everyone was so friendly, the restaurant food was great and the margaritas were delicious! We had our dogs and it was perfect with the pet area in the parking lot. We will be back when we travel to Colorado 3 times a year! Thank you.
Jay
Stayed 1 night in Aug 2023
Response from casalemus on 7 Aug 2023
Thank you, we are so pleased that you enjoyed our place and will be happy to continue serving you and have you as our loyal guest.
We stopped in Rotan and found a very dead town, though surrounded by beauty. The room was super clean but super outdated. The save was the wonderful staff. So kind and excellent.
Paula
Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
Thank you for stopping in Raton. Come again
2/10 Terrible
Robert
28 Jul 2023
Robert
Stayed 1 night in Jul 2023
Response from casalemus on 31 Jul 2023
thank you
2/10 Terrible
Ryan
27 Jul 2023
The lamp shades were stained and damaged.
The light switch cover was broken.
The shower liner was pulled away from the wall.
The back door to the restaurant kitchen was hanging from one hinge. While I was spending the night the other hinge gave up and the steel door fell.
Ryan
Stayed 1 night in Jul 2023
Response from casalemus on 27 Jul 2023
please call our management so that we can better address the issue. Thank you