The hotel is easy to find out. The receptionist was pleasant and knew English very well but she wasn’t forthcoming to help us even after seeing big luggages that we were carrying. She did not even volunteer to takes us to the hotel room as the rooms are slightly oddly placed. The reception doesn’t lead to hotel rooms directly. you have to get out if the reception an then walk around a little to reach the hotel rooms. As it was slightly dark when we checked in I actually missed the entrance to the hotel rooms and had to go all around the hotel to find my room. Once I found the first floor entrance the lights did not automatically switch on and had to struggle to see our room numbers. But, once we got in the room, the rooms were excellent. The room was spotlessly clean and the bed was comfortable. The AC was brill. The balcony was perfect and the road was quite. Toilet was also very clean. Had a very good sleep. Breakfast wasn’t up to the mark. It was okay. The internet was free but the speed was bit questionable. Anyway, I generally liked the hotel and the location. Its calm an relaxing. Staff need to please show some willingness to help their customers. At least they should offer some help. Free car parking in the hotel. However, parking in Venice city centre is very expensive. It costs around 23 euros for 24 hours (multi-storey car park near Venice bus station) and even if you use the car park for just one minute you still need to pay 23 euros.