8/10 Good
Scott
Travelled with partner
28 Nov 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Our first time visiting Thailand, we’ve just spent a week at KC Grande Resort & Spa on the island of Koh Chang before heading to Bangkok for the rest of our vacation.
We found the resort to be well maintained, very clean, and comfortable. Our ground floor Sea View Grande Deluxe room was spacious and the bed was very comfortable. We appreciated the close proximity to the beach, pool and restaurants. We were provided with free parking for our rented scooter.
The daily breakfast buffet offered a wide selection of hot and cold foods, and good coffee. WiFi was mostly reliable, and decently quick, with access everywhere we went on the resort property.
We really have no complaints about our stay, but note that lounging chairs on the beach and at the pool are quickly claimed with guest towels early each morning.
Without a single exception, the KC Grande staff were friendly, helpful and welcoming. No one was ever hovering around, housekeeping was quick and efficient each day, and the front desk and security personnel were always smiling and ready to assist. Perhaps the best resort experience we’ve had, in terms of the staff interaction.
Highly recommended!
Scott
Stayed 7 nights in Nov 2023