Breakfast, lunch and dinner served

Reviews of Shiba Park Hotel

3.5 out of 5
Shiba Park Hotel
1-5-10 Shiba Koen, Minato-ku, Tokyo, Tokyo-to

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 19 out of 1003 reviews" "
Rating 2 - Terrible. 11 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great gem! Location is great near a couple of train lines. Convenience stores about a 45 second walk down the street. Easy walk to Tokyo Tower and temple, along the way is a wonderful pastry cafe. Would recommend to anyone and will be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute pleasure to have stayed at this hotel. From the minute we arrived, the staff made sure that we were taken care of. Everyone was accommodating, friendly, and efficient. The property itself was clean and smelled wonderful, and our room was as described. I especially liked all of the sustainable and earth-friendly efforts by the hotel. Absolutely recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff. Short distance to several stations and food places.
Stayed 5 nights in Mar 2024

6/10 Okay

Chinda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service from staff. Great location. Close to many train stations. The building is very loud. Can hear thumps from above very clearly
Stayed 9 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and excellent staffs
Stayed 4 nights in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Property conditions & facilities
Great
Stayed 5 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful hotel within walking distance of Tokyo Tower. The lobby was stunning. We arrived early and luckily our room was already available to us (perfect after a long flight). A free coffee machine in reception was also very welcome!
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Stayed 3 nights in Mar 2024

10/10 Excellent

Gareth, Sutton

Stayed 5 nights in Feb 2024

6/10 Okay

Sheng, San Francisco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Goods: Beautiful setting and concept. Upscale lobby and dining area. Good food. Bads: Bathroom wasn’t clean. Lobby was overcrowded at times. Bedding had smells.
Stayed 1 night in Feb 2024

10/10 Excellent

Dang Thuy

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Tokyo Tower and close to metro stations.
Stayed 5 nights in Feb 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and always willing to helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

MARK

Liked: Staff & service, property conditions & facilities
Second time I’ve stayed here. Great location!
Stayed 4 nights in Jan 2024

8/10 Good

Eloise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was close to train station
Stayed 2 nights in Jan 2024

8/10 Good

Matt

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the fireplace book reading area. Very calming and relaxing. The rooms we're very small though. Our bedroom door could barely close with the stroller and baby bed. The beds themselves were also smaller than we expected. The "twin bed" is only large enough for one adult, where most of the time we see the twin bed is actually a full. Mostly, we enjoyed the easy access to the Metro and Tokyo tower.
Stayed 3 nights in Jan 2024

4/10 Poor

Pattce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023

8/10 Good

Sandra

Stayed 3 nights in Dec 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was spacious for Tokyo and the bathroom amenities are of good quality, I liked the eco focus. Check-in and concierge staff were very helpful and friendly. Breakfast is pretty good, fresh with plenty of variety although beware that the signage says “until 10am” however they actually stop serving at 9:30am and were not happy when I wanted breakfast at 9:35am. There are plenty of convenience stores, places to eat and train station close to the hotel. A bonus is that Zojoji temple and Tokyo tower are just around the corner, with access to the Hop on Hop off tourist bus up the road. Would stay here again.
Stayed 4 nights in Dec 2023

10/10 Excellent

Victor, Hawthorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2023

10/10 Excellent

DAO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

JR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Csilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Gem in Tokyo
The hotel was lovely! The staff extremely friendly and accommodating. The room was very quiet and comfortable. The bathroom very modern. The bed very comfortable. The buffet breakfast was wonderful.
Lobby
Lobby
Nice room
Breakfast
Stayed 6 nights in Dec 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, loved the in room amenities and daily tea service, easy location for walking, train, sightseeing. Very clean, comfortable beds. All around a wonderful place as our home base in Tokyo.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jiaxin

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Spring

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Winnie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in a more quiet part of Tokyo. 7-11 and other convenience stores within 2 minute walk. Easy and quick to get to from haneda airport. The metro stations nearby go to many tourist places easily. Has a self-service laundry.
Stayed 1 night in Dec 2023

10/10 Excellent

Amelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, quiet
Hotel was clean. Staff was friendly and spoke good English. Breakfast buffet was excellent. Perfect location to two different train stations and accessible to Haneda airport.
Stayed 2 nights in Dec 2023

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were ok but window faced onto a wall. Bed comfortable. Breakfast buffet expensive and much better off finding something at the Family mart, 7-11 or exploring a bit further out.

6/10 Okay

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Mia

Stayed 1 night in Dec 2023

8/10 Good

Yvonne Wai Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

David

Travelled with group
Disliked: Amenities
The cost of the stay was very reasonable given the length of time that I stayed there. The main public spaces were very comfortable and nicely kept. The breakfast options were extremely limited and bland considering the price one must pay to have it.
Stayed 6 nights in Nov 2023

8/10 Good

Francis, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is called a library hotel. We loved looking at the books on display, the nooks to read and the choice of book in our hotel room. The staff are amazing. The room was spacious. There were many dining options nearby and Tokyo Tower was steps away.
Stayed 2 nights in Nov 2023

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to move around!
Stayed 9 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

TRINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train stations. Staff are helpful.
Stayed 6 nights in Nov 2023

10/10 Excellent

Midori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have been going back to Tokyo all most every year and stay at hotel, this place I found this time, This is the best. Price and location,all the convenience, surrounding by beautiful quiet park, old magnificent Temples and shrines. near by. I enjoyed best of the East and West.
Stayed 5 nights in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 15 hours of travel, we were promptly and warmly greeted at the entrance by a hotel staff member who helped us with our luggage, and guided us straight to the check-in counter. Check-in was easy and took less than 5 minutes. We were once again guided to the elevator by staff where we then entered our immaculately clean room. This is by far the best service we've received at any hotel. I would definitely stay here again.
Stayed 9 nights in Nov 2023

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities
Great location, snug bedroom.
Well located within 30 minutes metro ride of most popular sites we visited. As expected, not spacious. Small bathroom but well designed. Nice touches like tornado beer fillers, free umbrellas, and multiple books to read. 3 min walk to Onarimon station, 5 to Daimon station.
Stayed 4 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and staff were extremely helpful and pleasant. Highly recommend and will definitely be back. Thank you Shiba Park for a wonderful stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Earle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable! Would stay here again.
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Kenrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Service at this hotel is 10/10. However, I was unable to get any sleep. The hotel provides re-usable, thick, plastic slippers which produces a LOT of noise. Given the walls are thin, you can hear your next door neighbors walking around the room. Unfortunately I had a lunatic next door who was walking around NON stop from 2am to 5am preventing any sleep for me. The solution is simple, replace those slippers with thin cloth disposable slippers just like every single hotel in Japan and this will solve the problem. Feedback was shared with hotel staff, let's see if they will listen. Otherwise I love the location, the lobby is gorgeous and service top notch. If you can't sleep, that nullifies the purpose of a hotel which is to sleep after a long flight into Asia.
Stayed 1 night in Nov 2023