Exterior

Reviews of Sotetsu Fresa Inn Higashi Shinjuku

3 out of 5
Sotetsu Fresa Inn Higashi Shinjuku
7-27-9 Shinjuku Shinjuku-ku, Tokyo, Tokyo-to

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 1002 reviews" "
Rating 8 - Good. 334 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nelson

Travelled with family
Everything is great. Staff is helpful
Stayed 2 nights in Apr 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 16 Apr 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for your review. We are very happy to hear your high evaluation and words of praise.Thank you for taking time out of your busy schedule to write this review.We look forward to welcoming you again.

10/10 Excellent

Brian, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! It being next to a train station made everything very convenient.
Stayed 10 nights in Mar 2024
Response from 相鉄フレッサイン東新宿駅前 フロント on 16 Apr 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku. It's next to the station so it's very convenient for transportation. The next time you stay, enjoy Japan to the fullest as transportation is convenient.We look forward to seeing you again.

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff
Stayed 4 nights in Apr 2024
Response from Sotetsu Fresa Inn Higashi Shinjuku Front desk on 11 Apr 2024
Thank you for staying at our hotel and for posting your review.We are very happy to receive your compliments towards our staff.We hope that you will use our hotel again when you are in the area.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to train station, multiple convenient stores and medicine stores. Many places to eat around the hotel.
Stayed 13 nights in Mar 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front desk on 5 Apr 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with the location of our hotel.We hope that you will use our hotel again when you are in the area.

10/10 Excellent

marni, ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is self check in and out, so very easy and convenient! Staff were friendly and helped us on more than one occasion. Super easy to get to and surrounded by subway and bus lines. It was about a 20min walk from the main terminal. The beds were comfortable enough. We got extra pillows and it made a big difference!
Stayed 6 nights in Mar 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 4 Apr 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with your stay at our hotel.We hope that you will use our hotel again when you are in the area.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff! Rooms were very clean!
Stayed 7 nights in Mar 2024
Response from 相鉄フレッサイン東新宿駅前 フロント on 2 Apr 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Station. All of our staff members are glad that you were satisfied with our hotel's rooms and services. We will continue to improve our services. We look forward to seeing you again.Sotetsu Fresa Inn Higashi-Shinjuku Station Front Staff

10/10 Excellent

Phoebe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very cost-effective, with friendly service and clean rooms.
Stayed 1 night in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 1 Apr 2024
Thank you for choosing sotetsu fresa inn higashi shinjuku eki mae. We are very happy that you gave time for review. Also we are very happy that you gave us the highest rating. Thank you for mentioned the cost, our services and cleanliness. We are waiting to serving you again.

10/10 Excellent

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and convenience of train station in proximity.
Stayed 4 nights in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 31 Mar 2024
Thank you very much for choosing our hotel.As you said, our hotel is located right outside the station, making it very easy to access.If you have a chance, please use us again.looking forward to seeing you coming again.

10/10 Excellent

Salvador

Stayed 3 nights in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 14 Apr 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you for taking time out of your busy schedule to write this review.We are glad you gave us your highest rating.We hope you will visit our hotel again when you come to our neighborhood.

10/10 Excellent

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Applessibg and great value!
Stayed 4 nights in Mar 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 10 Mar 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for your review. We are very happy to hear your high evaluation and words of praise.Thank you for taking time out of your busy schedule to write this review.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Sotetsu Fresa Inn Higashi Shinjuku Front desk on 11 Mar 2024
Thank you for staying with us.We are happy that you gave us high rating.We look forward to serving you again.

8/10 Good

Ioason, Jersey City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable
Stayed 6 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashishinjuku Front desk on 6 Mar 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review. We will continue to make every effort to ensure that all of our guests have a safe and comfortable stay with us. We sincerely look forward to serving you again.

8/10 Good

Gabriel

Liked: Staff & service
Stayed 3 nights in Mar 2024
Response from Sotetsu Fresa INN Higashishinjuku Front on 7 Mar 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you also for taking time out of your busy schedule to write a review.We are honoured to have been rated so highly by you.We will continue to improve our services to make our guests happy.

10/10 Excellent

Caroline Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the Shinjuku area. It's away from the more colourful night life areas making it very safe and quiet. It's conveniently located close to the subway and restaurants. Staff are very friendly and polite. I had a very early flight and the automated check out facility was very simple and easy to use.
Stayed 13 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 1 Mar 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with our hotel's location, staff, and check-in procedures.We hope that you will use our hotel again when you are in the area.

8/10 Good

Brian

Stayed 2 nights in Feb 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 20 Mar 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you for taking time out of your busy schedule to write this review.Thank you very much for your high evaluation.Your high evaluation motivates us.

10/10 Excellent

Disorn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy for check in/out and have a facilities that you need (wash machine, free ice, leave luggage etc.). The area is close lawson and subway which very easy to go to the attraction place in Tokyo. All staffs very warm welcome and willing to help customers. The room is very clean and comfortable.
Stayed 4 nights in Feb 2024
Response from Sotetsu Fresa INN higashishinjuku Front desk on 24 Feb 2024
Thank you for making a reservation at Sotetsu Fresa Inn Higashi-Shinjuku.Thank you also for taking time out of your busy schedule to write a review.We are honored to have been rated so highly by you.Thank you for the many compliments about our hotel facilities.We will continue to make every effort to please our guests.

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from SOTETSU FURESA INN HIGASHISHINJYUKU FRONT on 22 Feb 2024
Thank you for staying at our hotel and for posting your review.We are very happy to hear that you were satisfied with your stay at our hotel.We hope that you will use our hotel again when you are in the area.

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful accommodating staff, Catering / dining room excellent, Bedrom / bathrom rather too small
Stayed 3 nights in Feb 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 17 Feb 2024
Thank you for staying with us.We appreciate your favorable review.We are happy to hear your compliment about our staff.We would recommend you to try larger room type for your next visit.We are looking forward to serving you again!

6/10 Okay

Julibeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was quite dusky
Stayed 1 night in Feb 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 17 Feb 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Ekimae.At first,Im glad you to gave us the review.However,I feel sorry for you didnt stay in this hotel with comfortably.We will strive to make this hotel better.We hope your visiting here again.

8/10 Good

Horace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 10 nights in Jan 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 13 Feb 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. We are very pleased to receive a high evaluation from our guests.We will continue to strive for further improvement in order to provide our guests with a more comfortable stay without resting on our location.We look forward to having you stay with us again when you come back to the neighborhood.

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it's located near a fire station or police station, you can't fault it for that but you do get a lot of sirens. Other than that (which is out of their control), great place to stay and explore Tokyo.
Stayed 4 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 10 Feb 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review. We are very pleased to hear your compliments about our location. We will continue to make every effort to ensure that all of our guests can spend their stay with peace of mind. We sincerely look forward to serving you again.

10/10 Excellent

Theodora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful Staff. The Breakfast was amazing, very fresh & prepared with love.
Stayed 5 nights in Feb 2024
Response from Sotetsu Fresa Inn Higashishinjuku Front desk on 6 Feb 2024
Thank you so much for choosing Sotetsu Fresa INN Higashi Shinjuku Eki Mae.We are glad that you were satisfied with our hotel's location and staff. We appreciate your favorable review and thank you for sharing your experience here. We are looking forward to serving you again in the near future!

6/10 Okay

Ngin Han

Liked: Cleanliness, staff & service
Next to subway and convenient stores. Easy to find. Big building
Stayed 3 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 6 Feb 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Ekimae.Thank you so much for your review.As you mentioned,this hotel located on next to metro station Higashi Shinjuku.Also,there are many shops,restaurant,convenience store nearby here.This point is compliment by many people.We will strive to make this hotel better,so I hope your visiting here again!!

8/10 Good

David

Liked: Amenities
Really nice staff, good restaurant and good facilities
Stayed 12 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 3 Feb 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku.Thank you for taking the time out of your busy schedule to post a review.We are happy to receive your high evaluation of our staff, restaurant, and facilities.We look forward to seeing you again.

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice hotel, rooms are clean and service is good, especially for English speakers, however the seals on the windows were gone so the emergency services were very loud(and frequent)
Stayed 6 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 30 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for praising our hotel.I'm sorry that the siren sound bothered you.Our hotel faces a large road called Meiji Dori, so emergency vehicles may be on the road. The frequency varies depending on the day, so if you are concerned about the sound of sirens, earplugs are available at the free amenity corner, so please use them.Thank you for taking the time out of your busy schedule to post your review.

10/10 Excellent

Dehlia

Very nice and neat I love how close it is to the train station and the area is great
Stayed 7 nights in Jan 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 25 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku Station.Thank you again for taking the time out of your busy schedule to post a review.We are honored that you gave us the highest rating.As you said, our hotel is close to the subway station, so it's very convenient.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Sotetsu Fresa INN Higashishinjulku Front desk on 25 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku Station.Thank you again for taking the time out of your busy schedule to post a review.We are honored that you gave us the highest rating.Please use our hotel again when you are in the area.

10/10 Excellent

Christos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel and great value. Staff great.
Stayed 5 nights in Jan 2024
Response from sotetsu fresa inn higashi shinjuku eki mae on 24 Jan 2024
Thank you for the your time to review. We are very happy that you gave us the highest rating. We are looking forward to serving you again.

10/10 Excellent

Orlando, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second Year booking here! Once Again I enjoyed my stay here. The staff were extremely helpful and friendly. The hotel is very convenient since next to a Metro subway station which takes you anywhere around the city. There are so many food options in the area. The location is very vibrant and exciting. I enjoyed my whole time here. I recommend this hotel to solo travelers!
Stayed 3 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 21 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.As our customers have said, our hotel is located next to the B2 exit of Higashi-Shinjuku Station, where the Tokyo Metro Fukutoshin Line and Toei Subway Oedo Line stop.There are several eateries and Korean restaurants around the station.You can also purchase daily necessities at supermarkets and Don Quijote.All of our staff are glad that you enjoyed your stay at our hotel.Thank you very much for your wonderful review despite your busy schedule.We look forward to seeing you again.

10/10 Excellent

Orlando, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely Helpful and friendly. I enjoyed the location of this hotel since it's next to a Subway station (Fukutoshin and Oedo Line) which takes you anywhere in the city of Tokyo. The location has various food options around, and it is minutes away from Kabukicho if you want to enjoy the nightlife. I had no issues had this hotel. It was my second year coming back, and I hope to return again very soon.
Stayed 8 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae on 22 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi-Shinjuku Exit.All of our staff are glad to see that you enjoyed your stay.As you mentioned, our hotel is located next to Exit B2 of Higashi-Shinjuku Station, which is connected to the Tokyo Metro Fukutoshin Line and the Toei Oedo Line.There are supermarkets, restaurants, Korean town, Don Quijote, etc. nearby.Thank you for posting your review despite your busy schedule.We look forward to seeing you again.

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our time in Tokyo. The room is small but overall we had a great time.
Stayed 8 nights in Jan 2024
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 20 Jan 2024
Thank you for staying with us.We appreciate your favorable review.We would recommend you to try larger room type such as Standard Twin Room for your next visit.We are looking forward to welcoming you again!

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from sotetsu furesa inn hihashishinjyuku Front on 18 Jan 2024
Thank you very much for using Sotetsu Fresa Inn Higashi-Shinjuku. Thank you again for taking the time out of your busy schedule to post. We look forward to seeing you again if you have the opportunity.

10/10 Excellent

Arnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 16 Jan 2024
Thank you for choosing of Sotetsu Fresa Inn Higashi Shinjuku Ekimae.We are glad you compliment to stay in this hotel.We are looking for your arrival again.Thank you very much for your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay with only a 10-15min walk from Shinjuku station. Lots of convenience stores right outside and places to eat. Room was very clean and had really nice lighting
Stayed 3 nights in Jan 2024
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 15 Jan 2024
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Station. We are glad to have a very nice review. We are looking forward to serving you again.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, great location
Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 12 Jan 2024
Thank you for staying with us.We appreciate your favorable review.We are looking forward to seeing you again in the near future!

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service
Great location but could be noisy at nights. Staff very friendly. The downside is the size of the rooms and the buffet which could use some fruit and variety.
Stayed 4 nights in Jan 2024
Response from Sotetsu Fresa Inn Higashi Shinjuku front staff on 9 Jan 2024
Thank you for choosing at Sotetsu Fresa Inn Higashi Shinjuku Ekimae.Im glad you compliment to our hotel staff.If you use this hotel again,please the messege like "need quiet room" when you make booking.We cant garantee,but we will do the best to accommodate to your request.Thank you for your review.We are looking for your arrival again.

10/10 Excellent

Isuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for train stops and away from the hustle but good walking distance to the Shinjuku main area. McDonald’s was close by if you craved fast food, but also other Japanese dining options there. I would have preferred to be closer to the Shinjuku area, but sometimes it was also nice having the peace and quiet. Staff very polite and helpful.
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae on 8 Jan 2024
Thank you very much for choosing Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Also, thank you for taking the time out of your busy schedule to post a review.I think it will be of great help to other people considering using the hotel by providing detailed information on what they were satisfied with about the hotel's location and various facilities.As you say, our hotel is in near the subway station, that make it easy to get to anywhere in Tokyo.We look forward to serving you again.

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap good location
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 8 Jan 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. The entire staff is very pleased to receive a high evaluation from our guests.We look forward to welcoming you again when you come to the neighbourhood.

10/10 Excellent

Hsin Hui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Lots of convenient stores around. Only 20 minutes walking to Shinjuku!
Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 7 Jan 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku Ekimae. We thank you again for taking time out of your busy schedule to write this message. If you are ever in the area again, please stay at our hotel.

10/10 Excellent

josh

Stayed 3 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Ekimae Front on 21 Jan 2024
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku Ekimae. We thank you again for taking time out of your busy schedule to write this message. If you are ever in the area again, please stay at our hotel.

10/10 Excellent

SUMAN DODRIL

Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 1 Jan 2024
Thank you for using Sotetsu Fresa Inn Higashi-Shinjuku. I'm glad you gave it a high rating. We are looking forward to serving you again!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, and rooms were very clean. They are very small, so make
Stayed 5 nights in Dec 2023
Response from Sotetsu Fresa INN Higashi Shinjuku Front clerk on 30 Dec 2023
Thank you for staying with us.We appreciate your favorable review.We are looking forward to serving you again!

10/10 Excellent

Francis

Stayed 7 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 31 Jan 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review. We will continue to make every effort to ensure that all our guests feel at ease. We sincerely look forward to welcoming you again.

6/10 Okay

Kwok Cheung Samuel

Stayed 5 nights in Dec 2023
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 27 Dec 2023
Thank you for choosing Sotetsu Fresa Inn Higashi-Shinjuku.Thank you also for taking time out of your busy schedule to write a review.We will continue to improve our services to better satisfy our guests.

10/10 Excellent

Yinglu

Stayed 4 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 15 Jan 2024
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. We will continue to make every effort to ensure that all of our guests can spend their stay with peace of mind. We sincerely look forward to serving you again.

10/10 Excellent

Kelseay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time here and we always love staying here. Right next to train station and plenty of food options. It’s out of busy shinjuku but close enough to still enjoy. I recommend staying here to anyone!!!
Stayed 12 nights in Dec 2023
Response from Sotetsu Fresa INN Higashishinjuku Front desk on 25 Dec 2023
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku Ekimae.Thank you for taking time out of your busy schedule to write this review.We are very pleased to receive your high evaluation.We look forward to serving you again when you come to our neighborhood.

10/10 Excellent

Yoshiki

Stayed 2 nights in Dec 2023
Response from 相鉄フレッサイン東新宿駅前 フロント  on 24 Dec 2023
この度は相鉄フレッサイン東新宿駅前にご宿泊いただきましてありがとうございました。お忙しい中、高評価の投稿をいただきありがとうございます。またのご来館をお待ちしてます。

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to the subways, and there are plenty of food places and convenient stores around the hotel! The staff was quite helpful! Would definitely stay here again!
Stayed 7 nights in Dec 2023
Response from xin on 21 Dec 2023
Thank you for staying at Sotetsu Fresa Inn Higashi Shinjuku Station. We are glad to have a very nice review about our staff. We are looking forward to serving you again.

10/10 Excellent

Brian, san francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to trains, plenty of food and great location. Hotel was clean and check in and check out was painless. Definitely would recommend
Stayed 6 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 20 Dec 2023
Thank you very much for choosing Sotetsu Fresa Inn Higashi-Shinjuku.We are very pleased to receive a high evaluation from our guests.Our self check-in system ensures a smooth check-in and check-out process.Our hotel is a 30 second walk from Higashi Shinjuku Station.You can also walk to Shinjuku Gyoen, Kabuki-cho and Hanazono Shrine, which are famous sightseeing spots in Shinjuku.We will continue to strive for further improvements to make your stay more comfortable, without resting on our location.Please stop by again when you are in the neighbourhood.

10/10 Excellent

Alexis

Stayed 3 nights in Dec 2023
Response from Sotetsu Fresa Inn Higashi-Shinjuku Front Desk on 20 Dec 2023
Thank you very much for staying at Sotetsu Fresa Inn Higashi-Shinjuku. Thank you for your review.We will continue to make every effort to ensure that all our guests feel at ease. We sincerely look forward to welcoming you again.