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Reviews of Thredbo Alpine Hotel

3 out of 5
Thredbo Alpine Hotel
Friday Drive, Thredbo, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 310 out of 602 reviews" "
Rating 8 - Good. 220 out of 602 reviews" "
Rating 6 - Okay. 52 out of 602 reviews" "
Rating 4 - Poor. 16 out of 602 reviews" "
Rating 2 - Terrible. 4 out of 602 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely stay here! So close to everything in the village, 5 minute walk to the lifts, friendly staff. Love that they had laundry on property ( 2 AUD per wash/dry cycle) and the continental breakfast was delicious and very filling for a day of activities! Room was spacious and had lovely amenities. Would recommend for anyone staying in Thredbo for MTB, hiking, skiing, snowboarding, or any other activities :)
Stayed 2 nights in Apr 2024

8/10 Good

Jan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located right at the entrance of Thredbo Alpine Village, very close to the chairlift, perfect for those who'd go for the various walks and hikes in Mt. Kosciuszko.
Stayed 1 night in Apr 2024
Response from The TAH Team on 16 Apr 2024
Thank you for your review Jan.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay with great views of the slopes from the room. Plenty of character and some great spots to sit and relax. Staff are wonderful, very helpful and accommodating. Lots of eating options around the village. Room was compact but comfortable for a three night stay. Bathroom could have had some additional towel rails, but otherwise no complaints. Would stay here again.
Stayed 3 nights in Apr 2024
Response from The TAH Team on 8 Apr 2024
Thank you for your lovely review Stephen. We look forward to welcoming you back to Thredbo.

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The TAH Team on 25 Mar 2024
Thank you for your stay and review Suzan

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality in a very convenient spot!
Stayed 2 nights in Mar 2024
Response from The TAH Team on 18 Mar 2024
Thank you for your great review Sergei!

6/10 Okay

Dennis

Stayed 2 nights in Mar 2024
Response from The TAH Team on 10 Mar 2024
Thank you for your stay Dennis.

8/10 Good

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room with necessary utensils.
Stayed 1 night in Jan 2024
Response from The TAH Team on 22 Jan 2024
Thank you for your stay and review Max.

10/10 Excellent

Angus

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The TAH team. on 19 Jan 2024
Thank you for your lovely review Angus

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The TAH Team on 19 Jan 2024
Thank you for your review Fiona.

6/10 Okay

holly

Location is everything and this was great. Would be perfect for winter stays. We stayed in Summer and the rooms were hot with the only fan available being as loud as a jet plane - both options made it hard to sleep. But if it were winter this would be the ideal location.
Stayed 3 nights in Dec 2023
Response from The TAH Team on 22 Dec 2023
Thank you for your stay and for your review Holly. Apologies for the heat and we hope to see you next time in cooler weather.

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice buffet breakfast, awesome location and the staff were very very helpful! Only issue is getting to and from Threadbo if you don't have your own transport - The hotel was fantastic!
Stayed 4 nights in Dec 2023
Response from The TAH Team on 11 Dec 2023
Thank you for your lovely review Lucas! We are delighted that you enjoyed your stay with us.

8/10 Good

Laurie

Disliked: Property conditions & facilities
Wifi not working, some lights and bathroom fan not working, restaurant not open
Stayed 2 nights in Nov 2023
Response from The TAH Team on 11 Dec 2023
Thank you for your feedback Laurie.

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023
Response from The TAH Team on 13 Nov 2023
Thanks for your review Sarah!

10/10 Excellent

Anthony

Stayed 1 night in Nov 2023
Response from The TAH Team on 3 Dec 2023
Thank you for your review

8/10 Good

Haydon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, stunning scenery
Room was too warm due to central heating being on in summer
Stayed 1 night in Nov 2023
Response from The TAH Team on 13 Nov 2023
Thank you for your stay and review Haydon.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but overpriced property
The hotel building and rooms were fairly nice, location is good right next to the lifts, and the reception staff were pleasant and helpful and accommodated us in a triple room rather than double as booked (although the website description was slightly misleading. However, this property was really grossly overpriced for what is and the bar closed by 9pm every night despite being advertised as opening until 11pm. Moreover, one night we brought a takeaway pizza into the bar area and were hassled by a security guard and told we couldn’t eat it there even though were in the process of ordering drinks. I get that the hotel wants to sell you its own food, but this was beyond petty and irritated me to the point that I bought nothing else for the rest of the stay (even had it been open). When you’re paying a substantial amount to stay in a hotel that advertises particular facilities, being told they close because the hotel ‘doesn’t want to lose money if custom is slow’ is really not an acceptable reason.
Stayed 3 nights in Aug 2023
Response from The TAH Team. on 11 Aug 2023
Thank you for your detailed feedback. It has been passed onto the relevant departments for review.

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Close to everything in Thredbo. What we liked? Too expensive for value. Old everything and lamps not working. You get charged 100 dollars for security deposit and they should let people know. What we did not like?
Stayed 1 night in Jul 2023
Response from The TAH Team on 30 Jul 2023
Thank you for your review and feedback Karen.

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best hotel in Thredbo, with the best room conditions and facilities. The highlight is inclusive breakfast. Room is warm and opposite to Terminal chairlift and save your travel to stay in the mountain. Enough spots for guest parking and no pre booking required. .it us the five star experience, highly recommended
Stayed 8 nights in Jul 2023
Response from The TAH Team on 16 Jul 2023
Thank you for your stay and for your review Lana. We love that you enjoyed your stay.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jun 2023
Response from The TAH Team on 19 Jun 2023
Thank you for your stay and review Jose

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was the jewel in the crown
Smooooth check in and Restaurant service was amazing ! Fireplace with a big comfy leather chair was awesome too ! Anthony and Zoe were gems in the dining room too ! Great service in the bar and super convenient location !
Stayed 2 nights in Jun 2023
Response from The TAH Team on 7 Jun 2023
Thank you for your lovely review Mark! We are delighted that you enjoyed your time in Thredbo with us.

10/10 Excellent

Christo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in May 2023
Response from The TAH Team on 2 Jun 2023
Thank you for your review Christo!

8/10 Good

Margaret

Liked: Cleanliness, staff & service
Very tired but well situated.
Stayed 2 nights in Apr 2023
Response from The TAH Team on 24 Apr 2023
Thank you for your review Margaret.

8/10 Good

Rod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from The TAH Team on 19 Apr 2023
Thanks for your review Rod

10/10 Excellent

Naser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the chairlifts. Friendly staff and clean rooms
Stayed 3 nights in Apr 2023
Response from The TAH Team on 11 Apr 2023
Thank you for your review Naser!

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - everything is close by, including affiliated restaurants. Very friendly and helpful staff. Decent facilities: on-site restaurants, lounge area – nice area to relax and read a book. I particularly liked their policy of giving you $15 off your bill for every day you choose to not have your room cleaned. It's eco-friendly and saves the guest money. I personally don’t think it is necessary to clean the room or replenish towels, soap, etc everyday so works perfectly for me. On the negative side, room walls are wafer-thin: could hear my neighbours' conversations. Noise from the outside courtyard area also got through, which is not great as on my last night some people were having a party in the courtyard until very late at night. Bathroom is also a bit small.
Stayed 4 nights in Apr 2023
Response from The TAH Team on 7 Apr 2023
Thank you for your stay and your detailed review Grant.

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, property conditions & facilities
Didn’t like when got to top of chair lift no one help us disembark.
Stayed 2 nights in Mar 2023
Response from The TAH Team on 25 Mar 2023
Thank you for your review and for your feedback. We are delighted that you enjoyed your stay in Thredbo.

8/10 Good

Travis

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023
Response from The TAH Team on 2 Mar 2023
Thank you for your review Travis

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, so convenient to both shops and lifts.
Stayed 2 nights in Jan 2023
Response from The TAH Team on 24 Jan 2023
Thank you for your stay and review Andrew.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023
Response from The TAH team on 19 Mar 2023
Thanks for your review Ian!

10/10 Excellent

Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, but clean and convenient
Response from The TAH team on 15 Jan 2023
Thank you for your review Rae

10/10 Excellent

Nuchanart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from The TAH Team on 12 Jan 2023
Thank you for your review!

10/10 Excellent

Bhanoo

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The location was amazing and close to some good restaurants
Stayed 2 nights in Dec 2022
Response from The TAH Team on 13 Dec 2022
Thank you for your review Bhanoo.

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is in the perfect place, close to lifts and good restaurants. It was clean and staff was amazing. The only thing we didn't like is there was this annoying noise in our room. We talked to the hotel about it and they said they would come and take a look, but they didn't. It was hard to fall asleep because of this noise.
Stayed 3 nights in Dec 2022
Response from The TAH Team on 11 Dec 2022
Thank you for your review and feedback Louisa. The maintenance staff were notified of the noise and apologies if there was no further communication regarding the sound.

8/10 Good

Scott

Stayed 1 night in Nov 2022

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tiny dated room and hotel. Bed was comfortable and hotel food was average at best and very expensive. You would only stay here if you are a keen skier or hiker and don't care about your accomodation.
Response from The TAH team. on 6 Nov 2022
Thanks for taking the time to leave your feedback Jason.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is lovely, very Alpine like and the staff were super friendly. We just got the Tim wing wrong, shop etc were closed after ski season until 12 November for hiking/spring season.
Response from The TAH Team on 5 Nov 2022
Thank you for your stay and for your review Sarah. We are delighted that you enjoyed your time in Thredbo with us.

10/10 Excellent

Shayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniqueness and location to Village Square and Ski lifts. Friendly staff
Stayed 2 nights in Oct 2022
Response from The TAH Team on 30 Oct 2022
Thank you for your stay and for your lovely review Shayne.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access on foot to Merretts Gondola and Thredbo Rental and Retail outlet for hassle free skiing holiday. End of season fireworks were spectacular! Helpful, friendly reception service and assistance with hotel parking and securing ski gear in lockers. Simple check-in and checkout procedure made overall hotel experience positive and enjoyable.
Stayed 2 nights in Sep 2022
Response from The TAH Team on 10 Oct 2022
Thank you for your stay and for your detailed review Barbara. We hope to see you in Thredbo again.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it for the convenience.
Stayed 3 nights in Sep 2022
Response from The TAH Team on 26 Sept 2022
Thank you for your review Gavin. We are delighted to hear that you enjoyed your time in Thredbo.

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service
It's All About The People.
The best thing about the Alpine are the staff. The service is really very good. Great location and I love having the parking spot. Sensational weekend as per usual. Thank you.
Stayed 2 nights in Aug 2022
Response from The TAH Team on 24 Aug 2022
Thank you for your lovely review Jenn! We are delighted that you had a great time in Thredbo with us. We look forward to welcoming you back to the mountains again soon.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Sheena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the last available in February 2022 for July 2022 2-night holiday. It is worth it for the convenience and services provided. We have our own parking, free breakfast and heating room for the ski gears to name a few. I just wish they have a lift because we were on level 3 but they have staff who can bring our luggage but I also feel bad for that staff. Overall, we are very happy with our stay and have already temporarily booked for next year 😊
Stayed 2 nights in Jul 2022
Response from The TAH Team on 14 Jul 2022
Thanks for your lovely review Sheena! We look forward to welcoming you back again next winter.

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Fan in the bathroom sounded like a jet engine.
Stayed 5 nights in Jun 2022
Response from The TAH Team on 14 Jul 2022
Thanks Belinda!

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to all facilities. Friendly staff.
Stayed 1 night in Jul 2022
Response from The TAH Team on 5 Jul 2022
Thanks for your lovely review Alison.

10/10 Excellent

Suzana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Nina

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022
Response from The TAH Team on 6 Jun 2022
Thank you for your review Nina

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from The TAH Team on 6 Jun 2022
Thank you for your stay and for your review Cheryle

10/10 Excellent

Kira

Stayed 2 nights in May 2022

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from The TAH Team on 25 May 2022
Thanks for your stay and for your lovely review Gregory. We are delighted that you enjoyed your time in Thredbo.