Staff are super friendly and go out of their way to assist you. Easy pick up by lodge staff from Perisher if you get the tube up. The food is awesome. 4 courses in a sitting. 3 nights in a row, couldn't fault the food, top quality. Breakfast is great to, big selection. You are encouraged to talk to others in the lodge which makes your stay easier and friendlier. I've only ever stayed in Jindabyne and driven up, but would stay on snow again. The Spa was great after a day of skiing too...