Lobby

Reviews of Quality Inn Taos

2.5 out of 5
Quality Inn Taos
1043 Paseo Del Pueblo Sur, Taos, NM

Reviews

7.4

Good

Rating 10 - Excellent. 258 out of 1003 reviews" "
Rating 8 - Good. 377 out of 1003 reviews" "
Rating 6 - Okay. 197 out of 1003 reviews" "
Rating 4 - Poor. 100 out of 1003 reviews" "
Rating 2 - Terrible. 71 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

NATHAN

Travelled with group
Liked: Cleanliness, amenities
A nice basic clean hotel with good breakfast.
Stayed 1 night in Mar 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Walls a paper thin. Can hear conversations on both sides and they were not being loud. Lobby is nice. Rooms are outdated and run down. Fan did not work in the bathroom. Place has potential with renovations. Staff is nice but there are better places to stay in Taos.
Stayed 2 nights in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, good breakfast.
Stayed 3 nights in Mar 2024
Response from Guest Services on 9 Mar 2024
Dear Cheryl:Thank you for your kind remarks. As difficult as it is to hire people your kind words make all the difference and it truly makes our employees feel good about their job. So Thank You.

8/10 Good

Tito

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Guest Services on 9 Mar 2024
Dear Tito:Thank you for your comment. Having nice guests like you makes all the difference in the world.

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, amenities
Too much light comes into room from bright outside flood lights. Curtains don’t block light very well. I had this same problem last time I was here. Motel itself is a nice place. But if you can’t sleep because of all the lights outside coming in is no good!
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Dear Eddie:I am so sorry you had an issue with the lights. Next year please let us know when you are arriving and we will put you far far away from an outside light. Thank you for staying with us we do appreciate it.

6/10 Okay

Tito

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like to hear the neighbors talking through the wall
Stayed 1 night in Nov 2023
Response from Guest Services on 11 Jan 2024
I am so sorry for the inconvenience.

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2023

6/10 Okay

Wilian

Travelled with family
Liked: Cleanliness, staff & service
Just better clean
Stayed 1 night in Oct 2023

4/10 Poor

Ramon L.

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not too good for the money
Room was clean but bathroom tiles had mold, toilet paper fixture was hanging from the wall, bathroom wall and ceiling were falling apart. Breakfast was average. Good fresh coffee.
Stayed 1 night in Oct 2023

10/10 Excellent

Burton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best breakfast set up we experienced on this long trip. The room was good and the beds were great.
Stayed 1 night in Oct 2023

8/10 Good

Glenn

Stayed 2 nights in Sep 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Amenities
People were great. So was the cleanliness. But it’s an OLD property and needs some Tlc
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023

4/10 Poor

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly deteriorated...
This Quality Inn has seriously deteriorated... needs cleaning and maintenance work. The carpet was dirty/stained with torn carpet repaired with duct tape!
Stayed 3 nights in Sep 2023

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Tiffani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Wouldn’t stay here again didn’t have extra pillows the toilet clogged multiple times not a place to stay at
Stayed 2 nights in Sep 2023

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its staff are so much better than those at the Taos Hampton Inn we stayed in last night. The staff are friendly, the rooms and common areas are clean and all was ready for us even though we were an hour early. Would stay here again.
Stayed 1 night in Oct 2023
Response from Guest Services on 3 Oct 2023
Dear William:Thank you for your kind words and high marks. The staff really appreciates your review. We hope to see you soon, especially when we are all done with our renovations.We wish you well on your travels.Thank you again for staying with us.

10/10 Excellent

Rumardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Its was a excellent stay n nice and quiet got plenty of rest.
Stayed 1 night in Sep 2023
Response from Guest Services on 3 Oct 2023
Dear Rumardo:Thank you for the high marks and your kind words. I am glad you got some rest. We hope you come and see us again after our renovations are finished.Best wishes on your travels.

8/10 Good

Uwe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean hotel with friendly staff
Very clean hotel, even that it is a bit dated. Personnel friendly and helpful. Breakfast selection was average, and refilled very quickly. External noise could be an issue, there was a truck on the nearby street with some individual having a loud going time. One item to note this property has no elevator, so make sure to be lodged in the first floor if you have mobility issues.
Stayed 2 nights in Sep 2023

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and comfortable. Plenty of space. Landscaping needs attention, pool area.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was close to our room.
Stayed 4 nights in Sep 2023
Response from Guest Services on 21 Sept 2023
Dear Michael,Thank you for the nice review. The staff appreciates you taking the time to answer. We will soon be going under renovations and they will be beautiful. We hope you come back and see us.Best Wishes on your travels

8/10 Good

Kaye

Liked: Cleanliness, staff & service, room comfort
Vintage property-nice stay
Room was clean; air conditioner could have used new filter. Breakfast was very good. Parking next to door gave easy access.
Stayed 1 night in Sep 2023
Response from Guest Services on 21 Sept 2023
Dear Kaye:Thank you for taking the time to write a review. All of the staff appreciate your high marks and kind remarks. Best Wishes on your travels.

8/10 Good

Woody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The facilities had nice charm.
Stayed 1 night in Sep 2023
Response from Jomarie on 21 Sept 2023
Dear Woody:Thank you for taking your time to send a review and a nice one at that. We truly appreciate your kind words.We hope to see you again soon and wish you well in your travels.

4/10 Poor

Carol J

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel needs a major upgrade. It is literally crumbling! The best i can say is the bed was comfortable.
Stayed 1 night in Sep 2023
Response from Guest Services on 21 Sept 2023
Dear Carol:Thank you for the compliment on the bed. We are currently getting ready for all new renovations and it seems it always looks bad before. We apologize for that and appreciate you staying with us.We look forward to you staying with us after we get a beautiful facelift.Best Wishes on your travels.

10/10 Excellent

Lynn, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone there was so nice and helpful. The hotel was clean. Felt safe breaskfast was good.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2023

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
Good basic accommodations. Older property but well maintained. They could improve the front desk staff attitude and helpfulness. Breakfast staff was fantastic!
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Travelled with family
Liked: Amenities
Excellent breakfast!
Stayed 1 night in Sep 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Keep looking
This property is old. Mood in bath room. Door broken. No smart tv, overpriced, no landscaping
Stayed 2 nights in Sep 2023

8/10 Good

Marcella

Nice place to stay it was clean and they were friendly
Stayed 2 nights in Sep 2023

2/10 Terrible

Joni

Travelled with group
Disliked: Staff & service
Front desk help was not friendly, and would not utilize our discount cards. WAY over priced for the room.
Stayed 1 night in Sep 2023

10/10 Excellent

Rudy, Pueblo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice need to find a better place for the coffee pot. No view from second floor. Food server was excellent and very helpful, good customer care and food. Change for the arcades should be free for guests or $.25 to play and no charge at the front desk.
Stayed 1 night in Sep 2023

10/10 Excellent

Ruby

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trish at the front desk was very friendly. As soon we walked in she made us feel comfortable and welcomed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Staff kind and helpful Needs an upgrade. Why bother with the pool Tv channels weird; no local news?
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Phyllis

Stayed 2 nights in Aug 2023

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a serious cleaning.....
Mold in the bathroom,fixtures were dated, chairs had no cushion on the seats for the amount of money they charged it was a ripoff. Taos is always nice but I was disappointed in the cleanliness.
Stayed 1 night in Jul 2023

6/10 Okay

Nicole

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were alot of golfer holes and you could tell the property was run down. The staff was nice and friendly. The room was filthy dirty.
Stayed 3 nights in Jul 2023

8/10 Good

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly good, convenient location
Stayed 3 nights in Jul 2023

4/10 Poor

Anders Rabing

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2023

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Senior citizens on second floor with no elevator Breakfast was great
Stayed 1 night in Jul 2023

8/10 Good

Eric

Stayed 1 night in Jul 2023

2/10 Terrible

Isaac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Guest Services on 24 Jul 2023
You didn't stay and you didn't pay.

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasn’t really good. The room is very comfortable.
Stayed 1 night in Jul 2023

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service
Easy check in, friendly staff, and better than expected breakfast. Room was spacious and comfortable enough, definitely a little dated. Big parking lot that made parking with a trailer easy. Was kinda disappointed the three closest restaurants were closed but not the hotel’s fault. Was good for a one night work stay, if I returned for a leisurely trip would stay closer to the square.
Stayed 1 night in Jul 2023

8/10 Good

Dori

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fine hotel, good price, nothing fancy.
The hotel was clean, but older. The front desk gal was very friendly. We were disappointed that the pool was out of service pending a pool inspection. After traveling with three children and a dog, they were in tears.
Stayed 1 night in Jul 2023