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Reviews of Bukit Merah Laketown Resort

3 out of 5
Bukit Merah Laketown Resort
Jalan Bukit Merah, Semanggol, Taiping, Perak

Reviews

6.0
Rating 10 - Excellent. 4 out of 117 reviews" "
Rating 8 - Good. 34 out of 117 reviews" "
Rating 6 - Okay. 49 out of 117 reviews" "
Rating 4 - Poor. 12 out of 117 reviews" "
Rating 2 - Terrible. 18 out of 117 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Bella, Bukit merah lake town resort

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
cleanliness is okay. parking is adequate and safe. just a little sad, my room is booking for 3 people. there are 3 beds. but towels only get two. for extra towels increment rm6. a little sad. because of other hotels when booking. no extra charge, I paid for 3 people. 3 beds. there should be 3 towels. for the convenience of tourists. But the breakfast is totally valuable, paid for three and get three ticket for brekfast. Food was nice and delicious.
Stayed 1 night in Jan 2020

8/10 Good

Nor Azam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Ifzan, Ipoh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not to far from the water park
Stayed 1 night in Sep 2019

8/10 Good

noor azzurawati

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

JunJun

Friendly staff but facilities n room need upgrade.
Hotel consider old although they already did some refurbishment, but with the price it is still acceptable.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room smelly and there was a stain at bed sheet.
Stayed 1 night in Dec 2018

2/10 Terrible

Bohes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Mobashar

Liked: Staff & service
Disliked: Cleanliness
Overall okay
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018

6/10 Okay

Kelwin, Kg. Baru Sungai Buloh

Liked: Cleanliness, property conditions & facilities, room comfort
Bukit Merah Laketown Resort
First time , stayed humble hotel..great experience..really suitable team building . Will next time go again. Keep going and improve.
Stayed 1 night in Apr 2018

8/10 Good

Jamie27, JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort stay....
1st stay..... nice place.... My kids and sister enjoy playing at the water park.... Some section at the water park closed.... this place can be upgraded.....
Stayed 2 nights in Feb 2018

6/10 Okay

Roo Maizar

Good
Good location for retreat
Stayed 1 night in Jan 2018

8/10 Good

siti amirah, malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
nice view, good for family
best experience ever, have a very pleasant day and nice going on weekend for calming your self
Stayed 1 night in Jan 2018

10/10 Excellent

Purit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our staying at the hotel was great.
Our staying at the hotel was great. The hotel staffs were very friendly and supportive providing very good services.
Stayed 1 night in Dec 2017

6/10 Okay

shonan, Kuala Lumpur, Malaysia

Liked: Room comfort
Nice and close to the plus highway.
There were lots of mosquitoes and the solution that they have were to spray the whole room with repellant which was not suitable as I have two children. The good thing was the morning air n scenery of the lake as we had our breakfast which was quite good.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Nice hotel close to laketown bukit merah enterance.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel fill with outdoor activity and kids love it
Overall ok hotel queit far from petrol pump and any shop.furniture already old. No tel inside the room to make call registration or to request towel.notice on 2nd day house keeping only tuck inback the bedsheet without changing it and some stain still found in the sheet. I give 7 out of 10 scale.
Stayed 1 night in Dec 2017

8/10 Good

linda, penang

nice view ,very continence lots of parking lot but still have to pay even if u stat at the hotel. Room look old but still ok can sleep.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mislead info. Avoid this place
My holiday was ruined by this idiot management. Pls be aware and I put this place was trying to cheat their guest. I even did not have a bath because room & toilet too dirty. This place also been close for a while after bacteria ecoli outbreak was found Pls avoid and avoid this place Thanks Unhappy Guest
Stayed 1 night in Dec 2017

8/10 Good

remy, malaysia

Liked: Property conditions & facilities, room comfort
Nice
No comment.. overall good nice place ..specially for family.. im very happy for this services and i will come back when im free to get my family holiday this places. So far so good. My army very like u pool.. nice and cool..
Stayed 1 night in Nov 2017

8/10 Good

AI, Klang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
went there with my whole family and got a room that can cater for my whole family(4)

10/10 Excellent

azhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nora Ariffin, K. Lumpur

Liked: Staff & service
Good
Good if u come with family and children but for couple there is no activities available because theres only have theme park and Pulau Org Hutan to visit.

2/10 Terrible

Viv, KL

Disliked: Cleanliness, property conditions & facilities, room comfort
Run Down Hotel - Complete Dissapointment
I chose to stay at this resort for the convenience of a sporting event, this hotel is extremely run down - all of it. The room I was assigned to was horrific, it was completely run down, old, smelled musty. The sofa was scratched, the TV and minibar were so old that I did not touch them - properly did not even work, the bathroom was dirty and the bathtub was stained with gunks. Thank god there was hot water for shower. Based on the condition of the entire resort and my room I thought all their rooms must be as bad, I later found out that they have some renovated rooms however I was not one of the lucky people to get it. So I decided I would shorten my stay from 2 nights to 1. If you have to be in Taiping I would suggest you avoid this resort completely, even though they have renovated rooms their facilities are extremely run down. Definitely not recommended.
sofa in the room - all scratched and stained
minibar - rusty and dirty

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All through out stay in malaysia this was worst hotel to stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice, relaxing place with improvement needed
Eating is inconvenient and food is expensive at the resort. Something has to be done to improve on this for the customers convenience.

4/10 Poor

Hazlina, Kuala Lumpur

Disliked: Cleanliness, staff & service, room comfort
I chose to stay here because it is close by
Stayed in this hotel for so many times since its opening.The room is not clean especially the toilet.Staff at the reception is cold and not friendĺy at all.

2/10 Terrible

Ady Chong, Bukit merah Superior room

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed, lack of interest point
wouldn't visit again, totally lousy

2/10 Terrible

Ady Chong, bukit merah water chalet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not convenience check in time
have to wait until 3pm to check in, but the water park have to close on 6pm, the in house swimming are soo small.

2/10 Terrible

Ady Chong, Deluxe room in bukit merah waterpark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
the room strong modly smell

4/10 Poor

Ady Chong, water chalet

Disliked: Staff & service, property conditions & facilities
disappointed
not satisfy

6/10 Okay

gina, msia

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to upgrade the room on cleaniness
I understand parking is cheap rm2 but when booking hotel online it said parking free.but we still have to pay for it on checkout

10/10 Excellent

rosnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mohamad asyraf

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

ASLINDA, RAWANG

Disliked: Cleanliness, property conditions & facilities, room comfort
Upset...the room was not exactly like i see in your website

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

Khairul

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Chan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mazwan Effendi

Liked: Staff & service

2/10 Terrible

Jon, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Please don't stay here
1. They used "Kampung Air" picture, making me to imagine this is a nice resort along the lake side. But, it is a hostel, motel, instead of a hotel. 2. There is no slippers, hair dryer in the room. The kettle is rusted. 3. Air cond is cold and strong, but it's quite noisy. 4. There are stains everywhere.. 5. The lift is very smelly and scary. 6. The room or the hotel is quite a distance from the lake, please don't expect a "lake view" scenery. 7. It is NOT worth for price that I've paid for. 8. Hot water supply seems turned off in the morning. 9. Pillow has special smell. 10. The entire area barely has ANYTHING to eat. 11. There's ants in the bathroom and the entire room. 12.the elevator has bad smell.

6/10 Okay

Mohd Zain Azraie

Ok

6/10 Okay

HAIRO NIZAM, aero

good
nice place

6/10 Okay

Mohamad

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Liaw, Johor Bahru

Liked: Cleanliness, staff & service
2 Nights in Bukit Merah Laketown resort hotel.
The air conditioner couldn't control temperature, DVD player supplied but couldn't play, very good for those people who wants a quiet period, not much activities or wet activities nearby for children. The bathroom is very good in controlling mixing of hot and cold water for bathing.Surrounding is friendly and isolated from the busy and hassle of the city. Great.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Mohd Razali, Petaling Jaya, Selangor

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Holyday in Taiping
Disappointment : check in late by 2.5 hrs due to room not yet ready

6/10 Okay

MOHD ZAMRI