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Reviews of Hotel Midtown Richardson

4 out of 5
Hotel Midtown Richardson
No. 4, Xiushan Street, Zhongzheng District, Taipei

Reviews

7.6

Good

Rating 10 - Excellent. 320 out of 1019 reviews" "
Rating 8 - Good. 356 out of 1019 reviews" "
Rating 6 - Okay. 177 out of 1019 reviews" "
Rating 4 - Poor. 91 out of 1019 reviews" "
Rating 2 - Terrible. 75 out of 1019 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Taipei MRT
Stayed 1 night in Mar 2024

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Vic

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel, poorly maintained, noisy, chaotic during breakfast. I stayed 3 nights but only avail of the breakfast once though it’s free. Very chaotic, not a good spread. The carpet and toilet in the room is dirty. The only good thing is the location, near to meet up point for touring, near night market too.
Stayed 3 nights in Mar 2024
Response from Hotel Midtown Richardson on 26 Mar 2024
Dear guest,Thanks for telling us where we still have to improve. We will definitely enhance the training of our staff to get better and better! Thanks for your gentle reminder. We've received all of your opinions, and will definitely put them into our upcoming improvement plans! If there's any inconvenience, we're very sorry. When will you explore Taipei next time. We are looking forward to seeing you again.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good Service teams
Stayed 14 nights in Feb 2024
Response from Hotel Midtown Richardson on 26 Mar 2024
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

8/10 Good

Suzanne

Travelled with family
Liked: Staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from Hotel Midtown Richardson on 22 Mar 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

4/10 Poor

Serene

Disliked: Cleanliness, property conditions & facilities
The room is not cleaned properly as we found socks and used cups in fridge. WiFi signal is weak. Bathroom is noisy with water running down drainage sound in the middle of the night. Will not book this hotel again.
Stayed 5 nights in Mar 2024
Response from Hotel Midtown Richardson on 22 Mar 2024
Dear guest,Thanks for telling us where we still have to improve. We will definitely enhance the training of our staff to get better and better! Thanks for your gentle reminder. We've received all of your opinions, and will definitely put them into our upcoming improvement plans! If there's any inconvenience, we're very sorry. When will you explore Taipei next time. We are looking forward to seeing you again.

6/10 Okay

Joanna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel is close to the MRT station and Ximending, which is very convenient. The hotel is big and very busy so you have to fight the crowds for a seat at breakfast. You can hear talking and doors closing in the corridors on your floor as the walls were not as soundproof. Someone was shouting down the corridor at midnight and we woke up from our sleep because it was so loud.
Stayed 4 nights in Mar 2024
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 Good

Ching Ai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside Xmen metro station (exit 4). Room is small but it is clean and comfortable. The process of check in is fast. Staff are helpful. Walking distance to Ximenting (5 mins).
Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

10/10 Excellent

Yuqin

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

10/10 Excellent

sukanaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, close to MRT and party place.
Stayed 3 nights in Mar 2024
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

2/10 Terrible

Chung-Hoan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for view room but I got dirty up close building view. I asked for 2 twin bed instead I got a double bed. No cleaning service for my stay. I had call for clean towels several time and waited more than 15 minutes.
Stayed 3 nights in Mar 2024
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. The room type that you booked is City standard double room with one double bed, we arranged the room type which you made.We are looking forward to seeing you again.

10/10 Excellent

Priscilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

8/10 Good

Liat, Los Angeles

Liked: Staff & service
Best location! Hotel lobby and breakfast area is beautiful. Unfortunately, the corridors were very dirty, carpets were stained, and there was a very strong smell of mold throughout the floors. I originally checked in to room 775. Very tiny room smelled very bad. Had black mold on the carpets on the wall and in the shower. The seventh floor smelled very bad and it was hard to stay in the room even with the air-conditioning on. I requested to move a room and was moved to the 15th floor, which was much better and in a way better condition and smell room 1533 had a beautiful, layout and view of Taipei, 101. Overall, the upper floor rooms seemed much cleaner and nicer. The corridors were less dirty and smelly so it was a very pleasant stay.
Stayed 7 nights in Feb 2024
Response from Hotel Midtown Richardson on 18 Mar 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 Good

Hector

Liked: Cleanliness
Response from Hotel Midtown Richardson on 22 Feb 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

8/10 Good

jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like their queen size beds, their close proximity to Ximending and MRT station. Their shower/tub threshold is too high. Need to be careful when enter/exit shower to avoid hitting your knee.
Stayed 8 nights in Feb 2024
Response from Hotel Midtown Richardson on 22 Feb 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 Good

Trish

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as it’s right above the Ximen train station and across Ximending night market. Beddings are awesome, especially the comforter. Bathroom was ok. Wifi was ok. Just weird that sink was inside the room but not inside the bathroom. Ref was working. Could’ve been better if there were more hangers and a laundry bag for dirty clothes.
Stayed 3 nights in Feb 2024
Response from Hotel Midtown Richardson on 22 Feb 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

8/10 Good

Jackie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please improve the internet speed. It is way too slow....
Stayed 2 nights in Feb 2024
Response from Hotel Midtown Richardson on 14 Feb 2024
"Dear guest, Hotel Midtown Richardson has always been taken customers' advice very seriously. Our main goal is to make you have the best accommodation experience. We have received your precious comment, and we'll keep improving the quality of our service. We hope we can have chance to serve you in the near future!Hotel Midtown Richardson"

8/10 Good

Sin Tung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Tho

Stayed 7 nights in Feb 2024
Response from Hotel Midtown Richardson on 22 Mar 2024
Dear guests,In order to provide better services for your staying, your feedbacks are much appreciated. Our team strives to provide the best service when it comes to hosting our guests. We are looking forward to serve you with growth and improvements in the nearly future.

8/10 Good

SOEK CHENG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Below hotel there are a few MRT stn exit. Next to Xinminding shopping area. Hotel Breakfast too crowded as there is only 2 coffee machines with hundreds of guests eating at the same time even though they open the basement area, there is no coffee dispenser at all.
Stayed 4 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 Good

Tsang Wai Ling,

Travelled with family
Liked: Cleanliness, amenities
Easy and convenient to shop around
Stayed 2 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

8/10 Good

SUZANNE, yokohama shi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice and convenient hotel, then room inspired japanese style its big but the toilet has no bidet… it’s almost perfect!
Stayed 4 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

8/10 Good

Tang

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient & easy to travel via MRT to any places of interest. Quite a no of variety for breakfast at hotel.
Stayed 4 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Shuhua

Travelled with group
Liked: Staff & service
Room needs some updates especially the toilet. Breakfast was way too crowded and noisy, yet the staff were working hard to keep the flow going.
Stayed 4 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

6/10 Okay

Robert

Stayed 2 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

6/10 Okay

LIONG GUAN MICHAEL

Travelled with family and small children
Liked: Staff & service, amenities
Overall mixed feelings about this popular hotel but the staff service levels makes up for it. What we like: Location- Near XMD , MRT, food options etc. Big hotel with decent sized rooms. What we don't like: Having breakfast in the hotel is like a rush hour traffic, Limited breakfast timings from 6am- 9.30am . During peak holiday season, its extremely crowded which makes it difficult to enjoy your food in a relax pace . Hotel needs a makeover to freshen up.
Stayed 4 nights in Jan 2024
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 Good

Vincent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby Ximending shopping area. Next to Ximen station exit 5. But exit 5 only stairs, so need carry luggage up
Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
"Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better, Exit 5 (stairs only) or Exit. 4 (escalator) or elevator within the MRT station.

4/10 Poor

Sitchai

Disliked: Cleanliness, property conditions & facilities
Too noisy, staffs who work in breakfast area not so kind
Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, Hotel Midtown Richardson has always been taken customers' advice very seriously. Our main goal is to make you have the best accommodation experience. We have received your precious comment, and we'll keep improving the quality of our service. We hope we can have chance to serve you in the near future!

4/10 Poor

Wen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only good about this hotel is the location. A busy hotel with many people checking in. Self check in but the hotel staffs are there to help. Long wait for the lift and you need to carry all the luggages yourself to the room. The floor is like a maze and I see everyone walking around with their luggages looking for their room. The cleanliness of the room need to be improved as there are stains on the carpet and the bathroom has mould on the wall. The morning breakfast is the worst! You need to look for seats yourself and is pack with people!! The buffet table section is crowded with people and a long wait to make toast and to take water. A terrible experience.
Stayed 1 night in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

2/10 Terrible

YUSHI

Stayed 1 night in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

6/10 Okay

Meng kiat

Stayed 2 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

10/10 Excellent

Wei Jian

Stayed 5 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

10/10 Excellent

Dinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning buffet is delicious and worth it. Rooms are clean. Love the bidet toilets! Entire hotel is beautiful and very modern
Stayed 4 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

10/10 Excellent

Dinh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to shops and restaurants easily. Modern hotel. Staff is very friendly. Breakfast buffet is delicious
Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

8/10 Good

Stephanie

Stayed 4 nights in Dec 2023
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

8/10 Good

Chong u

Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!

6/10 Okay

Wing Yee Windy

Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

10/10 Excellent

Chee Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, opposite is Ximending, ximen mrt, breakfast is good.
Stayed 8 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

4/10 Poor

Hui

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Aging hotel
The hotel is showing its ages with dirty carpet everywhere. The room is small. Service is only OK. It's packed with tourist group customers. The floors are not flat so I suppose it is friendly to wheelchairs but may present tripping hazard to seniors. The location is great tho, right next to MRT station. But other than that, I can not recommend this hotel.
Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest,Thanks for choosing Hotel Midtown Richardson to be your home in Taipei. We always want our customers to have wonderful and comfortable accommodation experiences! We apologize for the problem that you mention, we will keep going to provide nicer service to our lovely guests! We'd like to meet you again!

8/10 Good

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff are great and good service. Location is the best. Room is small and ac non-adjustable. Overall hotel just old and needs to renovate.
Stayed 2 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

8/10 Good

KWAI CHEONG

Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

8/10 Good

WAI KUEN

Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.

6/10 Okay

JOEY WONG

Stayed 3 nights in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

10/10 Excellent

KELVIN LEE

Stayed 1 night in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, Thanks for giving feedback after your stay with us. We want our guests to have relaxing and comfortable accommodation experiences in our hotel so that you could go and explore the secret of Taipei city. We will keep those memories into our hearts and look forward to your next trip.

8/10 Good

Ka Ho Gerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Seah

Stayed 1 night in Dec 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

6/10 Okay

Euan

Stayed 6 nights in Nov 2023
Response from Hotel Midtown Richardson on 9 Feb 2024
Dear guest, we really appreciate your reviews and opinions. We try all efforts to provide the most comfortable experiences and truly sorry if there is any concerns during your stay. We are looking forward to seeing you again.

8/10 Good

ZHI HAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nil
Response from Hotel Midtown Richardson on 14 Feb 2024
"Dear guest, We appreciated your review of our team, which made us get better and better. We will strive our best to deliver the best service. We hope you relax and enjoy during the time stay with us. Wish your next journey can come the sooner the better!Hotel Midtown Richardson"

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel
Response from Hotel Midtown Richardson on 8 Feb 2024
Dear guest,Thanks for choosing to stay with us and providing your comments. Our team dedicates to host our guests and wish you have a lovely and pleasant experience. We are expecting for your next journey with us.