Exterior

Reviews of Rydges Sydney Airport Hotel

4 out of 5
Rydges Sydney Airport Hotel
8 Arrival Court, Sydney International Airport, Mascot, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 884 out of 1652 reviews" "
Rating 8 - Good. 486 out of 1652 reviews" "
Rating 6 - Okay. 158 out of 1652 reviews" "
Rating 4 - Poor. 68 out of 1652 reviews" "
Rating 2 - Terrible. 56 out of 1652 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Convenient location, great staff and quiet room. The room was very spacious and comfortable. I love my bed pillows and sheets! So comfortable!
Stayed 1 night in Mar 2024
Response from Cyrus on 27 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Scott, Sunrise Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like airplanes, this is the place for you!! Really enjoyed our stay here
Stayed 1 night in Mar 2024
Response from Cyrus on 27 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the access to the international airport especially for late arrivals or early departures
Stayed 1 night in Mar 2024
Response from Cyrus on 27 Mar 2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

David S

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport across the street for early morning flight
Stayed 1 night in Feb 2024
Response from Cyrus on 27 Mar 2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located for those not from Sydney to spend a night before early international departure. Room & Smithys Bar were generally fine, but price is steep given the only advantage the hotel offers is proximity to the airport.
Stayed 1 night in Mar 2024
Response from Cyrus on 24 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Sasha, North Logan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay in if you have an early morning flight next day.
Stayed 1 night in Mar 2024
Response from Cyrus on 24 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Andrea D

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. But gym should Be air conditioned
Stayed 1 night in Mar 2024
Response from Cyrus on 24 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Rhiya, Chandler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you have early flight.
Stayed 1 night in Mar 2024
Response from Cyrus on 24 Mar 2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Wesley, Fountain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay for the convenience and this is it. Right across the street from the International Departures gate. Automated checkin/checkout available but not necessary when we got there as the staff was very efficient. The room was nicely appointed for what it is.
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear guest,Thank you for your feedback. We are delighted that you enjoyed your stay with us. We look forward to welcoming you back in the near future.Sincerely,Cyrus

10/10 Excellent

Kathy, West Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a few steps from Sydney Airport International Terminal.
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for international flights. We apparently had our room "upgraded" to a double queen from a family room which I am not happy about as it was no where near as practical and could not get what I booked. Other than that ok.
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being right across from the international terminal, the room was really quiet. The bed was comfortable. The staff were friendly and helpful. My stay there was a wonderful start to my holiday
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Iva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this property due to its proximity to the airports. It worked out perfectly to walk to the international terminal from the hotel.
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Catherine Mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Robert

Liked: Property conditions & facilities
Ideal for check in for flight. Thanks.
Stayed 1 night in Mar 2024
Response from Cyrus on 20 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

4/10 Poor

Joanne, Riverview

Liked: Cleanliness, staff & service
Beautiful hotel, but very noisy & smell of paint. I think renovations were in the works, which should not happen at night. Lucky if I slept 2 hours.
Stayed 1 night in Mar 2024
Response from Cyrus on 20 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and will be addressing your concern. We hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Made it easy to fly into domestic in the evening, take a bus to international for the hotel and fly out the next morning.
Stayed 1 night in Mar 2024
Response from Cyrus on 20 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Cristina, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location beyond amazing!!!!! Such an easy way to come and go. Breakfast also very good.
Stayed 1 night in Mar 2024
Response from Cyrus on 20 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

david

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is perfect when using the airport. The worries about taxis and traffic are eliminated and just a short stroll is all that is required to be on your travels or resting after a flight.The food and drinks are first class and the staff are friendly and helpful.
Stayed 1 night in Mar 2024
Response from Cyrus on 20 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Mark, Old Greenwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property rooms are excellent and location exceptional . Room service very expensive $$39AUD for a Caesar chicken salad . Outdoor dining could be better and tables needed cleaning of dirty glasssa and cigarette butts . Perhaps some tables for non smokers would be better .
Stayed 1 night in Mar 2024
Response from Cyrus on 20 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and will be addressing your concern. We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Spacious room , comfy bed, excellent shower. Very close to the International airport.
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Michael, Dolphin Heads

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Mar 2024
Response from Cyrus on 23 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us! We hope to see you again in not-too-distant future.Sincerely,Cyrus

6/10 Okay

Ronald

Travelled with family
Close to the airport. Nothing else around there.
Stayed 2 nights in Mar 2024
Response from Cyrus on 16 Mar 2024
Dear guest,Thank you for staying with us. We appreciate your feedback and hope to see you again in not-too-distant future.Sincerely,Cyrus

6/10 Okay

Otis

Travelled with family
Liked: Cleanliness, staff & service
The towels are very thin and there were only two ib the bathroom. TV options were also limited. The staff was great.
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please do not hesitate to contact me directly on your next visit. We hope to see you gain in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Ankica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to terminal 1, very convenient. Lovely clean room
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Robert, Terrigal

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very handy to the international terminal for early morning flights being a short walk to check in. Within the room firmer pillows would be good.
Stayed 1 night in Feb 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the international departure.
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are incredibly soft. Kind staff. Good location near Murrays bus. I would stay here again.
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Euvgenia, Spring Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Mar 2024
Response from Cyrus on 15 Mar 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Couldn't believe this hotel is at the airport and we didn't hear one plane in 18hours we were there.
Stayed 1 night in Mar 2024
Response from Cyrus on 10 Mar 2024
Dear Guest,Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Francis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to airport. Clean rooms but lacking good restaurant options.
Stayed 1 night in Jan 2024
Response from Cyrus on 10 Mar 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyrus on 10 Mar 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.

10/10 Excellent

LORRAINE, DUNCAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk personnel was extremely helpful!
Stayed 1 night in Jan 2024
Response from Cyrus on 10 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in not-too-distant future.Sincerely,Cyrus

6/10 Okay

NICOLE, West Des Moines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super close to the International terminal which was very helpful during our over night stay in Sydney. The front desk staff was very nice and check-in was a breeze. The room was spacious, well designed, and extremely clean. There are a couple restaurants on site and after looking over the menus, we chose the ground level bar. That wait staff was quite rude and unaccommodating. All of our food was incorrect and we felt rushed to leave even though we were there well before closing. Our stay really took a bad turn around 10 pm when the guests in the next room started fighting. Doors slamming, screaming, what sounded like glass breaking, and all sorts of carrying on. The commotion died down after 15 or 20 minutes but all night long, there were people in the hallways. I'm not sure if they were workers or guests but they talked loudly and a few times, our door handle rattled. We left for an early flight so no one was at the front desk when I handed in the room keys.
Stayed 1 night in Feb 2024
Response from Cyrus on 10 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Rest assured the management and staff will be addressing your concerns.Sincerely,Cyrus

6/10 Okay

Helen, Seattle

Stayed 1 night in Mar 2024
Response from Cyrus on 27 Mar 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tejbir, Tampa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2024
Response from Cyrus on 10 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Cyrus

6/10 Okay

Jasmina, Toronto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Cyrus on 10 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Cyrus

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Sydney international airport. Very quiet too.
Stayed 1 night in Feb 2024
Response from Cyrus on 2 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in not-too-distant future.Sincerely,Cyrus

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Cyrus on 2 Mar 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again in not-too-distant future.Sincerely,Cyrus

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you’re using the international terminal.
Stayed 1 night in Feb 2024
Response from Cyrus on 27 Feb 2024
Dear guest,Thanks for staying with us. We appreciate your feedback! We glad that you enjoy your stay with us. We hope to see you again in not-too-distant future.

8/10 Good

Agamemnon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Dec 2023
Response from Aman Rastogi on 25 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rydges Team

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport. Disappointed to see services close at 11. Otherwise a good property for airport proximity.
Stayed 1 night in Feb 2024
Response from Aman Rastogi on 25 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We will pass your feedback to our management. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rydges Team

8/10 Good

Leslie, Kirwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was everything for me. The Hotel complimentary shuttle service needs to be more efficient and reliable.
Stayed 3 nights in Feb 2024
Response from Cyrus on 25 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rydges Team

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when flying Internationally!
Stayed 1 night in Feb 2024
Response from Cyrus on 25 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cyrus

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Aman Rastogi on 25 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rydges Team

8/10 Good

Richard L.

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient walkable to international terminal. Longer than expected bus ride to domestic terminal .
Stayed 1 night in Feb 2024
Response from Cyrus on 25 Feb 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Cyrus

6/10 Okay

joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for someone flying into Sydney Airport. We arrived at 7am and checkin was not until 2pm but they were great about letting us drop off our bags so we could go and explore. The front reception staff were excellent as were the staff in the upstairs restaurant where the buffet was. The only complaint i have is that we did not realize until we were checking all drawers before we left that there was an electric kettle with teas and coffee in there. Who would have thought to look for that in a drawer !
Stayed 1 night in Feb 2024
Response from Cyrus on 25 Feb 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Cyrus

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of pushing baggage carts across the street and directly into the room offsets the small shortcomings of this property. Two towels were provided - ask for more on the way in if needed. Bottles of water are $3/ea and the bed apparently had a few miles on it b
Stayed 1 night in Feb 2024
Response from Cyrus on 17 Feb 2024
Thanks for staying with us. We appreciate your feedback! We hope to see you again in not-too-distant future.