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Reviews of Maze Backpackers

1.5 out of 5
Maze Backpackers
417 Pitt St, Haymarket, NSW

Reviews

6.6
Rating 10 - Excellent. 123 out of 812 reviews" "
Rating 8 - Good. 226 out of 812 reviews" "
Rating 6 - Okay. 250 out of 812 reviews" "
Rating 4 - Poor. 128 out of 812 reviews" "
Rating 2 - Terrible. 85 out of 812 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chrispen, Darwin

Stayed 3 nights in Mar 2024

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of staff and shop retailers in the area. Location within walking distance to light rail and close to everywhere I wanted to go. Julian a guest who took my bag up to the second floor then was interested to know my opinion on where I went. I felt completely safe walking in the street at night being on my own and female. Most guests ignored me but this I didn't mind since the desk staff were so friendly. I'd gladly stay again. This was the first holiday I had by myself so I got to go where I wanted without having to compromise to suit someone else. I was born in Sydney and loved living there, I'd move back if it wasn't so expensive to rent. Coffee cafes cheaper than Queensland.
Stayed 7 nights in Mar 2024

2/10 Terrible

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Mar 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly definitely come back
Stayed 1 night in Mar 2024

10/10 Excellent

Orchell

Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time in a backpacking hostel and I really enjoyed it. It's just a short walk from Museum Station around 7 minutes, the place is really clean and tidy they have a billiards table tv room with a movie night on Thursdays with free pop corn and chocolates, I went during Mardi Gras and there was free glitter and makeup to get ready for the street parade, I was really impressed, I chose a single room the only negative is the mattress is a bit uncomfortable but not too bad I ended up putting the bed quilt on top as I could feel the springs in the mattress I'd definitely go here again when traveling to Sydney again Jeff
Stayed 4 nights in Feb 2024

10/10 Excellent

Adam

Travelled with group
Liked: Amenities
It's properly was very clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. The perfect base for Sydney advemtures
Stayed 7 nights in Feb 2024

10/10 Excellent

Jingyi

Stayed 3 nights in Feb 2024

6/10 Okay

Isabella

Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately it wasnt quiet as acter 10pm, there as noise going on till 2am.

6/10 Okay

Kane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awful hot box rooms with the most useless fan to blow the hot air around the room rather than help with cooling
Stayed 2 nights in Jan 2024

2/10 Terrible

Prakash

Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

GIOVANNI

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like every thing
Stayed 2 nights in Dec 2023

8/10 Good

Calvin

Liked: Staff & service
Staff were fantastic, close to where i needed to go, my room was ok, decent for my first stay at backpapers.
Stayed 7 nights in Dec 2023

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Location= excellent Everything else= horrific
Stayed 2 nights in Dec 2023

8/10 Good

tiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the events put on at the hostel by staff were great. The location was awesome as it was very central so walking everywhere was convenient. With it being located on a busy street, the rooms facing the street are extremely noisy, but the rooms off the Main Street were fine noise wise. My only issue was that the room I was in did not have a wifi signal in the room so I had to stay in common areas to use the wifi or use my cellular data.
Stayed 3 nights in Dec 2023

6/10 Okay

Richard

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from MAZE on 28 Nov 2023
Hi,Thank you for your feedback we appreciate your review.We hope to see you again in the future.Thank youTeam Maze

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value close to the city center
Great value option for a single room close to the city. Bathrooms were not the cleanest, but there was always a shower/stall available. Front desk staff were super friendly/helpful. Otherwise, feels like a standard hostel -- fun activities/plenty of people looking to make friends. I did appreciated that it was not loud.
Stayed 8 nights in Sep 2023
Response from MAZE on 28 Nov 2023
Hi,Thank you for your feedback we appreciate your review and are glad you enjoyed your stay at Maze.We hope to see you again in the future.Thank youTeam Maze

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 1 short block from George St trams up& down city. Very clean bathroom and kitchen. Im a grandmother, had a small single room that was basic but clean. Don't expect the Ritz because it is a backpackers, but cheap prices give very good value for central Sydney. Friendly reception.
Stayed 4 nights in Oct 2023
Response from MAZE on 28 Nov 2023
Hi,Thank you for your feedback we appreciate your review and are glad you enjoyed your stay at Maze.We hope to see you again in the future.Thank youTeam Maze

8/10 Good

Prue

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from MAZE on 28 Nov 2023
Hi,Thank you for your feedback we appreciate your review :)We hope to see you again in the future.Thank youTeam Maze

10/10 Excellent

Xiaoyan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for me
Stayed 1 night in Oct 2023
Response from MAZE on 28 Nov 2023
Hi,Thank you for your feedback we appreciate your review :)We hope to see you again in the future.Thank youTeam Maze

8/10 Good

Jesper

Liked: Cleanliness, staff & service
Fine stay
Fine hostel. The beds were not too comfortable. They lack storage space in the kitchen and refrigerators. But great events, well equipped kitchen and friendly people
Stayed 5 nights in Oct 2023
Response from MAZE on 28 Nov 2023
Hi,Thank you for your feedback we appreciate your review :)We hope to see you again in the future.Thank youTeam Maze

2/10 Terrible

Bridget

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Insanely dirty, looked worse than a jail cell. Why can’t you eat in the room you paid for? No airport shuttle even though it appears that way when you book. Shared bathroom even though that wasn’t communicated when I booked…I left and stayed somewhere else.
Stayed 3 nights in Sep 2023

4/10 Poor

Michael

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Thank you for the stay! Your staff was courteous and helpful! This was my first time in a hostel, my rating is more to do with the hostel experience than with your excellent service. I basically didn’t like how loud the outside premises were, the bunk bed my friend and I slept in were ricketty and made tons of noise. Still, for only requiring a bed for a few hours, it wasn’t bad.
Stayed 1 night in Aug 2023
Response from TEAM MAZE on 15 Sept 2023
Hi Michael,Thank you for your review. We are glad to hear the team looked after you during your stay at Maze :) We will pass all feedback about the facilities onto the relevant manager for further inspection.We hope to see you again in the future.Thank youTeam Maze

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from TEAM MAZE on 21 Jul 2023
Hi Robert,Thank you for your A-MAZE-ING review score.We hope to see you again in the near future.Thank you

10/10 Excellent

Bravo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from MAZE on 19 Jul 2023
Hi Bravo,Thank you for your A-MAZE-ING review score.We hope to see you again in the near future.Thank youTeam Maze

10/10 Excellent

HK

Stayed 1 night in Jun 2023
Response from TEAM MAZE on 12 Jul 2023
Hi HK,Thank you for your review.We hope to see you again in the near future.Thank you

8/10 Good

Hoi Ting

Stayed 1 night in Jun 2023
Response from MAZE on 14 Jun 2023
Hi Hoi Ting,Thank you for your review score.We wish you all the best on your future travels.Team Maze

10/10 Excellent

Bona

Stayed 5 nights in Jun 2023
Response from Maze on 5 Jul 2023
Hi Bona,Thank you for your review score.We hope to see you again in the near future.Team Maze

4/10 Poor

aster

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
so noisy n toilet is too far
Stayed 2 nights in Jun 2023
Response from MAZE on 12 Jun 2023
Hi Aster,Thank you for your feedback.We have a strict quiet curfew at 11pm and security on to monitor and enforce this policy. We wish you all the best on your future travels.Thank youTeam Maze

10/10 Excellent

bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
My single room was quiet and comfortable
Stayed 1 night in Jun 2023
Response from MAZE on 12 Jun 2023
Hi Bernadette,Thank you for leaving us a great review score.We hope to see you again in the future.Thank youTeam Maze

4/10 Poor

HK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 1 night in May 2023
Response from MAZE on 30 May 2023
Hi HK, Thank you for your feedback.Team Maze

10/10 Excellent

Jessy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down fall no oven, no sandwich press so everything has to be cooked in a pan. Other then that there are lots of stairs and lots of walking back and forth around the floors so take in to consideration if you have heavy luggage or bad knees. great staff, pretty clean
Stayed 3 nights in May 2023
Response from MAZE on 30 May 2023
Hi Jessy,Thank you for your review. We will pass on your feedback to management.We wish you all the best on your future travels and hope to see you at Maze again in the future.Thank youTeam Maze

10/10 Excellent

Stephen

Stayed 1 night in May 2023
Response from MAZE on 30 May 2023
Hi Stephen,Thank you for your a-MAZE-ing review score, we hope to accommodate you again soon.Thank youTeam Maze

6/10 Okay

Samith

Disliked: Property conditions & facilities
Stayed 2 nights in May 2023
Response from MAZE on 30 May 2023
Hi Samith,Thank you for your review, we appreciate all feedback given.Thank youTeam Maze

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin staff were welcoming and helpful.
Stayed 2 nights in May 2023
Response from Team Maze on 18 May 2023
Hi Karen,Thank you for your feedback, we wish you all the best on your future travels.Team Maze :)

6/10 Okay

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
It all ok
Stayed 5 nights in Apr 2023
Response from Team Maze on 18 May 2023
Hi Karen,Thank you for your feedback, we wish you all the best on your future travels.Team Maze :)

10/10 Excellent

Kiera

Liked: Cleanliness, staff & service, property conditions & facilities
Great hostel! Staff are friendly and welcoming. Rooms are cleaned daily and public areas are cleaned multiple times a day. Perfect location, with everything you need close by. Fun events almost everyday to keep you entertained make friends! Highly recommend if you are new to Sydney, doing a WHV, and are trying to find your feet.
Response from Team Maze on 18 May 2023
Hi Kiera,Thank you for your feedback, we wish you all the best on your future travels.Team Maze :)

6/10 Okay

Nicholas

Liked: Cleanliness
It's in the middle of the city. A single for $150 (2 nights) is quite good value. I was on the top floor. No lifts. For someone awaiting a foot reconstruction, this was a problem. Toilets showers could have been marked better and were a fair way from the room. It's called Maze for a reason and feels like it walking around. Maybe more signage could improve things.
Stayed 2 nights in Mar 2023
Response from Team Maze on 18 May 2023
Hi Nicholas,Thank you for your feedback, we wish you all the best on your future travels. We will pass your recommendation for more signage onto management.Team Maze :)

6/10 Okay

Wannarin

Disliked: Amenities, property conditions & facilities
Never go back again
Stayed 1 night in Mar 2023

10/10 Excellent

DARREL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in Mar 2023

6/10 Okay

Ryan

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Backpackers is located close to public transport, lots of food and entertainment options within walking distance. Rooms quite affordable and 11pm noise curfew allows for a good nights rest. Beds arn't the most comfortable but you good for the price range.
Stayed 2 nights in Feb 2023

2/10 Terrible

tom

Business traveller
Disliked: Staff & service, amenities
terrible service
Stayed 4 nights in Feb 2023

2/10 Terrible

Sunny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again
We stayed here for four nights in early December. Got a private room with a bunk bed. The hostel is surprisingly large, which brings some plusses and some minuses. The room was typically small, but the beds were ok and the sheets were clean. There was a table for your things, and one chair. There was no AC, we left the window open and slept fine but it is probably worse as it gets hotter outside. There was a good fan in the room attached to the wall, but assuming all the rooms are set up the same, the fan blows on the person in the top bunk and not at all on the person on the bottom. The kitchen is possibly the largest I've ever seen in a hostel. Lots of pans/dishes to use, there must have been 8 stations with burners and I think three microwaves, plus places to store food, and people were reasonably good at cleaning up after themselves. The shared bathroom was ok (I can only speak to the men's room). There were a couple of toilets and five showers. There was very little room to move around so if someone was at a sink it was awkward getting by. Importantly though, the water was always hot and pressure was good. But given the size of the hostel, there were always others in there with you. Biggest gripe was the wifi. It was good when it worked, but it would disconnect frequently, like every few minutes. It did better on our phones, but the laptops really struggled, even if we were just doing light browsing. Overall it was a good hostel. The second floor is quieter.
Stayed 4 nights in Nov 2022

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

anela

Stayed 1 night in Aug 2022