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Reviews of Hotel Flower Garden

3 out of 5
Hotel Flower Garden
No.14, Wella Dewalaya Road - Unawatuna, Unawatuna

Reviews

8.4

Very good

Rating 10 - Excellent. 22 out of 54 reviews" "
Rating 8 - Good. 25 out of 54 reviews" "
Rating 6 - Okay. 2 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 2 out of 54 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

brian

Stayed 2 nights in Nov 2022

8/10 Good

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness
We stayed for 5 nights. Generally the stay was good but the hotel was a let down a little by the cleanliness of the rooms and that it felt a little tired. Service was good and any issues we had (noisy room and broken bathroom door) were sorted quickly enough. Wifi only worked close to the common areas in the hotel, our rooms were too far away.
Stayed 5 nights in Feb 2019
Response from Reservation Division on 21 Mar 2019
That's true . wifi only the Comman area due to the clients request

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked the luxury penthouse suit only to discover it was across from the main hotel and up 2 sets of spiral staircases. The room was small and dark the bathroom has a terrible smell with the bath leaking everywhere due it having a crack. Asked for our money back after 1 night as we were due to stay 6 after standing my ground the gave a some of our money back .
Stayed 6 nights in Feb 2019
Response from reservation Division on 6 Mar 2019
Penthouse Room is not dark . any one can go & see our pictures .

8/10 Good

steve, London

Liked: Cleanliness, staff & service, property conditions & facilities
The property is average but a crowded place with 2 swimming pools and littl garden. The room we booked, Super Deluxe Cabana, was a larger room the nect level down seemed better value. The WiFi is only avaalable around the pool and lobby area which was a bit incovenient. When we arrived the re was a broken chair in the room only one glass, none in the bathroom no spoon for tea/coffee making aircon ws note really big enough for the space. Most of this was rectified but needed the manager, who was not a very friendly sole and evasive, to intervene.
Stayed 4 nights in Feb 2019
Response from Reservation Diision on 13 Mar 2019
Thank you for your stay

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Good stay in Unawatuna
A 3* hotel that is comfortable and 10 min by walk from the beach. Nice restaurants in the area and good breakfast.
Stayed 2 nights in Feb 2019
Response from Shan on 22 Feb 2019
Thanks

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Good location within close distance to bars and restaurants. Hotel has lovely public areas - gardens are beautiful, 2 lovely pools with sun loungers and umbrellas, dining and bar area clean and welcoming. All staff were very pleasant and professional. Good choice of breakfast items and all very tasty. We only eat dinner one evening at the hotel but food was plentiful and well presented and good quality. We were early for check-in and were given a welcome drink and cold towel and the staff worked quickly to getting us in quickly, and we were given a free upgrade of room. There were only 2 downsides - the jacuzzi bath (with overhead shower) was cracked so you had to be careful were you stood when having a shower, and a couple of the room chairs were broken . Very small items and these didn't spoil the overall experience. Overall, it's a lovely hotel and very good value for money.
Stayed 5 nights in Nov 2018
Response from Shan on 4 Feb 2019
Thank you very Mush and See you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel it’s in the center of everything. Beach is also close to the hotel . The breakfast was too good . Had a wonderful time and will definitely stay again if we visit again
Stayed 2 nights in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay & Helpful Staff
Beautiful gardens lovely food and good selection at breakfast. 2 stunning pools and very nice clean rooms. Very spacious and nice porch to relax in. Good WiFi and quiet hotel with very friendly staff
Stayed 3 nights in Sep 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
Good hotel in a great location
First impression when we got to our room was not so good as we were in the main older building. We were upgraded to a super deluxe room which was huge with a kitchen and lounge area but it was very dark so at first we though not so good (quantity over quality). But, after all curtains and nets were opened and lights put on we realised how lucky we were. Our own massive private balcony overlooking one of the pools was great. Nice to be able to sit in the lounge part when the heat on the balcony proved too much. Two nice pools, nice relaxed atmosphere. Great breakfast, best out of the 7 other hotels we used throughout our tour of Sri Lanka by a good measure. Location is very good with lots of little and great restaurants on your doorstep. Short walk to the beach and nice bars etc there. Overall very happy and would return is ever back in the area.
Stayed 5 nights in Jan 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Flower Garden
Lovely place to stay, 2 pools and really friendly helpful staff. Pleasant walk to beach with little tourist shops & restaurants along the way. Tuk Tuk from railway station is 500r...no more!
Stayed 2 nights in Oct 2017
Thanks for your Review. Hotel Reservation Division

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Disappointing hotel
This hotel was the biggest disappointment of our trip. The rooms were fine but a little dirty and the bathroom needed a really good scrub. The location was fine, facilities were fine but the pool was really cloudy/dirty on our 3rd day there and after telling staff twice they did nothing. There didn't seem to be a manager at this hotel and the staff are what really let it down...if this hotel was properly run it could have been great. The staff here just really don't seem to care about their guests at all.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Friendly and comfortable
Close to beach area. Very hospitable. Friendly staff. Would come here again.

10/10 Excellent

Lorraine, Crasville , Normandy, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
A lovely hotel set in beautiful gardens . We had a lovely room with a large balcony overlooking the beautiful swimming pool. We enjoyed 2 excellent fresh fish dinners and delicious breakfasts. We look forward to coming back here one day and will definitely be recommending this hotel to our friends

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel Great staff and atmosphere Overall super value for money and highly recommended

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, near shops and beach,
We enjoyed our stay here, airport shuttle was cheaper than anywhere else. Nice garden and pools. Staff are friendly.

8/10 Good

liz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We really enjoyed our stay in this hotel. It is a little bit of a walk to the beach but wasn't, a problem for us. Lovely pool and we are in the hotel one night which had a good selection of steak options which was a great change from the norm and was very tasty. Also nice friendly service from staff

8/10 Good

Maree, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two great pools
Hotel is set about 5 min walk from the beach and is nice and quiet away from all those beeping horns. 2 great pools to pick from in a garden setting. Rooms are bungalow style and could do with some slight maintenance. We only stayed one night and would have been happy to stay longer but they were booked out for 2 weeks over New Years.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice, comfortable stay
Good rooms with comfortable stay. Had few ants and a large Spider in room. The hotel is not at the beach and is 10 mins walk away, which was a disappointment. Overall it was good stay with value for money

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt boende med bra service
Mysigt och trevligt boende med fina pooler. Trevliga rum med skön säng. Väkdigt bra service av personalen. God frukost.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with 2 pools. Breakfast was very good.
Stayed 1 night in Feb 2020

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place to stay!
Flower Garden trully was stunning place. Hotel staff was really friendly and kind, breakfast was super large-scale, pools were fine and cleaning worked well. Whole are had many different wifi so it worked really well.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Obwohl fast keine Gäste im Objekt waren auf Grund falscher Warnung des Amtes bemühen sich das Personal. Ich finde die Situation in ganz Sri Lanka ist in keiner Weise als bedroht anzusehen.
Stayed 3 nights in Jun 2019
Response from Reservation Division on 18 Jul 2019
Sri Lanka Situation ist beendet und alles normal Shan

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Leaking roof and cockroaches
We decided to have a nicer hotel for our last days in Sri Lanka. First night they put us in rooms which were a complete disaster! We couldn't sleep all night because the roof was leaking water. Water was dripping on us and all our clothes and bags got wet as well. Then in the middle of the night when we turned the lights on there were COCKROACHES in our bed!! That was just sick and this night was the worst accommodation experience that we have had in our lives!! Second night we got upgraded to a suite because we refused to stay in that room any longer. Althought it took us almost 5 hours to wait for the hotel manager and new room so our last day in Sri Lanka was ruined by waiting the hotel manager with our stuff in the lobby and no sleep before the last day.
Stayed 2 nights in Mar 2019
Response from Reservation Division on 13 Mar 2019
We had given the upgrade Room with FOC

10/10 Excellent

Esa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rauhallinen perhehotelli
Hotelli on rauhallisen sivukadulle varrella, hieman kaukana rannasta. Ympärillä on paljon rehevää kasvillisuutta, oravia, liskoja lintuja... Huoneemme oli mukava moskiittoverkkoineen ja siivoojamme teki todella hyvää työtä. Palvelu oli nopeaa ja joustavaa. Buffetaamiainen oli monipuolinen, söimme muutaman kerran päivällistä ravintolassa ja illalla palvelu oli hieman hidas, mutta ruoka hyvää. Lähistöltä löytyy kaikki tarvittava, mutta kapea katu, jonka varrella palvelut ovat, on vilkkaasti liikennöity, jopa hieman vaarallinen. Hotellia voi suositella lämpimästi. Rantaan kannattaa mennä tuk-tulilla, joitain paljon ja helposti saatavissa. Wi-Fi oli hieman hidas meidän huoneessamme.
Stayed 4 nights in Feb 2019
Response from Reservation Division on 11 Mar 2019
Thanks

8/10 Good

Marianne

Liked: Cleanliness, staff & service, room comfort
Hyggeligt familiehotel, fantastiske pools
Dejlig roligt hotel tæt på både forretninger og stranden. Til trods for en del trafik op ad dagen kunne det ikke høres fra hotellet. Værelset var rigtig stort, dejligt med et skrivebord og køleskab (dette var dog ikke gjort rent for nyligt). Badeværelset ligeledes stort, men man skulle stå op i boblebadet for at bruse sig. Dette medførte en del vand, der løb under karret og ud over gulvet, så man skulle ligge håndklæder dels for at holde fødderne tørre, men også for ikke at falde på det våde gulv. Stor balkon de stole og lille bord. God plads til at hænge håndklæder og badetøjet til tørre. Hotellet har to fantastiske pools, som vi brugte rigtig meget. Den ende pool var lavt i den ene ende, som er godt, hvis man har mindre børn med. Gode liggestole med parasoller rundt om begge pools, flot beplantning rundt omkring. Morgenmaden var mangeartet og i rigelige mængder. Rigtig velsmagende kaffe, dejlig kolde juice, frugt m.m. Tjenerne meget opmærksomme og yderst venlige. Hjælpsom receptionspersonale. God lobby med behagelige sofaer, desværre kun fri wi-fi i lobbyen som virkede rimeligt. Rart hotel hvor der var plads til alle. Dele af hotellet kunne godt trænge til en opfriskning, samt udskiftning af bl.a. myggenettet over sengene. Dels var der huller i, men kunne også have trængt til en grundig vask. En del af håndklæderne var lidt for forvaskede efter min smag. A/C larmede en del.Den daglige roomservice var fin. De gjorde værelset og sengene helt fint i orden.
Stayed 7 nights in Feb 2019
Response from Reservation Division on 15 Mar 2019
Thank you for your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Shan on 18 Apr 2019
Thank for stay with us

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Kivat uima-allas alueet ja puutarha.Hyvä aamiainen ja illallisella hyvä ja edullinen ruoka. Illallisen hintaan sisältyi alku- ja jälkiruoka. Erittäin hyvä viinilista. Infossa makoili pahalle haiseva koira, joka oli hotelli väen hoidossa. Huoneessa oli kerran torakka ja parvekkeella muurahaisia ym. Kylkyhuoneen kaadot väärät, joten vesi jäi seisomaan altaaseen ja vedenpaineet heikot. Meidän majoitus oli perimmäisen talon 2. kerroksessa. Varmaan mukavampi huone olisi ollut oma bungalow tyyppinen huone omalla terassilla. Mutta kaiken kaikkiaan mukava hotelli ja ystävällinen henkilökunta.
Stayed 6 nights in Feb 2019
Response from Reservation Division on 1 Apr 2019
Thanks for you Stay

8/10 Good

Verified traveller

Liked: Staff & service
I stayed one night there. Room was not the cleanest one but okay. Wifi does not work in the rooms, only in the lobby and (sometimes) at the pool area. Breakfast was clearly better than average in Sri Lanka. Staff was really nice and I got free late check-out until 6PM. Location is decent and many nice restaurants are close by and the beach is not far away either. They close one of the two entrances at 11PM and it was difficult to find the other one. Perhaps they should tell that during check-in.
Stayed 1 night in Feb 2019
Response from Reservation Division on 22 Feb 2019
Our WiFi system can use only public area and thank you for your staying

8/10 Good

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Mycket nöjda!
Tillbringade 5 nätter på Flower Garden. De första två nätterna i en bungalow där badrummet sett sina bästa dagar, vatten läckte ut från wc, möss åt på vår tandkrämstub och en stor spricka i jacuzzin. De försökte fixa det men utan att lyckats, vi blev flyttade till ett liknande rum och hade en fortsatt bra tid på hotellet. Efter förhandlingar blev kompensationen en middag med vinflaska på hotellet. Restaurangen levererade kött högt över förväntan och middagen blev mycket lyckad! Stället ligger tyst bortom myllret och få störande ljud på natt eller morgon. 8-10min promenad till stranden. Glöm inte bort att besöka djungel beach som är mycket lugnare än stora stranden.
Stayed 5 nights in Jan 2019
Response from Shan on 4 Feb 2019
Thanks

8/10 Good

lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel ok area. Very good breakfast and nice staff
Stayed 3 nights in Dec 2018
Response from Shan on 4 Feb 2019
Thank you very Mush and See you again

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018
Response from Shan on 4 Feb 2019
Thank you very Mush and See you again

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooie bungalows in een prachtige tuin
Mooie en nette bungalows gelegen in een prachtige tuin met 2 zwembaden op wandelafstand van het strand. Heerlijk ontbijt en lekkere keuken tegen een schappelijke prijs. Heel vriendelijk personeel.

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TRES BIEN
Stayed 2 nights in Jan 2018

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien
hotel sympa pas très loin de la plage et pas bruyant
Stayed 2 nights in Jan 2018

10/10 Excellent

Irek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом хороший отель, чистый, ухоженный, все утопает в зелени, вкусные ужины. Из минусов -нуждается в косметическом ремонте
Stayed 9 nights in Jan 2018

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantika v plné parádě!
Velmi příjemné prostředí, ochotný personál, skvělé služby.
Stayed 7 nights in Jan 2018

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Dåligt wifi
Firade nyår på Flower Garden. De bjöd på fantastisk buffé och tillhörande traditionell dans. Kvällen avslutades med ett nyårsfyverkeri som vi sent kommer glömma. Vi försökte få tips om bra restauranger men upplevde inget större engagemang i denna fråga. Hotellets wifi var det sämta av alla hotell vi stannade på. Barnen var mycket missnöjda.
Stayed 2 nights in Dec 2017

10/10 Excellent

Rikke Røske, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig oase lidt væk fra støj fra gaden og strande
Vi boede 5 dage med vores piger på 10 og 12. Vi havde et stort familieværelse med to kæmpestore dobbeltsenge og et stort badeværelse med spa. Det er et dejligt hotel med god mad. Vi havde halvpension og der var både pizza til børnene og gode curry retter. Vi var der juleaften og der var en stor buffet og underholdning med Kandy trommer og dans. Gode pools og meget serviceminded personale. Alle var søde og hjælpsomme. Det er 10 min gang fra stranden. En tuk tuk koster 8 kr. For os var det utrolig dejligt at trække os tilbage til hotellets have og pools efter en lang dag i solen. Hotellerne og barerne på stranden spiller tit høj musik til sent, så for os på familieferie var Flower Garden helt perfekt.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
moyen
Hotel moyen dans une ville moyenne. bon petit dej par contre. Chambres et literie mauvaise

8/10 Good

Riina, Helsinki

Liked: Staff & service, property conditions & facilities, room comfort
Siisti hotelli, ystävällinen henkilökunta
Siisti hotelli lyhyen matkan päässä rannasta. Huoneeseen ei kuulunut häiritsevää melua ulkoa. Hotellin toinen uima-allas oli likainen, mutta koska meri oli lähellä, emme sitä olisi käyttäneetkään. Hotellin sisäpihalla oli iltaisin kohtalaisesti moskiittoja. Henkilökunta hymyili jatkuvasti ja auttoi mielellään. Huone oli mukava ja ilmastointi pelasi hyvin. Henkilökunta siivosi huoneen päivittäin. Aamupala koostui tuoreista hedelmistä, kahvista, mehusta, paahtoleivästä ja vapaavalintaisesta kananmuna/pannukakkuruoasta. Pidimme aamupalaa oikein hyvänä. Muu ruoka oli keskinkertaista. Mikäli varaa hotellin kautta retkiä eri kohteisiin, kuten luonnopuistoon, kannattaa sanoa tiukasti, haluaako matkalla nähdä muita nähtävyyksiä. Nämä nähtävyydet ovat usein maksullisia ja järjestäjä yrittää väkisin viedä turisteja niihin.

8/10 Good

sylvie et Guy, Paris

Liked: Staff & service
HOTEL accueillant, et agréable, et calme en plus très bien placé à 200/300m de la plage. Je pense que c'est le plus agréable de Unawatuna, les chambres DELUXE, sont bien, mais quand on voit les CABANAS qui sont charmants très agréables et de bon confort on regette d'avoir réservé la chambre... nous avons prolongé notre séjour (réservé pour 3 nuits) de 4 nuits en CABANAS.... super! LA CUISINE EST DELICIEUSE inutile d'aller sur la plage manger du poisson grillé, on peut en 'avoir sur place et très bien présenté pour moins cher que sur la plage, de plus une salade en entrée et un dessert sont souvent offert. restaurant parfait.

10/10 Excellent

Tine Bak, Aarhus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Helt vild godt hotel med god service. Fine værelser, renligt og lækker svømmepøl.

8/10 Good

Lise, Corse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle piscine et bons repas
De notre séjour à Flower Garden on retient une excellente restauration et deux belles piscines. La vue de notre chambre sur le jardin et la piscine était magnifique.

8/10 Good

MO, beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错的酒店，值得入住
总体来说酒店很不错，尤其餐厅，早午晚餐都很好吃，这在斯里兰卡很难得。房间什么的都不错，就是热水供应的不太好，隔音不好，晚上隔壁房间的声音听的很清楚，别的都不错。