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Reviews of The Ilfracombe House Hotel - near Cliffs Pavilion

4 out of 5
The Ilfracombe House Hotel - near Cliffs Pavilion
9-13 Wilson Road, Southend-on-Sea, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 215 out of 368 reviews" "
Rating 8 - Good. 119 out of 368 reviews" "
Rating 6 - Okay. 24 out of 368 reviews" "
Rating 4 - Poor. 7 out of 368 reviews" "
Rating 2 - Terrible. 3 out of 368 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed in (3) seemed brand new. It was large with a comfortable bed and excellent walk in shower. We also discovered that they did evening meals, which were good value for money, tasty and filling. The male staff we met were very efficient without being over friendly, whilst our breakfast server, female, was both.
Stayed 1 night in Apr 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the hotel. The staff are very friendly and service is 10/10 as nothing was too much trouble. We loved the spacious family apartment which more than suited a small family. We really enjoyed the choice at breakfast and the standard of food. It was definitely value for money to stay here and i expect we will return. The parking was also free and safe.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and really convenient to get to town centre and seaside parade. Staff friendly and made our stay very comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
A very good all round experience, very clean and tidy albeit a little outdated but close to seafront and easy walking distance from the station and the town centre. Attentive staff and good for cooked breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Looked after well by very friendly manager, good food, great breakfast & large room with very comfy bed ensuring a good sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

dee

Travelled with family
Liked: Cleanliness, staff & service, amenities
Please read my review till the end. I want to leave as honest review as I can. On arrival I thought the property was a bit dated. But - please don't be put off by it. We had the most comfortable 2 night stay. The staff could not do enough for us. The apartment we stayed is a little different to whar we are used to - it took us back to 1970s sea side holiday. And gosh did we love it. We were so comfortable, the flat though perhaps in a bit of disrepair (sorry guys I'm just being honest) had so much character, was so warm, so quiet, the location was just perfect with 10 mins walk to adventure land and some stunning views on the way. Easy enough parking on the street with permit from the hotel. We booked with breakfast but we slept so well we missed it both days ! We will definitely would love to come back when visiting again. ☺️
Stayed 2 nights in Mar 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely good value. A friendly and efficient team. A pleasent plase to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Darren Paul

Stayed 1 night in Dec 2023

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely room for a 1 night stay the staff are very friendly and can’t do enough for you. There is a small amount of car parking at the rear on first come basis. The room had tea and coffee making facilities and a lovely walk on shower. The hotel has a small restaurant with very nice home cooked food and I had a very nice full English breakfast in the morning. The hotel is a short 10 min walk to the local theatre in one direction and a 15 min walk in the other direction to the pier and funfair etc. All in all a very nice stay over in a comfortable room and I would have no hesitation in staying here again if I am in the area
Stayed 1 night in Nov 2023

10/10 Excellent

Oswald, Luton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best older property we've stayed in on any English coast. Didn't realise there was a bar and restaurant until we got there so missed out on that in the evening but breakfast was great! Amenities in the room were super. Iron, hairdryer, fridge, tea/coffee, fluffy towels, most importantly clean and a comfy bed. There is even a small car park, which we haven't always found in smaller hotels, so nightmare seaside parking wasn't even an issue. Will be staying here again (and the wife agrees).
Stayed 1 night in Nov 2023

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
illfricombe hotel Southend
My sister and I totally enjoyed our Saturday night stay,room comfortable and right near cliff pavilion which we went to see show .Breakfast was 5star and really enjoyed and staff was lovely,we would definitely go there again 👏👏
Stayed 1 night in Nov 2023

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Liked: Amenities
Couldn’t fault this property, spotlessly clean, well positioned for the Cliffs Pavilion. The staff were excellent, very welcoming and flexible, providing a meal outside of dining hours to meet our needs. Would definitely visit again if in the area.
Stayed 1 night in Oct 2023

8/10 Good

ALFRED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel good value,and the hotel is in a road 100yds to the road above the sea front which has a long stretch of green area which has loverly sea views and plenty seating areas, may not be suitible for some disabed people as nearest lift to sea front is about 15 min walk.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable with spacious room and bathroom and friendly staff.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and welcoming. The bed was very comfortable. Staff were friendly and helpful. The breakfast was outstanding and dinner equally delicious. A little gem, we will be returning
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

J

Business traveller
Stayed 4 nights in Jul 2023

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very friendly and very accommodating and we were so close to everything. All within a 10 min walk. Breakfast was lovely at the hotel.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again
Was great trip staff really friendly, room was clean will go again, recommend to anyone, location really good too
Stayed 4 nights in Jul 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel
This was our first time at this hotel and we opted for an apartment. Very clean, comfortable and spacious. The extra room really made things ideal for a family. There was a cooker, microwave, fridge freezer and washing machine. Plus a tv in 3 rooms. There was a family next door with young kids and we did not hear any noise. The breakfast was traditional and filling and we had a dinner on the Saturday evening. Certainly will be returning.
Stayed 2 nights in Jul 2023

10/10 Excellent

Laura

Stayed 2 nights in Jun 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Nigel

Stayed 1 night in Jun 2023

4/10 Poor

Hugh

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor
Poor condition. Dated. Wallpaper peeling etc. Didnt feel clean
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
We had nothing at all to complain about. Staff very friendly and helpful.
Stayed 2 nights in Apr 2023

10/10 Excellent

matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the friedly greeting we’ve had, couldn’t do enough for us. Breakfast was amazing & again couldn’t do enough for us
Stayed 1 night in Apr 2023

10/10 Excellent

Georgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very generous breakfast, clean and fresh rooms, I’ll be back again
Stayed 4 nights in Apr 2023

8/10 Good

Darren Paul

Stayed 1 night in Mar 2023

10/10 Excellent

Terry

Stayed 1 night in Mar 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely room Super friendly staff Excellent breakfast
Stayed 1 night in Dec 2022

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely

10/10 Excellent

Maureen

Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Convenient for the Cliffs theatre

10/10 Excellent

Juli

Stayed 1 night in Nov 2022

10/10 Excellent

Jacqui

Stayed 1 night in Nov 2022

10/10 Excellent

Mrs Helen A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable bed. Nice bathroom. Friendly hosts. Great location.
Stayed 2 nights in Nov 2022

10/10 Excellent

Roberta

Stayed 1 night in Nov 2022

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very clean hotel
the hotel was clean, the staff were amazing, so helpful. the rooms were clean and comfortable
Stayed 1 night in Oct 2022

10/10 Excellent

Annette

Stayed 1 night in Oct 2022

10/10 Excellent

Raymond

Stayed 1 night in Oct 2022

8/10 Good

ihala

Stayed 2 nights in Oct 2022

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, friendly family-run B&B. Highly recommended. Catherine
Stayed 1 night in Sep 2022