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Reviews of Super 8 by Wyndham Sitka

2.5 out of 5
Super 8 by Wyndham Sitka
404 Sawmill Creek Rd, Sitka, AK

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 253 reviews" "
Rating 8 - Good. 124 out of 253 reviews" "
Rating 6 - Okay. 55 out of 253 reviews" "
Rating 4 - Poor. 5 out of 253 reviews" "
Rating 2 - Terrible. 3 out of 253 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Randy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They were in ownership transition and May be better now. Reception person was awful
Stayed 1 night in Aug 2022

10/10 Excellent

John

Stayed 1 night in Jun 2022

6/10 Okay

William F

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
This Super8 is now a Wyndham property but it certainly doesn't look like one. While the room was clean and the beds comfortable, it's still the type of roadside motel where you'd expect to stay for half the cost. The lobby is ghastly, and the clerk on duty was sloppily dressed and didn't even stand up to greet us - or greet us at all other than to say "name?" And don't tell us to expect less in Alaska. I would avoid this unless the fove or six better places are full.
Stayed 1 night in Sep 2021

10/10 Excellent

Bill, Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I was allowed an early check-in, which was fantastic in that I was in pain and needed a place to rest. The only down side was that I had some questions for the desk clerk and she was never at the front. I checked back 4 times within a foot hour stretch and no one was ever there.
Stayed 1 night in Sep 2021

6/10 Okay

bara

Stayed 4 nights in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Fine.
Stayed 1 night in Aug 2021

8/10 Good

william

Liked: Cleanliness, staff & service, amenities
The mural above the bed was so beautiful and calming. I appreciated the flowers in front of the property. Everything in the room was extremely clean and well arranged for a stay.
Stayed 1 night in Aug 2021

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

8/10 Good

Jeannine

Travelled with group
Liked: Property conditions & facilities
The Super 8 was clean and in a convenient location.
Stayed 7 nights in Aug 2021

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed after arriving at 11:00 pm. Beds were great.
Stayed 1 night in Aug 2021

8/10 Good

DENNIS Eugene

Travelled with family
Liked: Cleanliness
Nicely located near downtown. Easy walking distance to Totem park, downtown, Castle Hill. Rooms/facilities were clean but old. Understaffed at the time we were there. WIFI is weak, minimal but adequate. TV is limited basic cable. Then again, your not in Sitka to watch TV! Price wise, listed price was $172 a night. I'm not sure how that ranks with other options. But I will probably look elsewhere next time.
Stayed 4 nights in Aug 2021

8/10 Good

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great location.
Old, but clean and comfortable. Decent continental breakfast. Great location to walk to anything in Sitka. No elevator.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Price was right, bed was good, maid service was non-existent due to Covid but we couldn't even get our garbage picked up. No offers of fresh towels, continental breakfast was kind of a joke - peanut butter was their idea of a protein and they usually ran out of food before the service was over.
Stayed 7 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Surprise! Room 209 had not been cleaned . We got a key to a messy bed and no towels etc. had to wait in “lobby” about 45 minutes for the crew to clean it. Surprise! No cleaning on the weekend, got-your-own-towels day. Surprise! Breakfast is 6-9, but at 8:50 the area had been cleaned up, and the front desk person had to bring back some food for us, while we waited. On the second day, they had run out of cream cheese (which came in a family-style container, which is not hygienic anyway).
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

6/10 Okay

Aldo Jahir

Business traveller
Stayed 4 nights in Aug 2020

6/10 Okay

Jeremy

Travelled with group
Fishing trip
My friends and i made a fishing trip to Sitka and stayed at the Super 8. It worked very well for what we needed, was clean and comfortable.
Stayed 4 nights in Aug 2020

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
sitka super 8
decent stay they had a freezer for me to use which was great to keep my fish in.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location and ease of getting in and out. Good for over night stay.
Stayed 1 night in Aug 2020

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from LIz on 9 Mar 2020
Hi Ashley, Thank you for taking the time to give us feedback on your stay. We appreciate it and it helps us out so much! Have a really good day! Liz Marics General Manager

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Liz on 9 Mar 2020
Thank you for taking the time to give us feedback on your stay. We appreciate it and it helps us out so much! Have a really good day! Liz Marics General Manager

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great..beds comfy..rooms comfy. Maybe hot tub and a bit better breakfast. Meaning less carbs more protein and fruit. All great tho:)
Stayed 4 nights in Dec 2019
Response from LIz on 17 Dec 2019
Hey Catherine, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience.

6/10 Okay

Rufus

Business traveller
Liked: Staff & service
Was there for 4 days. Had internet off and on the first night, then nothing after that. Couldn't even log on. Facial tissue box ran out on the first night and was never restocked. Everything else was Ok.
Stayed 4 nights in Oct 2019
Response from Liz on 29 Oct 2019
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Thank you, Liz Marics General Manager

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable
Very convenient, inexpensive and close to everything, staff are helpful
Stayed 4 nights in Aug 2019
Response from Liz on 22 Oct 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from liz on 8 Oct 2019
Thank you for taking the time to submit a review. We appreciate it and hope to have you as a guest again in the future. Sincerely, Liz Marics General Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from Liz on 10 Sept 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Liz on 10 Sept 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Liz on 10 Sept 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Liz on 10 Sept 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was really helpful. The coffee was also good. Friendly place.
Stayed 2 nights in Aug 2019
Response from Liz on 10 Sept 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Area
Fantastic area! Good hotel with a few services. Clean and quiet with a laundromat built into the motel, was very convenient. I will stay there again.
Stayed 3 nights in Aug 2019
Response from Liz on 27 Aug 2019
Thank you so much for your positive review it means so much to us!!! Liz Marics and team!! General Manager Sitka Super 8

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for the price.desk staff was very accommodating. Centrally located
Stayed 1 night in Aug 2019
Response from Liz on 27 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. Sincerely Liz General Manager

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Liz on 20 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We will use your feedback to make changes and improvements.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Our shower drain was plugged and we asked thatbit be fixed and it wasn’t.
Stayed 3 nights in Aug 2019
Response from Liz on 16 Aug 2019
I am so sorry this happened to you! As the General Manager I should have been notified immediately. I will be looking into this to see what happened. Thank you for taking the time to notify us of this problem, you are very important to us and without your feedback these issues are not getting attention. Sincerely, Liz Marics General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Liz on 20 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We will use your feedback to make changes and improvements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Liz on 20 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We will use your feedback to make changes and improvements.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room for family of 4 people with 3 queen beds. Only needed room for one night prior to cruise. Room was roomy, breakfast was minimal but comfy and clean beds with plenty hot water in the shower
Stayed 1 night in Aug 2019
Response from Liz on 27 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. Sincerely Liz General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Liz on 20 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We will use your feedback to make changes and improvements.

8/10 Good

Raymond

Liked: Staff & service, property conditions & facilities, room comfort
Noisy
The hotel is comfortable with the exception of thin walls. The Elks Club is next door and you could hear all the yelling and screaming from all the people obviously drunk! The room was ok but the bathroom was not very clean.
Stayed 2 nights in Aug 2019
Response from Liz on 20 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We will use your feedback to make changes and improvements.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Liz on 20 Aug 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We will use your feedback to make changes and improvements.

8/10 Good

steve

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2019
Response from Liz on 29 Jul 2019
Thank you very much for providing feedback on your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived early and could store my bag. Rooms well appointed and v clean. Organised taxi to airport for me.
Stayed 3 nights in Jul 2019
Response from Liz on 23 Jul 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. Liz and Sitka Super 8 Crew!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom didn't have towel racks. There was no place to hang the towels. It would be helpful to have those for the hand/face towels.
Stayed 1 night in Jul 2019
Response from liz on 15 Jul 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. We are in the process of making changes and improvements to our hotel and the fixtures are on the list! Sincerely, Liz Marics and Super 8 crew!!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect if your staying in Sitka for a few days. Close to the center of town. The staff consistently try to help in things like storing luggage or making recommendations for food or things to do
Stayed 1 night in May 2019
Response from liz on 12 Jul 2019
Thank you very much for providing feedback on your stay. We work very hard to ensure the best stay possible for our guests. Sincerely, Liz Marics and Super 8 crew!!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent. Very friendly and helpful. The property is dated and worn. We asked to move and were moved to another room due to smoke odor. The breakfast as disappointing.
Stayed 3 nights in Jun 2019
Response from liz on 8 Jul 2019
Thank you so much for you review. We appreciate getting feedback and we hope to make improvements where we can. Thank you, Liz Marics General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The recliner in the room was very comfortable. Room was clean. Service was very good.
Stayed 6 nights in Jun 2019
Response from liz on 8 Jul 2019
Thank you very much for your review. We look forward to seeing you again if you should travel our way. Sincerely, Liz Marics General Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Pleasant stay in Sitka
Very convenient to city center. Friendly front desk staff. Comfortable bed. Breakfast was very minimal.
Stayed 4 nights in Jun 2019
Response from liz on 25 Jun 2019
Thank you for taking the time out of your busy day to send us your feedback. We strive to provide the best experience so we are happy to hear back from you. We look forward to your next stay with us. Sincerely, Liz Marics General Manager

8/10 Good

CPThwaites, Cowes UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was clean and convenient for our one night stop having missed the ship connection in Vancouver. Excellent meal at Bay view Pub.
Stayed 1 night in Jun 2019
Response from Liz on 18 Jun 2019
Thank you very much for your feedback. We work hard to deliver the best guest experience and we are so happy that you enjoyed your stay with us. We hope to see you again on your next visit. Sincerely, Sitka Super 8 crew