Garden

Reviews of Shangri-La Singapore

5 out of 5
Shangri-La Singapore
22 Orange Grove Road, Singapore

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1010 reviews" "
Rating 8 - Good. 192 out of 1010 reviews" "
Rating 6 - Okay. 45 out of 1010 reviews" "
Rating 4 - Poor. 29 out of 1010 reviews" "
Rating 2 - Terrible. 20 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Delightful pool and garden area. Food a little disappointing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well manicured, helpful staffs, beautiful pool, nice spa with sauna.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time. Food was fantastic, drinks were great, staff was exceptional
Stayed 2 nights in Mar 2024

10/10 Excellent

Chun Nei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs. Flexible. Accommodating.
Stayed 3 nights in Mar 2024

10/10 Excellent

Cyrus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good, gym is clean. I everything there is convenient.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Stayed 4 nights in Feb 2024

10/10 Excellent

Thomas, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility
Stayed 1 night in Feb 2024

10/10 Excellent

Nickole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the city
Stayed 4 nights in Feb 2024

10/10 Excellent

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oasis within the city
Stayed 4 nights in Dec 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Simon, Chalfont St Giles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always quite comfortable and convenient. Prices have risen since last visit but facilities and service levels have remained high. Would definitely return!
Stayed 8 nights in Jan 2024

10/10 Excellent

Byron

Stayed 2 nights in Jan 2024

10/10 Excellent

Hibo

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

TARIK EL

Stayed 2 nights in Jan 2024

8/10 Good

STEVEN

Stayed 2 nights in Jan 2024

10/10 Excellent

Antony, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience, despite a tough work and travel schedule, I left refreshed somehow!! 😊 I love the work station set up, which they put in your room in advance, yes you pay for it, but was great with the big screen etc.. Surprised not many other hotels offer this!! Well done to the staff!
Stayed 3 nights in Jan 2024

6/10 Okay

Lei Qing

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Hsiang Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super kid-friendly. There were gifts for kids and things were prepared based on kids' age. There is a kids indoor playroom which was fantastic. Our room was very clean and dry even though the weather was humid. Our kids had a blast staying at this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lih Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful hotel, best location in Singapore. In a quiet ,very green, elevated area with wonderful gardens, restaurants etc. 10 min walk to Orchard str.
Stayed 7 nights in Jan 2024

8/10 Good

Ayman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a beautiful and quiet area and I was handed over the room at one o'clock and the other at three o'clock and no upgrade was made.
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 2 nights in Jan 2024

10/10 Excellent

Delwen

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Dec 2023

10/10 Excellent

Ryota

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

HONG

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Jane

Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

n

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staycation.attentive to kids details
Stayed 3 nights in Dec 2023

10/10 Excellent

CHAITANYA

Stayed 3 nights in Dec 2023

8/10 Good

Trevor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2023

10/10 Excellent

Sim Hong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staffs everywhere, helpful and courteous. Property is very well maintained despite its age, everything worked. Food quality is great too.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the hotel we enjoy most in the world. From the reception in the lobby to the assistance on departure. The accommodations are first rate, the room with all the thoughtful arrangements, the, the eagerness of the staff to assist, the beauty of the hotel, the fantastic food catering to international tastes, the unbelievable Christmas decorations … what’s not to like?
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

10/10 Excellent

Ashley

Stayed 1 night in Dec 2023

10/10 Excellent

Sha

Liked: Cleanliness, staff & service, property conditions & facilities
非常好的酒店服务,食物也非常美味,愿意下次再来。
Stayed 5 nights in Nov 2023

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice luxury hotel in a good location
This is really nicely designed, very pretty hotel near enough to downtown, but far enough away to be quiet. We booked this hotel partially because of the lush landscaping around the pool, ended up not making it to the pool during our stay, but enjoyed our room and the hotel in general very much. Our room was spacious, and the common areas were very nicely decorated. It is worth mentioning that this hotel is literally 6-7 minutes from one end of Orchard, and maybe 12-14 minutes from a metro stop, making a convenient location on top of the luxury and nice surroundings. There are many hotels in Singapore, but we were very pleased with this one.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michael, Snohomish

Stayed 3 nights in Aug 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Shangri-La hotel was a very nice experience, complete with friendly, courteous, and efficient service. The hotel was beautiful. Very historic and just a delight to stay at. I’d highly recommend it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jeffery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful! Very helpful and friendly! Loved our spacious and clean room! We highly recommend the hotel!
Stayed 3 nights in Nov 2023

10/10 Excellent

LUIS, Weatherford Texas 76085

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent place.it is beautiful. Food is outstanding. People are great. I will say it is expensive to eat or even have a cook
Stayed 3 nights in Nov 2023

2/10 Terrible

nancy

Stayed 3 nights in Nov 2023

2/10 Terrible

Debbie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was not ready for check in at 3pm . We had to hang around for an hour and had an event to attend . Customer service is everything . Hotel room was great , breakfast very crowded and poorly managed .
Stayed 1 night in Nov 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were absolutely beautiful! Tropical and green! Our room was VERY nice! I did not like the dining options ~ they were way too expensive! There should have been another coffee shop type available. We had to purchase McDonalds and pizza to save money!
Stayed 2 nights in Oct 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fabulous. You feel like royalty as you walk through the door.
Stayed 1 night in Nov 2023

10/10 Excellent

PEILAN

The location & environment
Stayed 3 nights in Nov 2023

10/10 Excellent

c

Liked: Cleanliness
Stayed 6 nights in Nov 2023