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JetQuay Suites

Star Rating
3 out of 5

Information

Reviews

3.7 / 5Good
26 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Housekeeping
  • 24/7 Front Desk

Map

What's nearby

  • Airport
    Singapore (SIN-Changi)
    3 min drive
  • Popular Location
    Changi City Point
    6 min drive
  • Popular Location
    Singapore Expo
    6 min drive
  • Popular Location
    Changi Beach Park
    14 min drive

Choose dates to view prices

Book online or call:

03 7724 9556

    About this area

    Singapore

    Located in Singapore, JetQuay Suites is connected to the airport. Downtown East and Bugis Street Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore East Coast Park and Gardens by the Bay. Looking to enjoy an event or a game? See what's going on at Singapore National Stadium or Singapore Indoor Stadium.

    Visit our Singapore travel guide

    What's nearby

    • Popular Location
      Changi City Point - 6 min drive
    • Popular Location
      Singapore Expo - 6 min drive
    • Popular Location
      Tanah Merah Ferry Terminal - 8 min drive
    • Popular Location
      Changi Village Food Centre - 11 min drive
    • Popular Location
      Changi Beach Park - 14 min drive

    Getting around

    • Changi Airport Station - 15 min walk
    • JB Sentral - 41 min drive
    • Singapore (SIN-Changi) - 3 min drive

    About this property

    JetQuay Suites

    Hotel connected to the airport in Singapore with 24-hour front desk
    A snack bar/deli, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. All 4 rooms provide complimentary wireless Internet access, separate dining areas and rainfall showerheads. Free newspapers, free bottled water and showers are among the other amenities that guests will find. Bathrooms are shared.
    JetQuay Suites offers 4 forms of air-conditioned accommodation with free newspapers and complimentary bottles of water. This accommodation offers separate dining areas. This Singapore hotel provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary slippers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
    The hotel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Singapore hotel also offers multilingual staff, coffee/tea in common area and concierge services.
    JetQuay Suites is a smoke-free property.

    Policies

    Check-in

    Check-in available 24 hours
    Express check-in
    Minimum check-in age - 18

    Special check-in instructions

    To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation.
    Please note: This property is located within CIP Terminal, which is connected to Changi Airport Terminal 2. Guests arriving via Terminal 2 are required to pass through Immigration to enter JetQuay CIP Terminal; a valid visa is required. Guests arriving from the city must present valid ID/passport and copy of their booking confirmation at security to access CIP Terminal. Guests who book rooms with hourly usage rates are limited to a maximum of 6 hours stay from time of check-in.

    Check-out

    Late check-out subject to availability
    Express check-out

    Children and extra beds

    • Children are welcome.

    Pets

    • Pets not allowed

    Payment types

    MastercardAmerican ExpressVisa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Late check-out is available for a fee (subject to availability, amount varies)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.
    • On-site parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not permitted at this property.

    Property is also known as

    • JetQuay Suites Hotel
    • JetQuay Suites Singapore
    • JetQuay Suites Hotel Singapore

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available

    Food and drink

    • Coffee/tea in a common area

    Family friendly

    • Separate dining area
    • Snack bar/deli

    Conveniences

    • Free newspapers in reception
    • Lockers available
    • No lifts
    • Water dispenser

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Multilingual staff
    • Turndown service

    Languages spoken

    • Chinese
    • English

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Roll-in shower

    More

    • Smoke-free property
    • TV in reception

    Room amenities

    Bedroom

    • Air conditioning
    • Linens

    Bathroom

    • Free toiletries
    • Rainfall showerhead
    • Shared bathroom
    • Shower
    • Towels

    Food and drink

    • Dining room
    • Free bottled water

    More

    • Connecting rooms available
    • Free newspapers
    • Slippers
    • Turndown service
    3.7
    5 - Excellent
    7
    4 - Good
    11
    3 - Okay
    4
    2 - Mediocre
    1
    1 - Poor
    3
    4.2
    Cleanliness
    4.3
    Service and Staff
    4.0
    Amenities
    3.9
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The breakfast was good, a little disappointed that they didn’t have any drivers available to pick me up at my terminal but understandable since it was so late at night.

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    出発便の為の利用であれば、空港から歩いて入れませんので、電話する必要があります。そうすると車で迎えに来てくれます。

    Stayed 1 night in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The service was excellent! A concern I saw come up in some other reviews was that it’s hard to find the property. If you go to any information desk at changi airport (granted you’re flying into Singapore) they’ll arrange for a pickup service which was very helpful especially since I was checking in late at 3:30 AM. If you’re able to call the hotel yourself I’m sure they’d handle it. The staff were so professional, they even offer a wake up service. There’s a spacious workspace lounge alongside the regular lounge with plenty of comfortable chairs, tables and TVs. I enjoyed the complimentary breakfast. I don’t ever even write reviews but my experience was so great. Thanks so much!

    Stayed 1 night in Jul 2019

    1/5

    • Disliked: Staff & service

    Booked for a night only to find out they charge in blocks of 6 hours. Complete scam. This was in the fine print not on the cover page.

    Stayed 1 night in Jul 2019

    1/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I order an over night stay which said from the 17th-18th for$80. I arrive there and they say I can only stay 6 hours max unless I pay another $80 or I get kicked out at 9pm. So I ended up paying $160 for 12 hours in a little box room which now lead me to the time of 3am in the morning where I’d have to pay even extra $$$ to stay until 5:30am when I needed to leave.

    Stayed 1 night in Jul 2019

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