Dear Michael,Thank you for taking the time to share your experience with us! We're thrilled to know that you found our location convenient for accessing buses to the city center and that our staff were able to assist you during your stay. We strive to provide exceptional service to all our guests, and your kind words serve as encouragement for us to continue delivering memorable experiences. We look forward to welcoming you back on your next visit. Thank you for choosing us.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on MacPherson

Dear Mark,Thank you for taking the time to share your feedback with us. We appreciate your perspective on our hotel services.Regarding your comment about the absence of a concierge service, we apologize for any inconvenience this may have caused during your stay. While we have 24 hour concierge, our front desk team is always available to assist with any inquiries, recommendations, or arrangements you may need. Whether it's local attractions, dining recommendations, transportation assistance, or any other assistance, our team is here to ensure you have a seamless and enjoyable experience.We understand the importance of having personalized assistance available, and we're continuously looking for ways to enhance our guest services. Your feedback will certainly be taken into consideration as we strive to improve and meet the needs of our valued guests.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on MacPherson

Dear Tejash,Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and are grateful for the opportunity to address your concerns.We apologize for any inconvenience caused by the presence of multiple groups of tourists during your stay. Rest assured that we strive to provide convenience on every guest possible. We seek your understanding regarding in this area.While we are pleased to hear that you enjoyed our pool facilities, we regret that the rooms did not meet your expectations. We understand that proximity to public transportation is essential for our guests' convenience, and we apologize if the distance to Mattar station was not ideal for you. We will continue to explore options to improve accessibility and transportation arrangements for our guests.Your recommendation means a lot to us, and we are committed to addressing the areas of concern you've highlighted to ensure a more satisfying experience for our guests in the future.Thank you once again for sharing your feedback, and we hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable stay.Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on MacPherson

Dear Brenda,Thank you for sharing your feedback with us. We truly value your input as it helps us to understand how we can better serve our guests.While we're glad to see that you had an overall positive experience during your stay, we also recognize that there may have been areas where we could have improved to earn that fifth star. Your satisfaction is our top priority, so if there are any specific aspects of your stay that you feel could have been better, we would greatly appreciate hearing more about it.Please feel free to reach out to us directly with any additional comments or suggestions you may have. Your insights are incredibly valuable to us as we strive to enhance the experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with a seamless experience from start to finish.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on MacPherson

Dear Muhammad,It's fantastic to hear that you had such a positive experience during your stay! A perfect 5 out of 5 rating is truly commendable. If there's anything specific you would like to highlight please don’t hesitate to let us know. Your feedback helps us understand what guests value most, and ensures we continue to deliver outstanding experiences. If there's anything you want us to offer you or any future guests, we're here to assist. Thank you for sharing this wonderful feedback!Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on Macpherson

Dear Aruna,It's delightful to hear such positive feedback from you! A perfect rating is truly appreciated. We're thrilled that you had a great experience with our staff and enjoyed the wonderful location of our hotel. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities. If you have any further feedback or requests, we're here to assist you on your future plans. Thank you for sharing this fantastic review!Warm regards,Elma Gregorios – elma.gregorios@accor.comGuest RelationsIbis Styles Singapore on Macpherson

Dear Masashi,Thank you for taking the time to share your feedback with us. We value all comments as they help us in our continuous efforts to improve our services.We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to learn more about your specific concerns so we can address them accordingly.At Ibis Styles Singapore, we strive to provide each guest with a memorable and enjoyable stay, and we regret if we fell short during your visit.We would love to have another opportunity to exceed your expectations during a future stay with us. Please do not hesitate to reach out to us directly if there's anything we can do to make your next stay more special.Warm regards, Elma GregoriosGuest RelationsIbis Styles Singapore on Macpherson

Dear Antonio Gonzales,Thank you for your kind words! We're thrilled to hear that you found our staff, especially our Filipino team members, to be friendly and accommodating. Providing excellent service to our guests is our top priority, and we're glad that we’ve made your stay a positive experience. We look forward to welcoming you back again soon!Warm regards,Elma Gregorios Guest Relations AgentIbis Styles Singapore on Macpherson

Dear Sze Man,Thank you for your positive review! If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon! Thank you very much!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Anonymous,We're deeply sorry to hear about your negative experience. Your feedback is important to us, and we would like to understand more about what happened during your stay. Please reach out to us directly so we can address your concerns and make things right. Thank you for bringing this to our attention. Hope to hear from you soon.Best regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Mathew,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to provide exceptional service to all our guests, and it's fantastic to hear that their efforts were appreciated. We're glad you found our rooms clean and functional, and that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Elma GregoriosIbis Styles Singapore on Macpherson

Dear Castle,Thank you for taking the time to share your experience with us! We're delighted to hear that you found our customer service to be exceptional and that you appreciated the convenience of our amenities, including the currency exchange machine just at the lobby of our hotel and the variety of food choices nearby. We're also pleased to hear that you felt safe in the area and found our location convenient for exploring Singapore's attractions. It's wonderful to know that you had a great overall experience, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Sukhee,We appreciate you taking the time to leave us feedback, and we're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we strive to provide the best possible service to all our guests. If there are any specific concerns or issues you encountered during your stay that you'd like to discuss further, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to improve your experience in the future. Thank you for staying with us.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear KIMY,We apologize for the inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we will review our procedures to ensure a smoother and more efficient experience for our guests in the future. If there's anything specific you believe we can improve upon or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Fatemeh,We appreciate you taking the time to leave feedback about your recent stay. We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we take your comments seriously. If there are any specific concerns you would like to address or if there's anything we can do to improve, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to better serve you in the future. Thank you for staying with us.Warm regards,Elma GregoriosGuest Relations AgentIbis Styles Singapore on Macpherson

Dear Chandanie,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We have shared your experience with the team and already taken corrective action to rectify the issue. We thank you for your valuable feedback and hope you will give us a second chance to better ourselves and to see you again soon.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Melanie Ann,Thank you for leaving a review. We apologize that your experience was less than ideal but we’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Titan,Thank you for providing us with your valuable feedback. We’re disappointed to hear that our service wasn’t exactly to your liking. We seek your kind understanding that since the pandemic a lot has change and slowly we're doing our utmost best to reinstate what was available before. We appreciate the feedback and hope you will give us another chance.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Francisco,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We have no control on how the Mall operates but what we know is that the Mall management is also trying to change the mall image and hopefully it will be better in future. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Mariusz,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope to see you at our property. soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Samantha,Thank you for your great review. At Ibis Styles Singapore on MacPherson, we work hard to offer high-quality service to every guest. We have shared this feedback with Ron to give him the recognition.that he deserves. He was delighted to hear your feedback and hope he and the team will continue to provide a much more memorable guest experience. Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Nancy,Thank you for your feedback. We’re very sorry to hear about your recent experience. This does notreflect the standard of service that our customers deserve. If only you're able to share a little bit more on where we're lacking so that we could improve it better. Since the pandemic and all a lot has change and we're still trying hard to better our service to all our guest.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear NadarajahThank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson.We understand that the room are small, but we try our best to compensate the shortcoming with our service. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Zouran,Thank you for choosing us for your stay with us. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Fabrizio,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We take the feedback seriously and are constantly sharing with the team on the importance of the room cleaning but I guess we failed. We hope this does not dampen your stay with us and hope you will give us a chance.Warmest Regards Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear JOAO,We’re so sorry to hear that your experience did not meet our standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future if only we knew where our shortfall was. Your valuable feedback will definitely help us to be better moving forward.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Liang Bing,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Raphael,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Melissa,We’re sorry to hear about this issue. Unfortunately, things can sometimes happen that are out of our control. We work hard to prepare for contingencies, but ultimately when booking made thru the travel agents is the responsibility of the respective travel agent to advise the guest/customer accordingly. We're sorry too to hear that you have to spend the night in the park even though in Singapore it is not allowed. We sincerely apologize for the inconvenience.Warmest Regards,Yusop AliGuest Relations ManagerIbis Styles Singapore on MacPherson

Dear Yiu Ming,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We look forward to welcoming you back in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Thomas,Thank you for providing feedback on your recent experience at Ibis Styles Singapore on MacPherson. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Ohsop,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future if only we know where we need to improve. We hope to see you soon in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Zoran,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future if only we have an idea of where we need to improve but we appreciate the feedback and look forward to your next visit with us anytime soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Hsinghua,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Guowei,Thank you for your great review. We're sorry to hear about the room that was not ready on time as we were running a full capacity accommodation. At Ibis Styles Singapore on MacPherson, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Mr Balan to give him the recognition.that he deserves. He will be delighted to hear your feedback. We hope to welcome you back anytime soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Mongin,Thank you so much for your positive review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Sherper,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We have alerted our housekeeping team to ensure that all rooms cleaned are to be checked and ensure their tardiness. We hope you will give us a chance to welcome you back to our property.Warmest Regards,Yusop AliGues Relation ManagerIbis Styles Singapore on MacPherson

Dear Anonymous,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We sincerely apologize for any inconvenience during the stay. We hope you will give us a chance to welcome you back to our property.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Toshimasa,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us a chance to welcome you back to our property.Warmest Regards,Yusop AliGuest Relation Manager

Dear Chin Chin,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. We hope you will give us a chance to welcome you again in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Chi Fung,Thank you for leaving a review. We’re so glad you were able to visit us at Ibis Styles Singapore on MacPherson. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Dianna,Thank you for choosing us for your stay. Based on the rating, we’re glad to hear that you were satisfied with your experience with us. We look forward to welcoming you back to Ibis Style Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Alessandra,Thank you for recent review. We regret that we did not deliver our usual standard of service. If only you could share where we're lacking, will we be able to take corrective action to prevent it from recurring. Anyway we sincerely hope it does not dampen your stay again with us.Warmest regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Jesse,Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Rovereto,Thank you for choosing us for stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ibis Styles Singapore on MacPherson in the near future.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Andrew,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Andrew,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson

Dear Doug,We’re so sorry to hear that your experience did not meet our standards. We value our guests’ feedback and work hard to ensure that similar issues do not occur in the future. If only we could get in touch with you to find out more on your experience will help us greatly for our next course 0f action and to share it with the team. Once again, we apologize for not meeting your experience with us.Warmest Regards,Yusop AliGuest Relation Manager Ibis Styles Singapore on MacPherson

Dear YukitakaThank you so much for your 10/10 review. We are delighted to hear that you had a positive experience with us at Ibis Styles Singapore on MacPherson. We hope you’ll visit us again soon.Warmest Regards,Yusop AliGuest Relation ManagerIbis Styles Singapore on MacPherson