Exterior

Reviews of Holiday Inn Express Singapore Orchard Road, an IHG Hotel

3.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 463 out of 1000 reviews" "
Rating 8 - Good. 421 out of 1000 reviews" "
Rating 6 - Okay. 83 out of 1000 reviews" "
Rating 4 - Poor. 20 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean, modern, good location. One issue, the shower stahl has half a door
Stayed 1 night in Apr 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 19 Apr 2024
Dear Danielle, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I get back to Singapore I plan to stay here!!! The staff at check in, the housekeepers, the security at the front drive and the chef and his staff made this one of the BEST EVER stays I've had.
Stayed 4 nights in Mar 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 12 Apr 2024
Dear James,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient and quiet
Stayed 6 nights in Mar 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 26 Mar 2024
Dear Ingrid,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, around the Orchard road, lots of shopping and dining options around. Transport was convenient as well, close to bus stations. Breakfast was quite generous also, with standard buffet style. All in all a pleasant experience, as always with Holiday Inn hotels.
Stayed 1 night in Mar 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 12 Mar 2024
Dear Ramona, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Carolyne, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 26 Feb 2024
Dear Carolyne, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

CONCEPCION, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff from front desk, dining, and housekeeping was excellent!
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 15 Feb 2024
Dear CONCEPCION, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

XIAOJING

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 1 night in Feb 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 14 Feb 2024
Dear XIAOJING,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money. Breakfast was fine. An in-house restaurant would been an advantage.
Stayed 2 nights in Feb 2024
Response from Holiday Inn Express Singapore Orchard Road on 8 Feb 2024
Dear Gary,Thank you for sharing your review with your valuable feedback in our continuous effort to improve our service and offerings. Please be assured that your comments in relation to our breakfast and room, will be reviewed critically for our future development plans. We hope to have the opportunity of welcoming you back with us for a Holiday Inn Express stay experience – Express Start Breakfast, Express Essentials, and Express Recharge.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Holiday Inn Express is a good hotel and in Singapore terms, reasonably priced.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 2 Feb 2024
Dear Chris, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 30 Jan 2024
Dear Donald, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

8/10 Good

Antonia Sy

Stayed 4 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 21 Mar 2024
Dear Antonia, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Verified traveller

Travelled with family
Stayed 4 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 22 Jan 2024
Dear Salma, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Masaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very helpful and supportive. I was impressed a lot.
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 19 Jan 2024
Dear Masaaki, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to malls and train station.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 17 Jan 2024
Dear Miguel,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Maricris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Will stay again
Stayed 3 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 1 Mar 2024
Dear Maricris, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Ngoc Anh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 10 Jan 2024
Dear Ngoc Anh, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Khairul, Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone we encounter was very friendly. Room was very clean. It is a bit tiny but that is expected. Breakfast has a multiple options to choose. The only negative is the wall or door is very thin. We can hear door closed and people talking in the hallway. Otherwise every thing is great and near all the shopping you want.
Stayed 1 night in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road on 10 Jan 2024
Dear Khairul,Thank you for sharing your review with your valuable feedback in our continuous effort to improve our service and offerings. Please be assured that your comments in relation to our breakfast and room, will be reviewed critically for our future development plans. We hope to have the opportunity of welcoming you back with us for a Holiday Inn Express stay experience – Express Start Breakfast, Express Essentials, and Express Recharge.

6/10 Okay

Jawad

Business traveller
Stayed 2 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 10 Jan 2024
Dear Jawad, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Gladys matilde, san mateo

Stayed 3 nights in Jan 2024
Response from Holiday Inn Express Singapore Orchard Road Team on 10 Jan 2024
Dear Gladys matilde, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location, excellent facilties
Great location! Also has a self operated laundry with coin operated industrial size washing/drying machines (with a note to coin machine for change) which is super useful for cleanong clothes in such a hot and humid climate. Yummy breakfast.
Stayed 5 nights in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 2 Jan 2024
Dear Guest,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Celso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 27 Dec 2023
Dear Celso, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

8/10 Good

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is very close to the main area in Orchard road, Breakfast included was good, but the extra bed was saggy and not good on our back and they won't able to change it. Overall it was good.
Stayed 4 nights in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 8 Jan 2024
Dear Edmond,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Suryo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 26 Dec 2023
Dear Suryo, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

6/10 Okay

shamim

Travelled with partner
Disliked: Amenities
Shortest time to wait for lift. No restaurant is really a problem. Breakfast menu is not good enough considering other hotels.
Stayed 5 nights in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road on 26 Dec 2023
Dear Carraroli,Thank you for sharing your review with your valuable feedback in our continuous effort to improve our service and offerings. Please be assured that your comments in relation to our breakfast and room, will be reviewed critically for our future development plans. We hope to have the opportunity of welcoming you back with us for a Holiday Inn Express stay experience – Express Start Breakfast, Express Essentials, and Express Recharge.

10/10 Excellent

Sheila Pagdagdagan

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to Orchard shopping areas
Stayed 3 nights in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 26 Dec 2023
Dear Sheila,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Woranush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good service, convenient
Stayed 4 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 22 Dec 2023
Dear Woranush, thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support. Have a great weekend ahead!

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Great and convenient locations. Everything is adequate
Response from Holiday Inn Express Singapore Orchard Road Team on 8 Feb 2024
Dear Wei,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, we had everything we need within reach. The room itself was nice and relaxing and the hotel staff were helpful and accommodating. Really value for money considering the location and free breakfast! We liked it so much that we extended our stay! We’ll definitely come back for a longer stay.
Stayed 1 night in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 11 Dec 2023
Dear Leah,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

8/10 Good

Chi Wing

Stayed 2 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 8 Dec 2023
Dear Chi Wang, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Jerry

Travelled with partner
Liked: Amenities
The staff should train other hotels, we stay at over 200 hotels a year & this is one of the best, helpful & friendly, clean great breakfast & a fantastic gym that being a stuntman was impressed.
Stayed 1 night in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 6 Dec 2023
Dear Jerry, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Alvina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 6 Dec 2023
Dear Alvina, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was excellent, room was clean and big enough for 3 adults, breakfast was good with varied selections, and location was very convenient, bus outside and 5 mins walk to MRT. Will recommend as great place to stay.
Stayed 3 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 5 Dec 2023
Dear Leonardo,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 29 Nov 2023
Dear Sandra,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

charles

Stayed 3 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 18 Dec 2023
Dear charles, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 29 Nov 2023
Dear Mustafa, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

CHEVONNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
We came in the early hours of the morning and the front desk customer service was excellent. Welcoming, friendly, speedy and even offered to see if we needed something to eat- outstanding gentleman- thank you so much
Stayed 1 night in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 20 Nov 2023
Dear CHEVONNE, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Colleen Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, all very pleasant and friendly and ever ready to help with any requests. Brilliant! Special award goes to Wang at the breakfast check in, she was on top of everything, for everyone, amazing woman! Thank you Wang! Also Kelly, our room cleaner, so nice, very efficient, discreet and quick. Room was always immaculate. Well done Kelly!
Stayed 5 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 20 Nov 2023
Dear Colleen Mary, Thank you for staying with us and taking the time to share your review. We are big on the little things, like complimentary high-speed Wi-Fi, coffee and tea, and all the in-room conveniences that make you feel right at home, even when you’re away. Thank you once again for your keen patronage and continued support.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the hotel. Room was compact but clean, quiet and well designed. Great location and breakfast. Staff was friendly and helpful.
Stayed 2 nights in Oct 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 20 Nov 2023
Dear Patricia,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

CHARIZ MARIE PANSOY, Lompoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the hotel was centrally located to everything.
Stayed 5 nights in Nov 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 12 Nov 2023
Dear CharizIt is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Carolyne, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 7 Nov 2023
Dear Carolyne,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 2 Nov 2023
Dear Simon,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Bunma

Stayed 2 nights in Oct 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 25 Oct 2023
Dear Bunma, it is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Carolyne, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for business travellers. there are many restaurants and shops a short walk away. Staff is very friendly and helpful. Have stayed here numerous times.
Stayed 4 nights in Oct 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 23 Oct 2023
Dear Carolyne, it is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

8/10 Good

Antonia

Liked: Staff & service, property conditions & facilities
Best location for shopping!
Stayed 4 nights in Oct 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 17 Oct 2023
Dear Antonia,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Rahmatnor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 18 Sept 2023
Dear Rahmatnor,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Lino

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff and housekeepers are very helpful. The free breakfast has a lot of selection to choose from. I want to commend MS. Kelly on the 15 floor . She was the one who cleaned up our room and took good care of us during our stay very professional. Also I want to say thank you to MS. Wang in food service who always takes care of us during Breakfast. Holiday Inn Express Orchard road is a five star hotel for me and always will stay there when I go back to Singapore. To all the staff, my wife and I want to say thank you very much.
Stayed 8 nights in Aug 2023
Response from Holiday Inn Express Singapore Orchard Road on 11 Sept 2023
Dear Lino,We are delighted to note that the Service of our Team was the highlight of your experience with us.It is always gratifying to learn that our guests appreciate the efforts of our Team.Thank you for taking the time to share your feedback with us. We are glad you felt at home with us. Your comments will be shared with the entire Team including Ms.Wang and Ms. Kelly and keep us motivated to continue delivering our best.We look forward to giving you a great experience during all your future stays with us.STAY SMART With us!

10/10 Excellent

Kim S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel
Friendly, helpful reception and morning breakfast staff. Excellent, generous complimentary breakfast. Conveniently located close to shopping malls, public transport and food stalls and restaurants
Stayed 20 nights in Aug 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 7 Sept 2023
Dear Kim S,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Ken Lee Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hassle free and quick check-in & check-out experience. Waiting time for elevators is short. Buffet breakfast selection offers different selection everyday. Hotel staff & atmosphere gave me a welcome and cozy feeling.
Stayed 4 nights in Aug 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 4 Sept 2023
Dear Ken,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

Kanagaratnam

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & helpful staff. Good breakfast. Good location. Worth for the money you pay. This hotel has storage facility who has late evening/night flight which is an advantage. I recommend this hotel. Thank you !
Response from Holiday Inn Express Singapore Orchard Road Team on 31 Aug 2023
Dear Kanagaratnam,It is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better first hotel experience in Singapore! Right upon our arrival, we were greeted with hospitality far beyond expectation. The staff are very courteous and helpful, especially for tourists unfamiliar with the area or customs. In particular, Lawrence and Felicia at check-in were stellar! As for the hotel, the place was clean and spacious - the delicious breakfast was definitely a highlight! Definitely recommend staying here, and will be doing so during my future return!
Stayed 4 nights in Aug 2023
Response from Holiday Inn Express Singapore Orchard Road Team on 28 Aug 2023
Dear pamelaIt is a true pleasure to learn of your excellent stay with us, one made most memorable by the true hospitality of our colleagues - Lawrence and Felicia and at the best location, at the best value. Indeed, we are just located minutes from the city's major dining, retail, and entertainment options, many of our guests like to walk over to Takashimaya, Ion, and 313 Somerset, simply spoilt for choice! We look forward to your next stay with us, have a great week ahead!