Minibar, in-room safe, desk, free WiFi

Reviews of YWCA Fort Canning

3.5 out of 5
YWCA Fort Canning
6 Fort Canning Road, Singapore

Reviews

7.4

Good

Rating 10 - Excellent. 173 out of 1000 reviews" "
Rating 8 - Good. 459 out of 1000 reviews" "
Rating 6 - Okay. 259 out of 1000 reviews" "
Rating 4 - Poor. 82 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with good transportation links with MPT stations Dhoby Ghautand Fort Canning nearby.
Stayed 7 nights in Mar 2023

6/10 Okay

john

Stayed 2 nights in Mar 2023

8/10 Good

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is professionally managed like any hotel. The premises are neat & clean. The location is very near to Dhoubey Ghat MRT station and Singapore Plaza. The sanitary fittings in the bathroom need maintenance or replacement. The faucet handles and paper roll flaps come out in your hand sometimes when using.

10/10 Excellent

Bapiraju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent hotel . Reception is excellent . Very nice people .
Stayed 5 nights in Sep 2022

8/10 Good

Chuah Chin

Travelled with family
Generally the stay was comfortable. But the hotel a bit understaff probably due to the holidays and covid restrictions.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant Stay
It’s a family stay-cation for this trip since pandemic is still restricted to most of countries. We were happy and really enjoy staying at the pool for swimming and water fun. Have a walk to the Fort Canning Park is pleasant.
Stayed 2 nights in Dec 2021

6/10 Okay

Thi Loan

Stayed 1 night in Dec 2020

6/10 Okay

Andrew

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2020

10/10 Excellent

Steve, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located close to two MTS stations which meant that all of Singapore was in walking distance. Their understated approach to customer service results in attention to detail and polite staff.
Stayed 4 nights in Feb 2020

8/10 Good

Utahtourist, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the metro and buses. This is a fairly basic room with no frills. The breakfast buffet was fairly good especially when considering the price. Liked the park across the street.
Stayed 3 nights in Feb 2020

8/10 Good

Carol, Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a very pleasant surprise. We liked both of our rooms which were on the 12th floor with spectacular views over Singapore and Fort Canning Park. The location made it simple to get to anywhere in Singapore either by MRT or bus. The staff were all very pleasant and helpful from the front desk right through to the restaurant. There is some mould in the bathrooms as mentioned in other reviews but it is hardly a major problem and I have seen far worse in much more expensive hotels. My only negative is the fact that there are a lot of school groups staying here which can make it noisy but this didn’t bother us in the room at all. Overall it was a very pleasant experience and I would definitely stay here again.
Stayed 5 nights in Jan 2020

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and very clean...
Very clean hotel in a good location. Large rooms. Great air conditioning. Hot water in shower is great but only temporary so don't take long showers. Only large towels provided so bring your own wash cloths. Cafe on first floor. Friendly and helpful staff. 5- minute walk to local transportation(MRT ).
Stayed 2 nights in Jan 2020

8/10 Good

Dan, Yuba City, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location a 5 minute walk from major transit center, Dhoby Ghaut, with amply shopping and food. A short MRT ride to the beautiful downtown area. Room had gorgeous view overlooking Fort Canning. Rooms were clean and comfortable, if a bit spartan. Excellent value for money. Staff is friendly and accommodating.
Stayed 5 nights in Jan 2020

8/10 Good

GilberyLeong, Perth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities and transportation very convenient. Train bus and grab
Stayed 7 nights in Dec 2019

6/10 Okay

shane

Travelled with group
Liked: Cleanliness, staff & service, room comfort
BREAKFAST WAS NOT THE BEST,NOISY A/C
Stayed 4 nights in Nov 2019

8/10 Good

Takayuki

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Neat clean and basic, close to Dhoby ghastly MRT, makes Getting around Singapore easy.
Stayed 4 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good location, front office personal very kind and nice. Rooms are very noisy (can literally hear everything from the other rooms and the corridor) The security knocked our door at 00.00 when we were sleeping and then apologised because it was the wrong room. Very unprofessional.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom tiles had mold. There are wall-to-wall carpets, and they were slightly smelly.
Stayed 1 night in May 2019
Response from Esther Tay on 2 Aug 2019
Thank you for your feedback and we value your feedback. Please be informed that we are upgrading our Lodge facilities during month of September and October 2019.We looking forward to your future booking with us. Thank you for your support !

8/10 Good

JOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable comfortable hotel
Nice, affordable hotel that is comfortable. The bathroom toilet seemed to take awhile to flush. The hotel room and bathroom seemed alittle dated compared to more modern hotels. There is a nice large pool but didn't have time to try it out. Its a very good and affordable hotel near the museums and bugis street market and plenty of restaurants. It is close to the MTR and large shopping mall. Taxis are not necessary in Singapore since the city is small and the MTR is very fast to getting everywhere.
Stayed 3 nights in Jun 2019
Response from Reservations on 27 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Location close to MRT . The hotel is old and dated . The room is big but if you look up to the ceiling where the air conditioning is very dirty and dusty look like hasn't been cleaned for a long time. It isn't good for your health.
Stayed 3 nights in Jun 2019
Response from Reservations on 24 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place with a view
The hotel is located in s very convenient area and close to MRT station. Probably not the most modern but has everything you need for your stay in Singapore. We loved the view from our windows 😊
Stayed 4 nights in Jun 2019
Response from Reservations on 24 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't realize this was a YWCA. There were lots of children swimming at the pool daily.
Stayed 8 nights in May 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to Metro and local food shops and good swimming pool
Stayed 2 nights in May 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Not a bad place to stay. Eateries and shopping not to far by foot. Can't comment on the onsite dining as I chose to eat near-by. The facility is a bit dated, but in good condition. However, there is construction going on next door and it is on all day and night. Not a good place if you are a light sleeper at the moment.
Stayed 3 nights in May 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

YEN, CA, USA

Liked: Cleanliness, staff & service
Clean but needs maintenance. The drainage of the wash basin is running slow.
Stayed 1 night in May 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The price is so affordable. The Location is good. From airport, there’s a shuttle bus to the downtown in Terminal 2, it costs $9 / person. From Fort Canning Lodge to the airport, if you’re with your family, better use grab because it’s cheaper than the shuttle bus. Or you can go to airport by MRT. This lodge is near The Dhobby Gaut Station (the central MRT’s station = transit station i guess because it connects with many loops) You can walk to this station.
Stayed 2 nights in Apr 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Reservations on 19 Jun 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Reservations on 2 May 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, odd smell in the room! Definitely needs a renovation.
Stayed 1 night in Apr 2019
Response from Reservations on 24 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near MRT station. Good to have swimming pool.
Stayed 2 nights in Apr 2019
Response from Reservations on 24 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

6/10 Okay

Verified traveller

Not my type of staycation
Hotel is dated. Sound proofing is not good. Can hear the floor above stamping in late night
Stayed 1 night in Apr 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in Singapore
I booked a one night stay as a break in a journey back from Australia. The Fort Canning Lodge was ideal for me: quiet, spotlessly clean, very central, and with friendly and efficient staff. I can recommend it unreservedly. I might add that I am in my eighties and travelling alone to see my family in Australia, and I found this break in Singapore made travelling much easier.
Stayed 1 night in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
great location, clean, would stay here again.
Stayed 2 nights in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Vance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
location - within walking distance to subway Dhoby Ghaut and shopping malls
Stayed 3 nights in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything was perfect for us & close to MRT too for short trips to Bay, Chinatown, Little India & Orchard Road
Stayed 2 nights in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for us in hotel & very handy for Dhoby Ghaut MRT & easy trip to city centre
Stayed 2 nights in Mar 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice room + helpful staff. My phone/internet did not work in Singapore------there was no public access to a computer. Rather noisy at times on the corridor in the night---due to very noisy locks on the doors
Stayed 7 nights in Feb 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We will look into the area of your feedback. We would like to apologize for any inconvenience caused to you. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
great location to the mrt
Stayed 3 nights in Feb 2019
Response from Reservations on 8 Apr 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Dorcas

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018
Response from Reservations on 28 Feb 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Reservations on 28 Feb 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

8/10 Good

Seksun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Reservations on 28 Feb 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impress with Duty Manager Velan R service, very friendly and helpfull.
Stayed 4 nights in Jan 2019
Response from Reservations on 15 Feb 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is very convenient, right in front of Fort Canning Park, inside the YWCA building. The staff is friendly and helpful. Just a few meters from the National Museum of Singapore and a couple of blocks from the Bencoolen Station (5 mins walking).
Stayed 2 nights in Jan 2019
Response from Reservations on 11 Feb 2019
Thank you very much for your review. We value your feedback, in order to improve our services. We are looking forward to welcoming you again in near future. Have a nice day.