Located near San Domenico and opposite bus station area, walking distance to centre and sights. Hotel showing some signs of wear and tear - my standard room had broken window and curtains and stained carpet. Breakfast buffet very busy, not enough tables, food wasn’t labelled. Huge problem was no air conditioning - they didn’t tell me it was broken when I checked in (though they were telling people the next day, when it had been out for at least two days already). I was moved to a better room (views of Duomo on skyline), with a window I could open, but having such a problem over so many days definitely wasn’t the four-star experience I’d paid for.