3 bars/lounges

Reviews of Golden Tulip Shanghai Rainbow

5 out of 5
Golden Tulip Shanghai Rainbow
No. 2000 Yan An Rd West, Chang Ning District, Shanghai, Shanghai

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 229 reviews" "
Rating 8 - Good. 103 out of 229 reviews" "
Rating 6 - Okay. 32 out of 229 reviews" "
Rating 4 - Poor. 2 out of 229 reviews" "
Rating 2 - Terrible. 3 out of 229 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

changhyeon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from MarCom on 10 Jan 2020
Thank you very much for sharing your experience,We look forward to see you again the future !

10/10 Excellent

Xueyuan

Stayed 4 nights in Nov 2019

8/10 Good

T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the nice garden where we can drink coffee or eat outside with a little lac and waterfall. Didn't like that the receptionist show us the smoking area at the entrance without telling us that we can smoke in the garden
Stayed 4 nights in Nov 2019
Response from MarCom on 26 Nov 2019
Dear Guest, Thank you very much for your valuable feedback about your stay in our hotel. We are delighted reading that our garden made the difference. We appreciate even more your feedback on where our team can do better. We look forward to welcoming you again! Playtime. Anytime.

10/10 Excellent

Tony, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff named Yi Yang was very helpful. It was during the second China International Import Expo period, so lots of people trying to check in. Mr. Yang was able to take care of customers very efficiently, and provided useful security tips. Very courteous! Surprisingly, the hotel provided light breakfast options on executive dinning floor. Other than that, it was a decent convevient hotel.
Stayed 1 night in Nov 2019
Response from MarCom on 27 Nov 2019
Dear Tony, Thank you for sharing your experience with us. We are delighted reading that our staff made the difference and that you enjoyed your stay. We look forward to welcoming you again. Playtime. Anytime!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Loved this hotel, lifts were quick, service wonderful, nothing was too much trouble. Would stay again!
Stayed 8 nights in Sep 2019
Response from Golden Tulip Shanghai Rainbow on 12 Sept 2019
Dear Cathy, Thank you for taking the time to share your feedback with us. We are most grateful for your appreciation of our service, especially the comfort and facilities. We look forward to welcoming you back to our hotel again for another round of Playtime. Anytime.

10/10 Excellent

Fu Ying Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Golden Tulip Shanghai Rainbow on 30 Aug 2019
尊敬的客人,您好!感谢您选择入住上海虹桥郁锦香宾馆,并满意此次入住,期待您的再次光临!

10/10 Excellent

Takane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Golden Tulip Shanghai Rainbow on 30 Aug 2019
この度は上海虹橋郁錦香賓館を御利用くださり、誠にありがとうございます。当ホテルのサービスに高い評価を賜り光栄でございます。又の御来館をお待ち申しております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a good stay
The hotel was modern and clean. They seem very popular, but because of the there were long queues at reception at times and breakfast was a bit too busy.
Stayed 2 nights in Jul 2019
Response from Golden Tulip Shanghai Rainbow on 24 Jul 2019
Dear guest, Thank you for sharing your feedback. We are delighted knowing that you enjoyed our facilities and cleanliness. We appreciate even more your feedback on the areas where our service can do better. We look forward to welcoming you back again where our proactive staff can encourage you to enjoy your Playtime. Anytime. once more!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was renewed several years ago. the room is much better than before.
Stayed 1 night in Jun 2019
Response from Golden Tulip Shanghai Rainbow on 24 Jul 2019
Dear guest, Thank you for giving us a full score and for taking the time to share your feedback with us. We look forward to welcoming you back and enjoy your Playtime. Anytime. once again!

10/10 Excellent

Takane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, staff is nice. Hotel is clean and nice.
Stayed 1 night in May 2019
Response from General Manager: Peter Herweck on 22 May 2019
評価していただき誠にありがとうございます。今後も是非当ホテルをご利用ください。お客様のご健康をお祈りしております。

10/10 Excellent

Nicklaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from General Manager: Peter Herweck on 28 Apr 2019
Thank you very much for sharing your experience,We look forward to see you again the future !

10/10 Excellent

Kitak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one night but wanted more staying
Location is good. Front and Room services are also kind and fast. Recommendable.
Stayed 1 night in Apr 2019
Response from --General Manager: Peter Herweck on 28 Apr 2019
We are honored to have you as our guest and we will do our utmost to make your stay is not only pleasant, comfortable, but an Inspiring Stay.

8/10 Good

Renee

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is a really nice hotel, great amenities, nice staff. But if you want a good experience it’s worth paying for the suites. The basic rooms have water stains on a lot of the decor. View is better in the front of the hotel. Otherwise no view.
Stayed 2 nights in Apr 2019
Response from General Manager: Peter Herweck on 8 Apr 2019
Thank you for taking the time to share your feedback with us.Recommend our executive room, also very good!Absolutely a good choice for business and sightseeing. We will continue our enthusiasm and look forward to welcoming you back to our hotel.

8/10 Good

chee sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from --General Manager: Peter Herweck on 3 Apr 2019
Welcome to Golden Tulip Shanghai Rainbow! It is our great pleasure to welcome you and thanks very much for choosing our hotel as your “home away from home”,no matter it is for leisure or business. We are honored to have you as our guest and we will do our utmost to make your stay is not only pleasant, comfortable, but an Inspiring Stay.

10/10 Excellent

wing fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price
cozy, convenient
Stayed 3 nights in Mar 2019
Response from --General Manager: Peter Herweck on 15 Mar 2019
Thank you very much for sharing your experience,We look forward to serving you better in your future stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL LOCATION IS CONVENIENCE,CAN TRAVEL ANYWHERE EASILY
Stayed 1 night in Jan 2019
Response from --General Manager: Peter Herweck on 16 Jan 2019
Welcome to Golden Tulip Shanghai Rainbow! It is our great pleasure to welcome you and thanks very much for choosing our hotel as your “home away from home”,no matter it is for leisure or business. We are honored to have you as our guest and we will do our utmost to make your stay is not only pleasant, comfortable, but an Inspiring Stay.

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel located just outside the city center. Caters to international standards re no smoking etc. recommend.
Stayed 1 night in Dec 2018
Response from General Manager: Peter Herweck on 26 Dec 2018
Dear Guest, Thank you very much for giving us 5. We sincerely look forward to welcoming you back to our hotel. General Manager: Peter Herweck

8/10 Good

Cho Leung Davie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from General Manager: Peter Herweck on 20 Dec 2018
Dear Guest, Thank you for taking the time to share your feedback. And thank you for your score. We look forward to welcoming you back to our hotel. General Manager: Peter Herweck

8/10 Good

GIULIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from General Manager: Peter Herweck on 3 Dec 2018
Dear Guest, Thank you for taking the time to share your feedback. We appreciate your score. We look forward to welcoming you back to our hotel. General Manager: Peter Herweck

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in shanghai
Great hotel good area good service, bar and coffee nice . Singers also good
Stayed 3 nights in Nov 2018
Response from General Manager: Peter Herweck on 19 Nov 2018
Dear Guest, Thank you for your feedback. We appreciate your positive comments. We look forward to welcoming you back to our hotel. General Manager: Peter Herweck

10/10 Excellent

Turgay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly satisfactory
I usually stay at international known chains so, when I booked this hotel first time, wasn't sure. In the end, I liked very much. First, lobby staff understands good English and polite. I forgot something at the airport, they gave me the number of Airport fast. Breakfast was good, many choices. The gym was small but, clean and enough and 24 hours. The area is a bit silent but, taking a car to the city center is just 15 mins, easier to find car compared to the city center. Very close to Hongqiao Airport too. One thing I was surprised that they asked me to wear a swimming cap but, I'm bald, I don't have hair, no hotel insisted on this. Doesn't makes sense, made me unhappy in the morning.
Stayed 1 night in Nov 2018
Response from General Manager: Peter Herweck on 19 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We are most grateful for your appreciation of our breakfast . Also we are so sorry your were unhappy at that time. We will impove our service and we look forward to welcoming you back to our hotel. General Manager: Peter Herweck

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appears to have lobby area, restaurants, and rooms recently renovated. Very clean hotel.
Stayed 4 nights in Nov 2018
Response from General Manager: Peter Herweck on 9 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We are most grateful for your comments. Thank you for your suggestion and support. We look forward to welcoming you back to our hotel. General Manager: Peter Herweck

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is good
Everything is fine except too far away from all subway stations.
Stayed 3 nights in Oct 2018
Response from General Manager: Peter Herweck on 5 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We are most grateful for your appreciation of our service. And we glad we could help you. We look forward to welcoming you back to our hotel. General Manager: Peter Herweck

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has been newly remodeled. Well done! A
Quality hotel with well thought out interior design, professional staff and comfortable beds. A joy to stay here - good value for money.
Stayed 1 night in Oct 2018
Response from General Manager: Peter Herweck on 15 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We are most grateful for your appreciation of our hotel. Thank you for your suggestion and support. We sincerely look forward to welcoming you back to our hotel. General Manager: Peter Herweck

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel:
- Reception and Check in was ok - Room is ok - Location is a bit far away from center and subway (need walk 20 min). Now, for Hongqiao airport, it was ok - Gym center is so-so. 2 running machines was out of order, only one working - Massage was good and serious
Stayed 1 night in Sep 2018
Response from General Manager: Peter Herweck on 12 Oct 2018
Dear guest, Thank you for taking the time to share your feedback. We will fix the gym machine and so sorry about this issue , as we work hard to deliver an exceptional guest experience and it is apparent that, in this case, we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience. We look forward to welcoming you back to our hotel. General Manager: Peter Herweck

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
This hotel exceeded my expectation as I receive 5 star service and room was large and comfortable. May not be located in the busiest part of town but there are shopping centers close by (10 mins walk) and close to subway station
Stayed 1 night in Sep 2018
Response from Susan Shen on 18 Sept 2018
Thank you for giving us a full score and for taking the time to share your feedback with us. It is located in the business hub of Hongqiao Development zone, adjacent to the International Trade Center & Shanghai Mart, close to the inner express way and Yan' an road express way. There are several traffic main roads and subway No.3/4/10 are nearby. It takes 20 minute to various destinations like Hongqiao airport, newly built National Exhibition and Convention Center and Huaihai road high-end commercial area by taxi. Many business office buildings, shopping centers, restaurants and entertainments are located in the area.Absolutely a good choice for business and sightseeing. We will continue our enthusiasm and look forward to welcoming you back to our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome and great price. Couldn’t ask for more. Loved it.
Stayed 1 night in Aug 2018
Response from Susan Shen on 24 Aug 2018
Dear guest, Thank you very much for this magnificent review of Golden Tulip Shanghai Rainbow. We are most grateful for your appreciation of our breakfast. The hotel will launch a variety of preferential treatment regularly, we sincerely look forward to welcoming you back to our hotel.

10/10 Excellent

P, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly renovated
I have stayed here a number times in the last 5 years and it has been ok - a little tired from age but still ok. However, the entire hotel has had a significant renovation that was just completed at the end of 2017. It is now a great place to stay with an above average breakfast! I will look forward to staying here again.
Stayed 2 nights in Apr 2018
Response from Golden Tulip Shanghai Rainbow on 26 Apr 2018
Thank you very much for sharing your experience,We look forward to serving you better in your future stay with us!

6/10 Okay

Nader, Tehran

Liked: Room comfort
Visitor from Dubai

2/10 Terrible

DONGGEN

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2021
Response from MARCOM on 6 Jul 2021
Thank you for your review. Your feedback is important to us so if you could tell us more about your experience we could make sure to improve and serve you well. We hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変満足。朝食のメニューがもう少し多ければなお満足。
Stayed 2 nights in Jun 2021
Response from MARCOM on 6 Jul 2021
この度はご宿泊していただき誠にありがとうございます。当ホテルは虹橋開発区の中心に位置し、周辺へのアクセスはとても便利です。また買い物や飲食の施設も揃っております。またのお越しをお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウトが便利
Stayed 1 night in Jun 2021
Response from MARCOM on 6 Jul 2021
評価していただき誠にありがとうございます。今後も是非当ホテルをご利用ください。お客様のご健康をお祈りしております。

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021
Response from MARCOM on 23 Apr 2021
Thank you very much for your feedback . We look forward to welcoming you again! Playtime. Anytime.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Marcom on 19 Feb 2020
Thank you very much for sharing your experience,We look forward to see you again the future !

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020
Response from MarCom on 19 Feb 2020
Thank you very much for sharing your experience,We look forward to see you again the future !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Location is good, but no subway station nearby.
Stayed 5 nights in Jan 2020
Response from MarCom on 20 Jan 2020
Dear Anonymous, Thank you for your feedback. Our hotel is in the Hongqiao Development zone, close to the inner express way and Yan'an road express way. Subway lines No 2/3/4/10 are around a 10 minutes’ walk from the hotel. We look forward to welcoming you again. PLAYTIME. ANYTIME.

10/10 Excellent

KEN1, 三重県

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
返金不可の予約を日程を間違えて予約してしまったが、状況を説明したらすんなりと返金に応じてくれた。しかも、ホテル側から返金処理をしてくれた!
Stayed 1 night in Jan 2020
Response from MarCom on 19 Feb 2020
評価していただき誠にありがとうございます。今後も是非当ホテルをご利用ください。お客様のご健康をお祈りしております。

8/10 Good

Insoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고입니다.
처음 이용했는데 다른 후기들 처럼 깨끗하고 청결했습니다. 특히 저는 피트니스와 수영장을 이용했는데 관리가 잘 되어 매일 운동하고 수영하며 지냈습니다. 다음에도 또 이용할 것 같아요~
Stayed 6 nights in Dec 2019
Response from MarCom on 30 Dec 2019
Dear Guest, Thank you very much for your valuable feedback about your stay in our hotel. We are delighted reading that our gym&swimming pool made the difference. We appreciate even more your feedback on where our team can do better. We look forward to welcoming you again! Playtime. Anytime.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安排老闆及客人住已超過20次以上, 從沒表示過不滿, 應該很滿意
Stayed 2 nights in Dec 2019
Response from 虹桥郁锦香宾馆公关部 on 10 Feb 2020
尊敬的客人,您好!感谢您选择上海虹桥郁锦香宾馆,并给予我们如此高的评价。我们会继续努力,为您 和您的客人提供更好的入住体验。真诚地期待您的再次光临!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
酒店位置不错,酒店卫生一般
Stayed 1 night in Dec 2019
Response from MarCom on 19 Dec 2019
感谢您的入住,我们地处虹桥开发区的中心地带,周边交通便利,配套设施完善,吃喝玩乐一应俱全,期待您的再次入住!您所反馈的入住感受将是我们继续改进服务细节和完善设施配套的宝贵意见。

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2019
Response from MarCom on 18 Dec 2019
Thank you very much for sharing your experience,We look forward to serving you better in your future stay with us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from MarCom on 18 Dec 2019
Thank you very much for sharing your experience,We look forward to serving you better in your future stay with us!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もきれい、対応も良く、満足です
Stayed 1 night in Dec 2019
Response from MarCom on 18 Dec 2019
Thank you very much for sharing your experience,We look forward to serving you better in your future stay with us!

10/10 Excellent

Nisin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても過ごしやすかったです。
Stayed 8 nights in Nov 2019
Response from MarCom on 16 Dec 2019
この度は上海虹橋郁錦香賓館を御利用くださり、誠にありがとうございます。当ホテルに高い評価を賜り光栄でございます。私共ではより良いサービスをお客様に御提供出来ます様努めて参ります。又の御来館をお待ち申しております。

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019
Response from MarCom on 9 Dec 2019
Thank you very much for sharing your experience,We look forward to serving you better in your future stay with us!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from MarCom on 6 Dec 2019
Thank you very much for this magnificent review of Golden Tulip Shanghai Rainbow.And satisfied with this stay,we sincerely look forward to welcoming you back.

10/10 Excellent

SASAKI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from MarCom on 5 Dec 2019
Thank you very much for sharing your experience,We look forward to see you again the future !

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019
Response from MarCom on 2 Dec 2019
Thank you very much for sharing your experience,We look forward to see you again the future ! Please let us know if there is any service, which we can improve on by completing the Guest Questionnaire and returning back to us.

8/10 Good

Y.S, 日本

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
ヘアドライヤーが小型で使い難いが、 それ以外は快適に過ごせました。
Stayed 4 nights in Nov 2019
Response from MarCom on 2 Dec 2019
評価していただき誠にありがとうございます。今後も是非当ホテルをご利用ください。お客様のご健康をお祈りしております。