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Grand Kempinski Hotel Shanghai

Star Rating
5 out of 5

Information

Reviews

4.4 / 5Excellent
817 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Oriental Pearl Tower
    9 min walk
  • Popular Location
    Jin Mao Tower
    12 min walk
  • Popular Location
    Shanghai World Financial Center
    13 min walk

Choose dates to view prices

Book online or call:

03 7724 9556
  • Premier Skyline View Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Deluxe Bund View Room

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Grand Studio Skyline View Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Double Or Twin Superior City View

    More details
  • Double Or Twin Premier Skyline Room

    More details
  • Double Or Twin Bundview Deluxe

    More details
  • Studio Grand Skyline View Room

    More details
  • Executive Skyline View Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Executive Bund View Room

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Grand Executive Skyline View Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Grand Executive Bund View room

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Double Or Twin Executive Skyline View Room

    More details
  • Double Or Twin Executive Bund View

    More details
  • Double Or Twin Grand Executive Skyline View Room

    More details
  • Double Grand Executive Bund View Room

    More details
  • Executive Suite

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Skyline Suite

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Double Executive Suite

    More details
  • Suite Skyline Suite

    More details
  • Diplomatic Suite

    Room Amenities

    • River view
    • Sleeps 2
    • 1 King Bed
    More details
  • Double Diplomatic Suite

    More details

About this area

Shanghai

Located in Shanghai's Downtown Shanghai neighbourhood, Grand Kempinski Hotel Shanghai is on the Strip and on the waterfront. Oriental Pearl Tower and Shanghai Tower are notable landmarks, and travellers looking to shop may want to visit The Bund and Nanjing Road Shopping District. Check out an event or a game at Mercedes Benz Arena, and consider making time for Yu Garden, a top attraction not to be missed. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Oriental Pearl Tower - 9 min walk
  • Popular Location
    Jin Mao Tower - 12 min walk
  • Popular Location
    Shanghai World Financial Center - 13 min walk
  • Popular Location
    Shanghai Tower - 14 min walk
  • Popular Location
    Pudong Riverside Promenade and Park - 2 min drive

Getting around

  • Shanghai Railway Station - 8 min drive
  • Dongchang Road Station - 12 min walk
  • Shanghai (PVG-Pudong Intl.) - 29 min drive

Restaurants

  • Where to eat
  • Elements – Serves breakfast, lunch and dinner daily.
  • Acqua – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Suntime Century – Restaurant offering Chinese cuisine. Open daily.
  • Albero – Restaurant offering Spanish cuisine. Open daily.

About this property

Grand Kempinski Hotel Shanghai

Luxury hotel connected to the convention centre in Shanghai with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a poolside bar. All 686 soundproofed rooms feature WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, wired Internet (surcharge) and LCD TVs.
Grand Kempinski Hotel Shanghai offers 686 forms of air-conditioned accommodation with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries.
This Shanghai hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
In addition to a full-service spa, Grand Kempinski Hotel Shanghai features an indoor pool and a health club. Dining is available at one of the hotel's 4 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and A poolside bar. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a business centre and a limo/town car service. This Art Deco hotel also offers a hot tub, a sauna and a BBQ.
Grand Kempinski Hotel Shanghai is a smoke-free property.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
The spa is open daily.

Renovations and closures

The property will be renovating from 01 July 2019 until further notice. The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Policies

Check-in

Check-in between 2 PM - midnight
Express check-in

Special check-in instructions

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 208 per person (approximately)
  • Fee for in-room wireless Internet: CNY 120 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A swimming cap is mandatory in the swimming pool. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Grand Kempinski Hotel Shanghai
  • Grand Kempinski Shanghai
  • Gran Melia Shanghai Hotel Shanghai
  • Kempinski Shanghai Shanghai
  • Grand Kempinski Hotel Shanghai Hotel
  • Grand Kempinski Hotel Shanghai Shanghai
  • Grand Kempinski Hotel Shanghai Hotel Shanghai

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 208 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • premium channels
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Activities

  • Bike hire
  • Golf lessons
  • Golf
  • Hiking/biking trails

Where to eat

  • Elements – Serves breakfast, lunch and dinner daily.
  • Acqua – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Suntime Century – Restaurant offering Chinese cuisine. Open daily.
  • Albero – Restaurant offering Spanish cuisine. Open daily.
  • Red Passion – Open daily.
4.4

Excellent

5 - Excellent
505
4 - Good
223
3 - Okay
50
2 - Mediocre
24
1 - Poor
15
4.6
Cleanliness
4.3
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was an amazing and luxurious room. The view to the water on entering the room was breathtaking. The location is excellent and in the downtown business area (so great for business), shopping centre (so your spouse/kids/family) wont be bored. Staff mostly speaks English (for the language challenged as I am) and to say the service is white glove VIP treatment is quite an understatement (they remember your name and your room!). It is easily my favorite hotel and room in all my years of business travel so far

Stayed 5 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Staff very attentive and great location bellman and concierge very helpful with getting me cab service as only speak English

Stayed 2 nights in Nov 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, excellent staff, good food, great value

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2019

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