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Reviews of Central Hotel Shanghai

4 out of 5
Central Hotel Shanghai
No 555 Jiujiang Road, Shanghai, Shanghai

Reviews

8.8

Excellent

Rating 10 - Excellent. 522 out of 1007 reviews" "
Rating 8 - Good. 386 out of 1007 reviews" "
Rating 6 - Okay. 68 out of 1007 reviews" "
Rating 4 - Poor. 17 out of 1007 reviews" "
Rating 2 - Terrible. 14 out of 1007 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, a lot of restaurants and shopping mall nearby.

8/10 Good

Lien Whai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Mar 2024

6/10 Okay

mehran

Liked: Staff & service
You can’t adjust hot and cold water for shower
Stayed 2 nights in Mar 2024

10/10 Excellent

Alam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good. I am not really happy with the receptionist service. Communication n flexibality
Stayed 4 nights in Feb 2024

10/10 Excellent

Ying Bing, Lysterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, front reception really friendly and helpful, within walking distance to the bund and subway.
Stayed 4 nights in Feb 2024

8/10 Good

Gareth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location is excellent for first time travelers or if you are only there for a short time. Easy walk to the Bund and main walking street. Property could use a little bit of an update as it feels a little tired. Otherwise everything was pretty clean and service was decent.

10/10 Excellent

Qian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jacky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a bit ageing but the quality is good. Right in the centre of shanghai and very close to nanjing road. We didnt realise subway station is only a short walk from the back door until the last day. Breakfast is acceptable. Chinese style and western style breakfast are available. Staff are friendly and willing to help even though their English is not great, but that is expected. In general this is a good hotel for its price.
Stayed 2 nights in Dec 2023

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

YING

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Had a good stay. Convenient location next to the subway. Room was warm and cosy, especially with the cold weather outside. An effort can me made on the quality of the TV.
Stayed 4 nights in Dec 2023

10/10 Excellent

Whang Lay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was quick to response for a change of room due to noise arising from the strong wind in the room. Near dining and shopping. Walking distance to subway. Staff was also aware of the request for additional bed. Overall satisfied with the good service. However if the toilet would to improve with a separate shower cubicle would be ideal. The toilet looks dated.
Stayed 5 nights in Dec 2023

10/10 Excellent

Doris

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Dec 2023

10/10 Excellent

Zaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well sized rooms for an excellent price, very clean and the location is top notch
Stayed 5 nights in Dec 2023

10/10 Excellent

Xiaoping

Stayed 6 nights in Dec 2023

10/10 Excellent

Bang Rong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, room size is big, hotel’s restaurant offers very delicious meals.
Stayed 2 nights in Dec 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stay for 9 nights, location in L2 metro line is very easy to everywhere and direct to airport too. Some staff speech good English and clean ladies very polite. But need choose higher level room because building site nearby work at night.
Stayed 9 nights in Dec 2023

10/10 Excellent

Cong

Stayed 2 nights in Dec 2023

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, amenities
I had very good time at this hotel , starting from the front desk and checking to the extremely helpful porters who find it strange to accept a tip for doing their job . The breakfast buffet was brilliant with endless varieties of authentic food. The location was perfect with walking steps to the Metro with direct access to the Airport and the other direction will take you the shopping area

8/10 Good

Adnan, Holland

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property in perfect location for East Nanjing Rd, Metro, Dining Etc.... the only Con was a charge for $9/key if you lose the room plastic card key. We left 3 keys in the room and the room service could not locate them and we had to go back to the room to find them. Very low customer service when they make you wait on checkout about 20 Minutes to resolve this issue for keys not worth more than $0.20 each! when we had 2 rooms and we stayed for 8 nights!
Stayed 7 nights in Nov 2023

8/10 Good

Tiang Joon, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good, short walk to Nanging Street. Staffs are friendly.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ying Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly, convenient.
Stayed 3 nights in Nov 2023

10/10 Excellent

Gan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

Toh Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023

8/10 Good

Kum Ngoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except the wifi which is slow, everything is satisfactory.
Stayed 8 nights in Nov 2023

10/10 Excellent

Ronald

Travelled with family
Great hotels
Stayed 1 night in Nov 2023

8/10 Good

Scott, Richmond

Liked: Staff & service, property conditions & facilities
Great time
Stayed 2 nights in Nov 2023

10/10 Excellent

Sophia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to get in and out, eat and shop. 200 meters from the subway station.
Stayed 1 night in Nov 2023

6/10 Okay

Lauren

Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Balaji, Evergreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient to the metro, about 5 minutes. We can take the metro straight to the airport which is very convenient. There are several dining options close by.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money near Nanjing Road
This hotel is quite affordable for the perfect location. Just a stone's throw away from Nanjing Road, Central Hotel is value for money. There are cheaper hotels around the area, but this has an Old Shanghai feel and good interior, linens are very white and room is very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Chee Huong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shanghai - Cemat trip
Clean and location was great.
Stayed 3 nights in Oct 2023

8/10 Good

Mandy

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is a bit old but location is good, just right next to Nanjing dong Lu and near to metro line 2.
Stayed 3 nights in Oct 2023

6/10 Okay

Munan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights. It was perfect. Everything was convenient location-wise. The hotel is well maintained and everything function well. The staff was great!
Stayed 4 nights in Oct 2023

10/10 Excellent

Meying

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

DESMOND

Stayed 1 night in Oct 2023

8/10 Good

Lijing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location
Stayed 5 nights in Sep 2023

6/10 Okay

Meiling

Travelled with family
Liked: Cleanliness, staff & service
the place is super convinient ,it's pretty much in downtown , few minutes walk from shopping malls ,food street and the Shanghai harbor . However our room have a leaking sink ,water will gets everywhere and we didn't realize where the water coming from until next day .the staff there are super friendly though . It's not a bad spot ,but needs more improvement for sure .
Stayed 1 night in Sep 2023

2/10 Terrible

Andrew

Stayed 3 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not expensive, very nice hotel and excellent location - close to the metro line 2 which travels between the two Shanghai airports, close to a big shopping street and in walking distance from fantastic view to the Shanghai skyline. I would book this hotel again and I recommended this hotel to my friends.

10/10 Excellent

Nevin

Stayed 3 nights in Sep 2023

8/10 Good

Guillermo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!!
Stayed 8 nights in Sep 2023

8/10 Good

Cheng Giap

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
When other hotel guest walk by or closing door the sound is too loud
Stayed 5 nights in Sep 2023

10/10 Excellent

Almaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Hotel Shanghai is my best choice!
My first experience of staying at this hotel was in 2015. I stayed at this hotel several times in the following years. I like its location, caring staff, cleanliness in the rooms. Therefore, without hesitation, I chose this hotel.
Stayed 7 nights in Aug 2023

10/10 Excellent

aashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

eng cheong

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Ping

Stayed 1 night in Jul 2023