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Reviews of 1 Orange Hotel KLIA & KLIA2

2 out of 5
1 Orange Hotel KLIA & KLIA2
25-G, Jalan Warisan Sentral 1, KIP Sentral Kota Warisan, Sepang, Selangor

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 180 reviews" "
Rating 8 - Good. 75 out of 180 reviews" "
Rating 6 - Okay. 34 out of 180 reviews" "
Rating 4 - Poor. 14 out of 180 reviews" "
Rating 2 - Terrible. 1 out of 180 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Yee Shuai

Liked: Cleanliness
Closed to airport
Stayed 1 night in Aug 2023

6/10 Okay

Suhaidi

Travelled with family
Liked: Cleanliness, staff & service
Here is a possible re-write: The staff are friendly and attentive. However, the lift is only for luggages, not for guests. It would be better if they could install a lift that can carry people as well - climbing the stairs to the third floor is not easy for those with knee problems! The air conditioner also needs servicing - the room is warm even at the lowest temperature setting.
Stayed 1 night in Jun 2023

4/10 Poor

Marek

Disliked: Cleanliness, property conditions & facilities
Bathroom not clean - hair around the sink from the previous guest. Bathroom looked like it was under renovation
Stayed 1 night in Jun 2023

8/10 Good

raymond

Travelled with family
Liked: Cleanliness, staff & service, room comfort
KLIA overnight
Nice basic clean room, great for overnight stay. Rooms are clean but the hallway carpets are scary filty and worn out. Shame as the rest of the hotel is fine. Front desk staff is very friendly and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

MARRYAR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good, Thank you for everything​ from your supports.
Stayed 2 nights in May 2023

8/10 Good

Tami

Travelled with family
Liked: Staff & service, room comfort
Ok for one night
This was our second overnight stay at this hotel in a week. The second room we got was much better than the first. It had a small window and the beds were more comfortable. The bathroom grout and around the sink needs to be scrubbed to remove black mold. Hallway carpet needs to be replaced and walls need to be painted.
Stayed 1 night in May 2023

6/10 Okay

Tami

Travelled with family
Disliked: Property conditions & facilities
Needs work
This hotel needs some work. It is about 20 mins from the airport. They provide transportation but it is an extra cost. A fresh coat of paint on the walls and new carpet are needed in the hallways and rooms. The room did not have a window and the bathroom had a shower with no shower walls or door so the water got all over the floor in the area where the sink was. The tile grout was black with mold and needed to be cleaned. I know this is a low priced motel but cleanliness should be a priority. We were very appreciative that they let us store our bags there while we went on a side trip to Thailand.
Stayed 1 night in May 2023

10/10 Excellent

Mui Ching

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is good for one night stay for next day flight.
Stayed 1 night in May 2023

8/10 Good

Natalia

Stayed 1 night in Apr 2023

4/10 Poor

Thiam kwai

Travelled with family and small children
Liked: Amenities
Unfortunately the staff said there is no internet
Stayed 1 night in Mar 2023

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Transit Hotel
My choice place to stay during my transit trips. Very convenient location. Food places all around. Cheap, spacious and clean room. Fantastictly helpful and friendly reception.
Stayed 1 night in Mar 2023

4/10 Poor

HYGINUS, W. P. LABUAN

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I received my room key from the reception but when I was about to enter, my room was not ready. The housekeeping staff was kind to do it immediately though. By the way, with the price of RM126 a night, I could have got a better hotel in downtown KL. This hotel does not provide complimentary sachets of tea or coffee. I believe one or two sachets would not cost them a fortune. A budget hotel can provide but why can't Orange Hotel? The most disappointing matter was the TV. There was no signal for all the channels! Please have the courtesy to fix your TV or provide alternatives. I would give a C- for hospitality and A- for cleanliness (dusty window curtains and windows).
Stayed 1 night in Mar 2023

8/10 Good

Chad

Liked: Staff & service, amenities, property conditions & facilities
Good hotel for a short stay. Two good local restaurants at either end of the block, night market out back.
Stayed 1 night in Feb 2023

6/10 Okay

Elyse, Provo

Travelled with family
Liked: Staff & service
Disliked: Amenities
Stayed one night on the way into town after a late night of traveling. Front desk attendant was nice, but hard to understand. We were also notified upon check in that there was a small tourism tax per night we were expected to pay in cash. I had no cash on me so the attendant said she'd waive it, but it was still frustrating not to know this beforehand. The room was clearly worn out with hard beds and lousy A/C. The only thing I really liked was the shower that worked well. Overall, I was grateful for a clean bed to sleep in, but would pay a little more next time for a nicer place even if just for better A/C.
Stayed 1 night in Jan 2023

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are great, clean and comfortable and the front service is amazingly helpful. Location is also good, surrounded by restaurants and not far to the airport (MYR 30 thru Grab). The only negative i can say is the corridors, not so clean and a bit of smell, however it doesn't affect the stay and with the price, you can really close your eyes☺️. Please prepare cash for government tax equivalent to MYR 10 per room.
Stayed 1 night in Jan 2023

10/10 Excellent

Peh Wui

Travelled with family
Liked: Cleanliness, staff & service
Very near to the airport. Lots of eatery and convenience store near by.
Stayed 1 night in Dec 2022

8/10 Good

Ferdinand

Stayed 1 night in Nov 2022

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1Orange is great as a stopover accommodation. The rooms are very basic and clean. There are pleanty of places to eat and just downstairs there is a convenient store.
Stayed 1 night in Oct 2022

10/10 Excellent

Gabriela

Stayed 1 night in Jul 2022

8/10 Good

Phik Wei

Stayed 1 night in Jul 2022

10/10 Excellent

Andy

Stayed 1 night in Jul 2022

6/10 Okay

william

Liked: Cleanliness, staff & service, property conditions & facilities
No fridge in rooms
Stayed 1 night in May 2022

8/10 Good

Zulfadli

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a two-queen bed room but received a 1 queen, 1 single and 1 extra. Called couple of days prior, it may be caused there was a mix on the booking. Nevertheless, it was managed correctly and we were able to have a night rest prior to our early flight. The room was super clean.
Stayed 1 night in May 2022

4/10 Poor

NOR ASIMAH

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A so-so stay
The most prominent flaw of my stay was the towels. They smelled horrible, I can't even wipe my face with them. There were 3 of us but only 2 towels were provided. The air-conditioning was poorly functioned as well. It took a longer time to cool the room. We stayed a couple of days, but the room was not make up. You have to share the iron with other guests and there wasn't any hooks or coat racks to hang your clothes as I wanted to iron my clothes all at once.
Stayed 2 nights in Jan 2022

8/10 Good

Mohd Anas Malik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room and Hotel
1. The hotel have lift/elevator, which really convenient for families with small kids and elderly. 2. There is a common area for you to have a meal. 3. There is a public PC, not currently not in service. 4. The room itself is clean, and spacious. 5. The A/C works well. Nice and cold for hot and humid Malaysia weather. The hot shower is wonderful. With strong water pressure, you will not want to get out of the shower. 6. However, there were another guest smoking in the next room, which the smell entered our room. Luckily the windows can open to let the fresh air in. 7. The water bottles are provided in the room. If it isn't enough, there is a water dispenser in the corridor. 8. A restaurant and convinience located next door. Really convenient. 9. Pizza Hut, Dominos are located nearby.
Stayed 1 night in Oct 2021

6/10 Okay

Saifuddin

Stayed 1 night in Apr 2021

10/10 Excellent

H2C, Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, near to KLIA2 airport (12km), many restaurants around.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
hotel is good.airport is near. a lot of restorans around the hotel.but they have no bear.
Stayed 1 night in Jun 2020

6/10 Okay

Chua

Travelled with partner
Liked: Cleanliness, staff & service
Looks ok. Just the bathroom got weird smell.
Stayed 1 night in Mar 2020

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the airport
Excellent accommodation. Convenient for the airport, very comfortable modern and functional. Friendly staff and plenty of eating options, both local and Western nearby.
Stayed 1 night in Mar 2020
Response from Salima on 25 Mar 2020
Dear Wayne, Warm greeting from Orange Hotels@KLIA & KLIA2! We are delighted to note that you had a pleasant stay with us. Thank you for sharing your feedback here. With a convenient location just 15 minutes away drive from the airport, with great facilities nearby, indeed we are a perfect transit passenger who are looking for the most reasonable price yet providing what is most essentials as a transit hotel. We look forward to welcome you back in the future!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect choice for airport
Clean, comfy, functional rooms. Friendly helpful staff.
Stayed 1 night in Mar 2020
Response from salima on 25 Mar 2020
Dear Wayne, Warm Greetings from Orange Hotel @ KLIA & KLIA2. We are pleased to note that you having a pleasant stay with us. Here in Orange Hotel, we believe in providing what is most essentials for a transit hotel, a clean and immaculate room, a comfortable bed and of course a hot and powerful shower to release the stress of travel. We look forward to your next visit and to welcome you back again in the not too distant future! Regards, Salima Naila, Hotel Manager

6/10 Okay

Verified traveller

overnight transit
Over night stay while transiting for airport for morning flight. Email the property and they will send you directions for the shuttle pick up, cost 30 ringgit for two and 20 in the morning. Room old but spacious. Cheap for one or two night stay. Hotel is about 15 mins from KLIA. Lots of food places to eat around.
Stayed 1 night in Mar 2020
Response from salima on 25 Mar 2020
Dear Sir/Madam, Warm greeting from Orange Hotels @KLIA & KLIA2! Thank you for taking the time and share your feedback here. It was a pleasure to serve you, and we are glad that you had a good stay with us, Here in Orange Hotel we believe what is most essentials for a transit passenger, clean, comfortable, big and most important hot powerful shower because we understand the hassle of travelling to one country and another and of course we don’t rip off your pocket! Once again, thank you for your comment and we look forward to welcome you back in the future! Regards, Salima Naila, Hotel Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is perfect..so clean.Staffs we met Sharmine and Azizi welcome us with a BIG SMILE.So helpful..polite..This hotel located in a very nice place.Lots of restaurants nearby..reasonable..And very near to KLIA 1 and2.We going to sign up to be member of Orange Hotel..Reasonable hotel rate and best service.Love you guys..See you all next time again..
Stayed 1 night in Mar 2020
Response from salima on 25 Mar 2020
Dear Sir/Madam, Warm greetings from Orange Hotel @KLIA & KLIA2! Thank you for taking the time and share your feedback here. We are delighted to note that you had a good stay with us. We would like you to know, it was a pleasure to serve you. Please visit us again, should your travel bring you back to Sepang. Have a pleasant day ahead! Regards, Salima Naila, Hotel Manager.

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay in KL
Good clean hotel for price range. Perfect for transit. Very nice staff. Some noise from.road.
Stayed 1 night in Feb 2020

8/10 Good

Patrick, Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient delivery of service with focus on getting people to meet their flight deadlines. Let me check in a whopping 3 hours early since room was ready. Vacant rooms are aired by keeping doors open which unfortunately allows mosquitoes to enter, so bring repellent (as I did) & you won't get bitten. Surrounding area is interesting & rich in food choices.
Stayed 1 night in Feb 2020

6/10 Okay

Shakeel

Business traveller
Disliked: Staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport Shuttle service at cost Reasonable
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Charmayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and Comfortable Near Airport
This hotel was for the convenience of an over night transit. I was travelling with my young and was nervous - the worst part was getting transport there. Once there it was very centrally located with KFC, McDonalds, 7 /11 and other food outlets. I then utilised the transport from the hotel in the morning which was super easy - I would stay here again.
Stayed 1 night in Nov 2019

8/10 Good

Spring9143

Travelled with family and small children
Liked: Cleanliness, staff & service
As reviewed by others, this is for travellers who need a place to rest before flying again. Basic but spacious and clean. There’s shuttle service but if you’re traveling with family (more than 3), use the taxi service- listed price was RM 45, go to the staff who man the taxi counter, and ask for discount- we had ours for RM 30 for a family of 4 with 4 cabin sized luggage. There is a cheap but good Indian shop at the corner. 24HR convenience stores next to it in case you need something or a quick bite.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
service need to improve.
stayed here for at least 4 times already, check in was fast , but service for counter is not improved. should smile more to guest ,when check out also no greeting.
Stayed 2 nights in Nov 2019

2/10 Terrible

Abd, Sydney

Business traveller
Disliked: Amenities, property conditions & facilities
Staff is not much cooperative,staff doesn’t talk in English so lot of communication problems.and the location is not good couldn’t find any good transportation or restaurants near it.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities
It was good except the electricity went off for more than an hour.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay close to airport & good for a visa run
The reception staff were great, fast, polite and efficient for both being exhausted on arrival, in a hurry on departing.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i like that place because near laundry , convenient shop , petrol pump ,restaurant and everything the most important got econsave i love so much this hotel my 3rd times check in
Stayed 1 night in Aug 2019