On the beach, beach towels

Reviews of Mountain Resort Koh Lipe

3 out of 5
Mountain Resort Koh Lipe
57 Moo7, Koh Sarai distric, A.Muang, Satun, Satun

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 275 reviews" "
Rating 8 - Good. 91 out of 275 reviews" "
Rating 6 - Okay. 39 out of 275 reviews" "
Rating 4 - Poor. 13 out of 275 reviews" "
Rating 2 - Terrible. 8 out of 275 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll see you next year. Thanks for the great stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 7 nights in Dec 2023

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, wonderful and amazing staff! The View was outstanding! The shuttle always took us and we’re always on time. That entire staff worked hard to make a great time! The bed was a bit hard, but they brought in a mattress topper to help. Def would go back, soon!
Stayed 4 nights in Nov 2023

10/10 Excellent

Maud

Stayed 4 nights in Dec 2023

10/10 Excellent

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's a lot of mosquitoes but still worth to stay at here, apply thick lotion to avoid it. The Beach nearby is amazing, the cafe near the beach and the breakfast provided are delicious ....Bed is comfortable, and the water @ bath room is big enough for a rain shower... The resort has four 4dogs, husky named "Jing", and other two small dogs named Vodka and Whiskey.. hope to meet them again..
Stayed 3 nights in Nov 2023

8/10 Good

Benjamin

Stayed 4 nights in Nov 2023

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2023

8/10 Good

Chan Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view, spacious room, quiet
Stayed 3 nights in Apr 2023

6/10 Okay

Punchanit

10/10 Excellent

UTTHASET

Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing great service & staffs, room is very comfy
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Reservation Team on 20 Mar 2020
Thank you for staying with us

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beach wasn’t crowded. Water was clear and has fish and live coral. Nice views. Restaurant and staff was good. Especially the breakfast buffet. Desk staff was also helpful. AC worked well in the room. The downside- resort is far from walking street- pickup truck taxi is provided. A lot of stairs down to the beach. Bed was hard and bumpy. No laundry service provided. Typical Thai style bathroom.
Stayed 4 nights in Feb 2020
Response from Reservation Team on 20 Feb 2020
Thank you for staying with us :)

10/10 Excellent

Modz, Nakhon Pathom, Thailand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went alone and stayed at Deluxe Garden View for 2 nights. The view from the resort is stunning. All staffs are extremely service-minded. The room is spotlessly clean and comfy. I like that the water for the bathroom has high pressure. There is a free shuttle pickup to the Walking Street daily from 6 PM to 10 PM. International buffet breakfast is very nice. But I wouldn't recommend the food at the resort's restaurant for lunch or dinner.
Stayed 2 nights in Dec 2019
Response from Reservation Team on 7 Jan 2020
Thank you for staying with us and have a nice day :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is very nice.
Stayed 4 nights in Dec 2019
Response from Reservation Team on 7 Jan 2020
Thank you for staying with us and have a nice day :)

10/10 Excellent

Anonymous, Koh Lipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Based on my recent experience, I would rate this as the best stay at Koh Lipe given the room amenities, staff service, breakfast options and most importantly, the beach which is right on the resort property from which we can get amazing views of sunrise and sunset.
Stayed 2 nights in Dec 2019
Response from Reservation Team on 1 Jan 2020
Thank you for staying with us and have a nice day :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Reservation Team on 30 Dec 2019
Thank you for staying with us :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place with view amazing
Stayed 3 nights in Oct 2019
Response from Reservation Team on 21 Nov 2019
Thank you for staying with us and for your kind review and recommendation :)

2/10 Terrible

Victor

Liked: Cleanliness
Disliked: Staff & service, room comfort
It was supposed to be perfect, but it wasn’t at al
I booked the most expensive room in a hotel that was supposed to be AWESOME, and here is the result: 1. Works on-going just behind us, and not being able to have privacy in our “private” swimming pool, as the workers were JUST there. They offered us to change the room to another one (cheaper) with no extra costs... THANK YOU. 2. The food in the restaurant was absolutely distasteful, the bread of the sandwich was hard... 3. The courtesy snacks in the room were all gone off. You can imagine my face when eating an outdated kit-kat or pistaccios.... 4. They entered the room even if I shouted “NO ENTER” to make sure the housekeeper understood the message, and she came in. I appreciate the gesture of coming in to leave bottles of water and some fruits, but she could have just leaving them at the door instead of talking to me from the bed. 5. The safety box was closed and IMPOSSIBLE TO OPEN, so when I called the room service, they came for help with a key and after several attempts of opening it, I asked if I could try. Finally, I used it with the key and not the “personal code”. 6. They made our room while we stayed there tyding up. They couldn’t wait, or come in another moment, or seriously... don’t come at all? I always book the accomodation for my trips with booking.com. This was my first experience with hotels.com and I relied on your accomodations, whatsmore, spend a lot of money considering the overal cost of a room here... But I can tell this is going to be the last.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant view with breakfast and nice hotel I will come again
Stayed 3 nights in Mar 2019

10/10 Excellent

Ruben, Cambridge,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the best part of the island. Very comfortable stay with all the amenities needed.
Stayed 2 nights in Jan 2019
Response from Reservation Team on 11 Nov 2019
Thank you for staying with us :)

4/10 Poor

Kat, Singapore

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Great view from the restaurant. Very friendly restaurant staff. But those are only two good things. Room was small and bathroom arrangement was poor. They did not clean our room. Requested multiple times, but they left fresh towels in the porch and left the card message saying we left "do not disturb" sign on the door knob. We checked before leaving the room that right side (please clean room) of the sign was facing outward on door knob. Other guests we got to know at the hotel were complaining same thing.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Pojie, Sungai Petani, Kedah, Malaysia

Liked: Cleanliness, staff & service
Nice hotel near to beach. No Wifi Internet at room. Last minute change room type from double bed to two single bed. So disappointed.
Stayed 1 night in Oct 2018
Response from Kritchanon W. on 12 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Klins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend
everything gets 10. only free shuttle needs improvement. there is only free shuttle from 18:00 to 21:00. out of the time, need to call taxi or walk.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice view of Lipe island
Best view of the island. A little too far to walk to the beach. People with mobility issue are not recommended. The location of this hotel is far away from walking street but the hotel provides the shuttle service (truck) between 6 to 9 pm.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jiavin, Malsysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value with nice environment
Staff is helpful , English can understand . The included breakfast is very nice , and the lunch and dinner menu not bad too . But when we arrived the island , they are late to pick us up at the immigration office . The Wifi Strength are not strong , even though it has 9 Access Point but at most of the time we only got 2bar , and sometimes will disappeared . Not sure is it location problem , I stay family bungalow .
Stayed 2 nights in May 2018

8/10 Good

Punchita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place and amazing view
Stayed 2 nights in Mar 2018
Response from Reservation Team on 21 Nov 2019
Thank you for staying with us :)

6/10 Okay

Lady ed, London

Disliked: Room comfort
Hotel with a view
Nice touch to be picked up at the arrival plus waited fir us for passport clearance. Thank you. Straight forward checking. Good point: location great view, ground ( swimming pool garden) staff helpful , few steps from girgeousbeach. Not so good: need renovation a little old the shower room is outside so often found insects and frogs! It could be great if the bungalows were done up. Breakfast is ok nothing special a little like a cantine! In general I d rate it 2/3 stars but it served its purpose. Very far from shops etc!
Stayed 2 nights in Mar 2018

4/10 Poor

Ameli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Disappointing stay, glad I stayed only one night. Pros: Great view from the restaurant and nice quiet location. Cons: the reception staff don’t speak English they only know what they learned for checkin and checkout. The reception area itself looks very sad and outdated. There are lots of ants crawling on the reception desk. Everything in this hotel is dated and in need of refurbishment. The beds are very firm and I felt mattress coils on my body. There were lots of ants, mosquitoes, spiders and other little creatures. The beach area is poorly maintained and not clean. There are only few umbrellas and beach beds on the beach. The pins are missing from most of the umbrellas so you can’t use them. The beds are wooden without the soft part so not really comfortable at all. There is a shaded area so it’s ok to lay on the sand.
Stayed 1 night in Mar 2018

10/10 Excellent

Suchaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Kun

Liked: Cleanliness, property conditions & facilities, room comfort
just so so
just so, it's not very convenience in location,but the view is very good
Stayed 1 night in Feb 2018

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and friendly staff.
The resort and staff were friendly and very good to us. It was a pleasant stay
Stayed 4 nights in Dec 2017

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 3 star with a 5 star breakfast and service
For a 3 star hotel - the staff at Mountain treated us like 5 star guests! We would definitely come back. It has lots of potential to being a 5 star.

2/10 Terrible

khoa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly NOT commended
This review is short, simple, fair and straight to the point. Based from my experience. 1. No one speak English here, even the receptionist. It was extremely frustrated check in. 2. The TV has no English Channel. No wonder I don’t see any westerner the entire time I was here. 3. Far from walking main street, you must call and wait for taxi to arrive. Hotel pick up truck uses to transport guess only operate from 6:00pm - 9:00pm. 4. The road between Hotel and main street is very bumpy and dangerous. You must hold on tight or else you can hurt yourself. 5. Extremely poor internet connection. No inroom, only at reception area and constantly got interrupted. If you wake up in the middle of the night and can’t go back to sleep. There’s no mean of entertainment, no internet and no English TV channel. 6. The hotel website lists 7 phone numbers. But only 2 were working. But the people answer the phone don’t speak English. 7. The food here is no bad and expensive. For good and cheap food, you have to hassle get into main walking street.
Stayed 3 nights in Oct 2017

8/10 Good

David, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good breakfast, nice beach
The hotel will pick you up at the boat dock area and bring you to the hotel, riding on the bench in the back of a pickup truck. The nearby Walking Street is fun. I had a bungalow on the beach and it's a fun experience. If you get one of the four beach bungalows, just be aware that you have to climb about a hundred steps to get up to the main resort area. Snorkeling is okay there but is better at sunset beach.
Stayed 5 nights in Oct 2017

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Tho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights chill out trip.
Have shuttle to walking street from 18:00 to 21:00 daily. Downside when it rains the front entrance to restaurant is submerged in water. Need clothes like at front of chalet to dry clothes. No phone in room to call for service walking to reception is far.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, great beach, quiet rooms- a true getaway
A little stumbling block with check in, we had wanted twin beds but that information hadn't come through on our booking info (booked through a third party- so best to send separate follow up email if you have special requests). The compromise was a night in a king bed room and then switch to a twin for the rest of the stay- we appreciated the resort accommodating us! The bungalows (we had deluxe garden) were clean and the beds were comfortable. There was fridge, a safe which didn't work in either room (they tried to come fix it but the door kept getting stuck/jammed), on and off wifi (you had to keep logging in, it never remembered you). The bathroom was clean and tidy but had some very interesting 70s style tile choices. Breakfast buffet was great, egg station (could have 2 people working this), coffee machine for expresso, salad bar, a variety of other dishes with rice/noodle/chicken dishes plus sausages, ham, bacon. The beach was quiet and we always got a sun lounger even though there weren't many. Half the beach was reef you could snorkel (just as good as the snorkelling trips) and the other part was sandy. The pool was also generally quiet, set up on the hill a little from reception you overlooked the water. Overall i would stay here again, felt it was good value for money (about $80 USD a night inc breakfast). About 10-15 min walk to walking street either via gravel back roads or via sunrise beach, resort has a shuttle from 6pm-10pm which is very convenient.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Good point - Sea view was good
The only good point of this resort was the view. We had the beach view which was just outside our bungalow. However, the interior was not as good. The toilet flush was down. There was a cockroach in the room & not walking distance from the walking street. The check out time was at 11am & once we checked out we were asked to wait at an area but no one inform us on when the pick up was here until we waited for 30 mins and asked the staff. That was went we knew that a couple of shuttle service have left the resort already.

6/10 Okay

Bill

Disliked: Property conditions & facilities, room comfort
snorkelling trip to Lipe
The location of the hotel is relatively secluded with good access to the beach. Free transport is offered to guests to take them from the ferry drop-off point and then after 6pm there is a free shuttle back to town if you wish to explore walking street. There is a derelict resort adjacent to this hotel which does not appear on the photos. Breakfast was quite a basic choice. The pool was nice and warm and well kept. Our room had a safe which did not work properly and we had to get the extra bed we paid for sent to the room so our 4 year old had his own bed. There is no phone in the room to contact reception. The mattress on the bed was not exactly new or comfortable, you could feel all the springs! with a functioning safe to lock away valuables, a phone to call reception and a better selection of food at breakfast then this would be a great place to stay.

8/10 Good

thumb, Singapore

Liked: Staff & service, room comfort
Quiet & Satisfactry Hotel
I stayed delux garden view,.but I could slightly have sea view from my room. Facilities are minimal but enough for us. Restaurant serves pretty good F&B with excellent lookout from terrace table. Staff is friendly and gave us kind & prompt assistance. Overall, we were satisfied with this hotel during our stay taking its room rate into account.

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Disappointing room facilities. Room decoration was outdated and aged and bathroom was more of a youth hostel than a hotel, extremely unwelcoming. Bed condition awful, with springs sticking on to the back. The view from the breakfast restaurant is amazing, though

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast on the veranda overlooking the sea and beach was a special treat! Service here was outstanding! I would happily recommend Mountain Resort.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cold and lifeless
The resort is in a great quiet location at the top of the island. Breakfast is extensive and getting to and from the rest of the town is fairly easy. Awesome views But the resort completely lacks atmosphere. There is no bar or anywhere to relax outside your room or the beach itself. And the restaurant feels like a college dining hall. So using the resort 24/7 is going to get boring. If there was service outside the restaurant (e.g poolside or in-room) I wasn't able to work out how to make it happen If you want to sip cocktails on the beach at sunset, this place isn't going to deliver. If you want to read a book poolside or on your deck, you'll be fine

8/10 Good

Satomi

Liked: Property conditions & facilities, room comfort
all in all, the stay was good.

6/10 Okay

Ivy Lee Yee

Disliked: Room comfort
Not worth the price
Disappointed with the family villa as connected via external staircase making it difficult to sleep separately with kids, things in room not working (e.g. Safe, TV and fridge) and WIFI is weak. Booked with Sea view but it was blocked by a big tree. Overall, not worth the price and the resort should keep their room condition in working and clean condition.