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Authent Hotel Otaru
3.5 star property

Comfortable spa hotel, walk to Otaru Canal

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Authent Hotel Otaru

Photo gallery for Authent Hotel Otaru

Exterior
Down duvets, desk, soundproofing, iron/ironing board
2 bars/lounges
View from room
Reception

Overview of Authent Hotel Otaru

Reviews
8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM 273
Price available on 21/04/2024

Check out the area

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032
  • Popular LocationOtaru Canal7 min walk
  • Popular LocationOtaru Music Box Museum16 min walk
  • Popular LocationShin Nihonkai Ferry3 min drive
  • AirportSapporo (CTS-New Chitose)77 min drive
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Room options

View all photos for Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 37 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (3 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Triple Room, Non Smoking (3 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 27 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Twin Room, Non Smoking (For One Person)

Down duvets, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (For One Person)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 27 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Down duvets, desk, soundproofing, iron/ironing board

Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 36 sq m
  • Sleeps 4
  • 3 Large Single Beds and 1 Single Murphy Bed OR 4 Single Futons

View all photos for Double Room, 1 Queen Bed, Non Smoking

Down duvets, desk, soundproofing, iron/ironing board

Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Authent Suite,Non Smoking

Down duvets, desk, soundproofing, iron/ironing board

Authent Suite,Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Deep-soaking bath
Bidet
  • 54 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Quadruple Room

Down duvets, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Down duvets, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Authentic Suite Salon Class Floor

Down duvets, desk, soundproofing, iron/ironing board

Authentic Suite Salon Class Floor

  • Sleeps 2
  • 2 Double Beds

View all photos for Semi Double Room

Down duvets, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down duvets, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Down duvets, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Down duvets, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hotel Nord Otaru
Free WiFi
Restaurant
Air conditioning
Breakfast available
8.8 out of 10, Excellent, (1000)
The price is RM926
per night
RM1,018 total
includes taxes & fees
4 May - 5 May
Hotel Nord Otaru

About the area

Otaru

Located in Otaru, Authent Hotel Otaru is in the city centre. Otaru City Art Museum and Otaru Music Box Museum are cultural highlights, and some of the area's popular attractions include Otaru Kihinkan and Otaru Aquarium. Otaru Canal and Shin Nihonkai Ferry are two other places to visit that come recommended. Spend some time exploring the area's activities, including skiing.
Visit our Otaru travel guideOpens in a new window

What's nearby

  • Otaru Canal - 7 min walk
  • Otaru Music Box Museum - 16 min walk
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Tenguyama Ropeway - 4 min drive
  • Otaru Aquarium - 6 min drive

Getting around

  • Otaru Station - 7 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 78 min drive

Restaurants

  • 桂苑 - 2 min walk
  • あまとう 洋菓子店 - 2 min walk
  • ニュー三幸本店 - 2 min walk
  • モスバーガー - 1 min walk
  • ビストロ小泉 - 2 min walk

About this property

Authent Hotel Otaru

Hotel near Otaru Canal
Located close to Otaru City Art Museum and Otaru Music Box Museum, Authent Hotel Otaru provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Guests can connect to free in-room WiFi.
Additional perks include:
  • Japanese breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • Coffee/tea in reception, a front desk safe and a gift shop
  • Luggage storage, meeting rooms and a water dispenser
  • Guest reviews give top marks for the first-rate property condition
Room features
All 195 rooms include comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, deep-soaking baths and bidets
  • LED TVs with digital channels
  • Fridges, children's slippers and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily Japanese breakfast available 7 AM–9:30 AM for a fee: JPY 3,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Captains Bar
  • Casablanca
  • Irifune
  • Kaioh
  • Ondine

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Building
  • Built in 1998
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 3000 per person
  • Self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Is Authent Hotel Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Authent Hotel Otaru?

As of 20 Apr 2024, prices found for a 1-night stay for 2 adults at Authent Hotel Otaru on 21 Apr 2024 start from RM 273.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Authent Hotel Otaru?

Self-parking is available for JPY 1500 per night.

What time is check-in at Authent Hotel Otaru?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Authent Hotel Otaru?

Checkout is at 11 AM.

Where is Authent Hotel Otaru located?

Located in the heart of Otaru, this spa hotel is within a 10-minute walk of Otaru City Art Museum and Otaru Canal. Otaru Music Box Museum and Shin Nihonkai Ferry are also within 2 mi (3 km). Otaru Station is 7 minutes by foot and Minami-Otaru Station is 17 minutes.

Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 624 reviews" "
Rating 8 - Good. 286 out of 624 reviews" "
Rating 6 - Okay. 56 out of 624 reviews" "
Rating 4 - Poor. 15 out of 624 reviews" "
Rating 2 - Terrible. 3 out of 624 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Very affordable hotel with superb cleanliness and good staff service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable with excellent service. 10/10 rating.
Stayed 1 night in Jan 2024

8/10 Good

Joleigh

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Sze

Stayed 1 night in Nov 2023

8/10 Good

Fleetwood

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was 👍 good
Stayed 1 night in Oct 2023

2/10 Terrible

Travis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Racist and Rude Manager
Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
Stayed 6 nights in Jul 2023

6/10 Okay

Daniel

Stayed 1 night in Feb 2023

8/10 Good

Fabio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.
Stayed 2 nights in Feb 2020