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Reviews of Old Santa Fe Inn

3 out of 5
Old Santa Fe Inn
201 Montezuma Ave, Santa Fe, NM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1005 reviews" "
Rating 8 - Good. 194 out of 1005 reviews" "
Rating 6 - Okay. 57 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 7 out of 1005 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neal

Travelled with family, Travelled with pets
Liked: Amenities
Amazing property. Under a little renovation but you would hardly know. Perfect location for walking downtown. Food was excellent. Breakfast was always great. Staff was very friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service
Property was being renovated but it didn’t affect our stay. Convenient location to downtown. The staff was super nice and helpful. The breakfast was very good which isn’t always the case in other hotels we have visited. We would recommend this hotel to our friends and family.
Stayed 5 nights in Apr 2024

10/10 Excellent

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Apr 2024
Response from Denisse on 17 Apr 2024
Thank you for taking the time to leave us a review Bobby, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, amenities
My stay here was very enjoyable. The only issue was the first night there was no hot water in the sink or the shower. Let management know and someone did come and fix the issue.
Stayed 5 nights in Apr 2024
Response from Denisse on 16 Apr 2024
Thank you for taking the time to share your feedback with us! We are so sorry that your stay with us did not reflect the 5-star quality care that we strive for, We do hope to have the chance to earn your trust and host you again in the future. We appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Suzan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Plaza. Cute adobe style property. Rooms need new carpet and mattress but it appears they have started renovating. Lobby is already done - beautiful.
Stayed 1 night in Apr 2024
Response from Denisse on 15 Apr 2024
Thank you for taking the time to leave us a review Suzan, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance. The room was beautiful, and we really enjoyed our stay.
Stayed 2 nights in Apr 2024
Response from Denisse on 13 Apr 2024
Thank you for taking the time to leave us a review Elizabeth, we appreciate you choosing the Old Santa Fe Inn.

8/10 Good

mary ellen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Very clean. Shower area needed a little updating but a very nice hotel.
Stayed 3 nights in Apr 2024
Response from Denisse on 13 Apr 2024
Thank you for your review, mary ellen! We greatly appreciate it and are happy to hear that you enjoyed your stay with us!

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean, southwest style rooms, excellent restaurant on premised, walking distance to town center, many restaurants and museums. Would stay here again.
Stayed 3 nights in Apr 2024
Response from Denisse on 13 Apr 2024
Thank you for your wonderful review, Richard! We are so happy to hear how your stay went and we hope to host you again soon!

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was AMAZING. The atmosphere of the lobby and social spaces were curated with great care--even down to the music playlists--and the kind demeaner of ALL staff members.
Stayed 4 nights in Mar 2024
Response from Denisse on 9 Apr 2024
Thank you for taking the time to leave us a review Sharon, we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

10/10 Excellent

frances

Travelled with partner
Liked: Cleanliness, staff & service
The Inn was in a very walkable part of the old town. It was quiet and close to the Plaza and several museums. The rooms are comfortable, they alsohave gas fired Santa Fe style fireplaces in them, adding warmth and character. Would recommend the Santa Fe Inn!
Stayed 3 nights in Apr 2024
Response from Denisse on 9 Apr 2024
Thank you for taking the time to leave us a review frances, we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown and clean!
Stayed 1 night in Apr 2024
Response from Denisse on 8 Apr 2024
Thank you for taking the time to leave us a review Mary, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Theresa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Denisse on 3 Apr 2024
Thank you for taking the time to leave us a review Theresa, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Denisse on 3 Apr 2024
Thank you for taking the time to leave us a review Cindy, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fireplace in the room was a nice touch. The desk in the side room could use a better light overhead.
Stayed 3 nights in Mar 2024
Response from Denisse on 31 Mar 2024
Thanks for taking the time to share your experience during your recent stay with us Laurie, we appreciate you choosing the Old Santa Fe Inn and are so glad you enjoyed your stay with us, we look forward to hosting you again!

8/10 Good

Karen, Rice

Travelled with family
Close to downtown
Stayed 2 nights in Mar 2024
Response from Denisse on 31 Mar 2024
Thank you for taking the time to leave us a review Karen , we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Azi

Stayed 1 night in Mar 2024
Response from Denisse on 17 Apr 2024
Thank you for taking the time to leave us a review Azi, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here every time we’re in Santa Fe.
Stayed 1 night in Jan 2024
Response from Denisse on 31 Mar 2024
Thank you for taking the time to leave us a review Annette, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Eric

Stayed 1 night in Mar 2024
Response from Denisse on 9 Apr 2024
Thank you for taking the time to leave us a review Eric, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Thomas

Stayed 3 nights in Mar 2024
Response from Denisse on 8 Apr 2024
Thank you for taking the time to leave us a review Thomas, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

ELVA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find. So close to downtown. Also walked to brewery (Santa Fe Brewing) nearby as well as Tomasitas for dinner. Staff was accomidating and friendly. Breakfast was hot and very good. Bedding was very comfortable. Enjoyed the robes . Would stay again
Stayed 1 night in Mar 2024
Response from Denisse on 22 Mar 2024
We appreciate your 5-star review, ELVA! It's our absolute pleasure to host you when you come into town, and we look forward to many more! We appreciate you choosing the Old Santa Fe Inn.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Denisse on 22 Mar 2024
Thank you for taking the time to leave us a review Linda , we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms! Wonderful staff! Great breakfasts! Need larger fridge and microwave and desk or table for working on computer. Otherwise, just about perfect! Denisse and Heather at the front desk went the extra mile for me on more than one occasion! I stayed there 17 days and would definitely return. Fireplace in room. Nice decor. I've never seen a better made bed in my life. I would come back to my room after breakfast and feel happy just looking at the way the bed had been made. It was that good!! Also, heated bathroom floor! Very convenient to downtown's shopping and restaurants. Very safe! Outer locked gate, outside common door and then room door. This place is a true gem in Santa Fe!
Stayed 17 nights in Feb 2024
Response from Denisse on 22 Mar 2024
Valerie, Thank you so much for taking the time to leave us a review. We appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with us. It is our absolute pleasure to host you and we look forward to your next visit, until then, take care!

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, the suite was comfortable, fireplace was a plus. The ambiance and history of the inn as well. Staff were kind and helpful.
Stayed 2 nights in Mar 2024
Response from Denisse on 15 Mar 2024
Thanks for taking the time to share your experience during your recent stay with us Linda, we appreciate you choosing the Old Santa Fe Inn and are so glad you enjoyed your stay with us, we look forward to hosting you again!

8/10 Good

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Santa Fe center. We brought a car and parked easily At the hotel. My only complaint was the breakfast. I had read some good reviews about it but I wasn’t that impressed. The food was cold and it was only served 7-9am. One morning we showed up at 8:30am and there wasn’t much left and they were already cleaning up.
Stayed 3 nights in Mar 2024
Response from Denisse on 14 Mar 2024
Thank you for taking the time to leave us a review , we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool inn with plenty of charm reflecting the area's unique southwestern character! This is not your cookie-cutter modern hotel, so don't expect that. What you can expect is a clean and well-kept facility in a location that is great for exploring this capital city on foot. My room was a junior suite, which included a gas fireplace and lots of space, including an office work area. Very comfortable. FYI, this inn is mostly one level, but my particular room did have another guest room above it on the second level. If any noise from above bothers you, (e.g. footsteps/talking), you might opt for a regular room instead of the junior suite. The background noise was minimal for me and not a problem.
Stayed 2 nights in Mar 2024
Response from Denisse on 12 Mar 2024
Thank you for taking the time to leave us a review Chad, we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

10/10 Excellent

carre, weatherford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property. The property is very well maintained. The room was clean. Bed comfortable. Fire place in room worked perfectly and was cozy on a cool night. Plenty of places to charge devices. Check in was easy and breakfast was slightly better than most.
Stayed 1 night in Mar 2024
Response from Denisse on 12 Mar 2024
Thank you for taking the time to leave us a review Carre , we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful option — close to downtown, walkable, clean, friendly, beautiful
Stayed 1 night in Mar 2024
Response from Denisse on 12 Mar 2024
Thank you for taking the time to leave us a review Adam, we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Fonda on the Plaza just took over this motel. OSFI offers free breakfast so you get the benefit of the great culinary expertise of La Fonda. OSFI is just south of the plaza and just east if the railyards. That puts you within walking distance of great restaurants and shops, the Indian vendors at the palace, the capital building, Canyon galleries and more. We have been coming to Santa Fe for years now and this is our new favorite. You will be pleasantly surprised at the level of service and quality accommodations here!
Stayed 2 nights in Mar 2024
Response from Denisse on 9 Mar 2024
Thank you for taking the time to leave us a review Stephen , we appreciate you choosing the Old Santa Fe In

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked the in-room fireplace and breakfasts…
Stayed 4 nights in Feb 2024
Response from Denisse on 6 Mar 2024
Thank you for taking the time to leave us a review Thomas, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience, from the staff at check-in, to the room, to the delicious breakfast.
Stayed 1 night in Mar 2024
Response from Denisse on 5 Mar 2024
Thank you for taking the time to leave us a review Steve , we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

George

Nice
Stayed 1 night in Feb 2024
Response from Denisse on 5 Mar 2024
Thank you for taking the time to leave us a review George, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

newton

Stayed 2 nights in Feb 2024
Response from Denisse on 22 Mar 2024
Thank you for taking the time to leave us a review newton, we appreciate you choosing the Old Santa Fe Inn.

8/10 Good

Rita

Liked: Staff & service
Stayed 6 nights in Feb 2024
Response from Denisse on 28 Feb 2024
Thank you for taking the time to leave us a review Rita, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denisse on 28 Feb 2024
Thank you for taking the time to leave us a review Paul, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Cullen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denisse on 27 Feb 2024
Thank you for taking the time to leave us a review Cullen, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from Denisse on 22 Mar 2024
Thank you for taking the time to leave us a review William, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denisse on 27 Feb 2024
Thank you for taking the time to leave us a review Steven, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Denisse on 28 Feb 2024
Thank you for taking the time to leave us a review Victor, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Denisse on 20 Feb 2024
Thank you for taking the time to leave us a review, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was wonderful place! Quaint, clean, friendly, and helpful!
Stayed 1 night in Feb 2024
Response from Denisse on 19 Feb 2024
Thank you for taking the time to leave us a review Carolyn, we appreciate you choosing the Old Santa Fe Inn!

10/10 Excellent

Carroll

Travelled with partner
One of the nicest hotels I have ever stayed at and I have stayed at many.
Stayed 2 nights in Feb 2024
Response from Denisse on 13 Feb 2024
Thank you for taking the time to leave us a review Carroll, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Robert

Stayed 2 nights in Feb 2024
Response from Denisse on 22 Mar 2024
Thank you for taking the time to leave us a review Robert, we appreciate you choosing the Old Santa Fe Inn.

8/10 Good

Beth

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Great location to downtown.
Stayed 1 night in Feb 2024
Response from Denisse on 23 Feb 2024
Thank you for taking the time to leave us a review Beth , we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Ulises

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay, staff and breakfast were just fantastic! I would recommend for any family or friends of mine to stay here!
Stayed 1 night in Feb 2024
Response from Denisse on 9 Feb 2024
Thank you for taking the time to leave us a review , we appreciate you choosing the Old Santa Fe Inn and are glad you enjoyed your stay with, we look forward to hosting you again!

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Very clean, and comfortable. Shower could use updating.
Stayed 1 night in Feb 2024
Response from Old Santa Fe Inn on 8 Feb 2024
Thank you for taking the time to leave us a review, we appreciate you choosing the Old Santa Fe Inn.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing we really didn’t like about this was the shower dispensers and the way the shower worked. But it was a beautiful place, very walkable to old town and the Plaza.
Stayed 2 nights in Feb 2024
Response from Old Santa Fe Inn on 8 Feb 2024
Thank you for taking the time to leave us a review, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Kristie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk to all the shops. It was clean and people were very friendly. Good breakfast!
Stayed 2 nights in Feb 2024
Response from Denisse on 7 Feb 2024
Thank you for taking the time to leave us a review Kristie, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and close to everything. We will definitely be returning.
Stayed 1 night in Jan 2024
Response from Denisse on 3 Feb 2024
Thank you for taking the time to leave us a review Flora, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff have been great
Stayed 1 night in Feb 2024
Response from Denisse on 3 Feb 2024
Thank you for taking the time to leave us a review Jeffrey, we appreciate you choosing the Old Santa Fe Inn.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Denisse on 31 Jan 2024
Thank you for taking the time to leave us a review Jim , we appreciate you choosing the Old Santa Fe Inn!