When I arrived to the hotel at 8 pm, the front door to the hotel was locked with a chain and there was a sign saying they would be back in a half hour. After hours of traveling after expecting the 24/7 front desk service, this was really upsetting. In the morning, I tried to stop in at 7 am to get the wifi password and the lock was there again!! The sign said they would be back at 6 am, so it had been locked for a long time. The room itself was reasonably nice and clean, but being locked out of the front desk service twice made me never want to stay there again.