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Really liked this property. The only downsides were 1)sliding door & screen need fixing 2)shower temp is sensitive so there's a small margin between cool and really hot.
Staff was okay. Our room had no hand soap to wash hands after using the bathroom. I did appreciate house keeping everyday they left the room spotless. There was a suspicious vehicle in the parking lot, it was there before we got there and was still there when we checked out I notified the staff and she didn’t seem to care and cut me off saying they were aware. . I also think the restaurant and spa in front makes the place look trashy.
This would have been a perfect 5 if the AC was working. We’ve been here years ago for our anniversary and we are back again to celebrate our 20th. Love this place - clean and in the middle of everything.
May
Stayed 1 night in Mar 2024
Response from Guest services on 20 Mar 2024
Thank for your loyalty. We don't have AC on property; however, we do have floor fans. Available for our guests. We look forward to having you stay with us in the future.
Our new favorite place to stay in Half Moon Bay!
We found our check in to be easy and the staff friendly and accommodating. From the balcony of our second floor room we could see the ocean. The room was clean and comfortable. We didn’t find the furniture to be outdated in the least as other reviewers stated. It was a quick walk next door to Joe’s restaurant for dinner.
Lori
Stayed 1 night in Mar 2024
Response from Guest services on 15 Mar 2024
Thank you for the great feedback! We are glad you enjoyed your stay with us. We hope to see you again!
All good except the included breakfast. I arrived at 9:00am, breakfast is supposed to be until 10:00am, there were no bagels, no sausages,no bacon, no coffee, no tea bags, no cream. When I asked the girl handing the breakfast I received an attitude. She did bring out coffee and a couple of bagels. Wow
Maureen
Stayed 2 nights in Mar 2024
Response from Sara, Guest Services on 13 Mar 2024
Thank you for providing your feedback. We do apologize for the inconvenience you experienced. We have also addressed these issues with our staff.
I stay here every time I visit Half Moon Bay. The hotel is lovely! Staff are always helpful! The pool is heated and the hot tub feels amazing after a day of sight seeing. Breakfast in the morning is a plus! You can also rent bikes!
Nicole
Stayed 5 nights in Mar 2024
Response from Sara, Guest Services on 9 Mar 2024
Thank you so much for providing your feedback. We appreciate hearing back from you. We hope to see you again in the future.
The fitness center is in need of a rehaul. Broken treadmill, very old elliptical and stationary bike. Nice assortment of free weights. Overall it seemed dirty and I didn't want to work out there.
Julie
Stayed 1 night in Feb 2024
Response from Sara, Guest Services on 28 Feb 2024
Thank you for providing your feedback. We have forwarded this information to our management team.
Somewhat easy to find off main road/ comes up quick, parking lot is kinda loud from our 1st floor room- front doors are thin. Parking lot is a bit aukward.
Mary
Stayed 1 night in Feb 2024
Response from Guest services on 26 Feb 2024
We appreciate your feedback. We do offer ear plugs at the front desk for your convivence.
Very attractive hotel with good breakfast selection. It is older but well maintained. The only reason for the 4 star rating is there is no elevator so if you have heavy bag make sure you get a first floor room. The room was generous and had a very nice balcony.
Katherine
Stayed 1 night in Feb 2024
Response from Sara, Guest Services on 24 Feb 2024
Thank you for providing your feedback. We appreciate hearing back from you.
This is our second time staying here. We chose this hotel again because it was pet friendly. We appreciated this accommodation. Room was nice and breakfast options were generous.
Kevin
Stayed 2 nights in Feb 2024
Response from Sara, Guest Services on 10 Feb 2024
Thank you for providing your feedback. We hope to see you again soon.
Thanks for your feedback. We hope to see you again soon.
6/10 Okay
Noreen
30 Dec 2023
Noreen
Stayed 2 nights in Dec 2023
Response from Sara, Guest Services on 10 Jan 2024
Thank you for providing the feedback.
6/10 Okay
hyong, STEVENSON RANCH
29 Dec 2023
A/c wasn't working properly, and the room was at 79F degrees constantly. so it was damn hot.
hyong
Stayed 1 night in Dec 2023
Response from Guest Services on 1 Jan 2024
Hello Hyong,Unfortunately, our property does not have A/C. Our local weather is around 64 degrees. However, in the room we have ceiling fans and if you contact the front desk, we have box spring fans. -Guest Services