- Liked: Cleanliness, staff & service, property conditions & facilities
Hotel itself was a lovely historic building, nicely decorated, in a great location. The room was pleasant and bathroom nice. However the room lighting was dim, and there was poor attention to detail : the coffee machine in the room was not working, and the tea and coffee items had not been properly restocked (and no biscuits, sadly, which many hotels provide). The breakfast, though nice enough, was a little scanty for an inclusive breakfast, no first course of cereal/juice etc offered. Overall it felt a little underwhelming for what we'd expect at this price. What was lacking was that care and attention to the details that makes the difference between an ok stay and a lovely stay.