Front of property
Check availability

Reviews of Ruidoso Mountain Inn

2.5 out of 5
Ruidoso Mountain Inn
25971 US Highway 70, Ruidoso, NM

Reviews

8.4

Very good

Rating 10 - Excellent. 486 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 37 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a good value.
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and service
Stayed 2 nights in Apr 2024

8/10 Good

Victorina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with everything..
Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Good location but not the cleanest.
Stayed 1 night in Apr 2024

10/10 Excellent

Terry&Devorah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

Charles

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and it was very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio, Odessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Good and nice and clean
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy access to roads
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
We love staying here and will again. Usually priced right, clean and the beds are so comfortable! However this time there were a few hiccups. The first is our key cards did not work right away, they had to come and reprogram the door, not too big of a deal. Then come to find out, much later after we returned from a night out that the TV was left on demo mode so the side menu kept popping up. Then there was the cleaning lady. She sure was in a hurry to get us out of there. We heard a knock on the door at 8:30am and before we could get there she was coming and announcing herself. Then she came back around again at 10:00am. I thought there was some sort of system hotels had in place to let them know when someone has checked out. Oh well, lesson learned, always put the “Do not disturb” sign up!
Stayed 1 night in Mar 2024

4/10 Poor

Dillon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was disgusting. The floors and carpet were very old and the paint on the roof in the bathroom was peeling. Drain was semi backed up along with the TV acting up. Overall you can tell the property is aged and needs some repairs/maintenance. The customer service was subpar and they made you feel like they didn’t care if you were there or not. They charged for a roll away bed for the little ones, $15. The breakfast was not bad. They also charge you 5 dollars extra on top of your reservation if you use Expedia or any other 3rd party for your reservation.
Stayed 1 night in Mar 2024

6/10 Okay

Deborah

Travelled with family
Liked: Amenities
Room could have been cleaner especially the bathroom. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, clean hotel and good location
Stayed 2 nights in Mar 2024

10/10 Excellent

Ida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Mar 2024

10/10 Excellent

Raymundo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the room was clean. Slept really comfortably.
Stayed 1 night in Mar 2024

8/10 Good

Daisy

Stayed 2 nights in Mar 2024

10/10 Excellent

cinthia

Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, clean room, great location.
Stayed 1 night in Mar 2024

10/10 Excellent

marjorie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quite very nice inside
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet comfortable no problems
Stayed 2 nights in Feb 2024

10/10 Excellent

Jacob

Liked: Amenities
Nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and friendly. Breakfast was delicious. It was nice we were able to stay for one night along with our doggie.(pet friendly)
Stayed 1 night in Feb 2024

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy and very friendly
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

victor

Travelled with family
Liked: Amenities, property conditions & facilities
Very friendly staff, great breakfast, clean and comfortable!
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kathya

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was better than expected, but that's coming from a budget mentality.
Stayed 1 night in Feb 2024

8/10 Good

Danielle

Stayed 2 nights in Feb 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, close to shopping.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful front desk staff, Super friendly.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property itself is pretty average, but not bad for the price. The older gentleman manning the reception area was very friendly and the lady preparing the breakfast buffet was really nice and accommodating.
Stayed 1 night in Feb 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Hotel
Stayed 1 night in Feb 2024

2/10 Terrible

Julio

Liked: Staff & service
Disliked: Cleanliness
This is a 3 star hotel supposedly… in my opinion it is a 1 star hotel.
Stayed 1 night in Jan 2024

6/10 Okay

Mary

Travelled with partner
Room was clean, this is an old hotel but appeared unkept. Breakfast was awful the eggs, sausage, potatoes and gravy were so cold it didn’t seem safe to eat.
Stayed 1 night in Jan 2024

2/10 Terrible

Richard

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property stank like curry and fried onions. The room stank of some awful perfume chemical smell. And the bed sagged so terribly we couldn’t sleep. Just a nasty place will never be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe area
Stayed 2 nights in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Jan 2024

10/10 Excellent

ENID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place to stay for good price with good service and clean areas. The food could be better , only thing I wasn’t so satisfied
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Travelled with partner
This place is so nice and clean!
Stayed 1 night in Jan 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property and the breakfast was really great. The rooms are a little run down, and we had a random Cheeto left on the floor as well as a used soap bar left in a cup on the bathroom counter, but otherwise the beds were clean and staff was very nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Brianna L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff and breakfast were great. We did have a leak in the room that got on our luggage, but the staff gave us keys within second to another room that was good and cleaned
Stayed 2 nights in Jan 2024

8/10 Good

Gonzalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying over the weekend at the Ruidoso Mountain Inn was a great experience to relax and have a place to gather while we enjoyed our vacation around the town. The staff was kind and informed us of the services available at the hotel along with the wonderful breakfast made every morning. While our shower was a bit tricky to navigate at first, we were able to understand the nozzle functions and proceeded with no difficulties. The one feature that I wish could be provided is more thicker blankets available for the bed as our night was somewhat chilly. Overall, the stay was wonderful for the price offered and I would definitely recommend the Mountain Inn for those seeking a wonderful budget option in Ruidoso.
Stayed 1 night in Jan 2024

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024