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Sheraton Grand Mirage Resort, Port Douglas

Photo gallery for Sheraton Grand Mirage Resort, Port Douglas

Property amenity
Property amenity
View from room
5 restaurants, breakfast, lunch, dinner served; international cuisine
5 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Sheraton Grand Mirage Resort, Port Douglas

The price is RM 1,143
Price available on 25/04/2024

Explore the area

Map
Port Douglas Road, Port Douglas, QLD, 4877
  • Popular LocationCrystalbrook Superyacht Marina6 min drive
  • Popular LocationSugar Wharf6 min drive
  • Popular LocationFour Mile Beach7 min drive
  • AirportCairns, QLD (CNS-Cairns Intl.)64 min drive
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Room options

Studio, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 52 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Ceiling fan
Premium bedding
  • 152 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Ceiling fan
Premium bedding
  • 181 sq m
  • Sleeps 4
  • 1 King Bed

Villa, 3 Bedrooms, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Ceiling fan
Premium bedding
  • 210 sq m
  • Sleeps 6
  • 3 Double Beds

Villa, 4 Bedrooms, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Ceiling fan
Premium bedding
  • 224 sq m
  • Sleeps 8
  • 4 Double Beds

Deluxe Room, 1 King Bed, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Garden View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 52 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds, Lagoon View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool Access (Direct access to small lagoon pool)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Pool Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Pool Access, Ground Floor

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Down duvet
Ceiling fan
Premium bedding
  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Port Douglas

Located in Port Douglas, Sheraton Grand Mirage Resort, Port Douglas is near the beach. The area's natural beauty can be seen at Four Mile Beach and Mossman Gorge Center, while Wildlife Habitat and Hartley's Crocodile Adventures are popular local attractions. Flagstaff Hill and Crystalbrook Superyacht Marina are two other places to visit that come recommended. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.

What's nearby

  • Macrossan Street - 4 min drive
  • Flagstaff Hill - 5 min drive
  • Crystalbrook Superyacht Marina - 6 min drive
  • Sugar Wharf - 6 min drive
  • Four Mile Beach - 7 min drive

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 64 min drive

Restaurants

  • Feast Restaurant - 1 min walk
  • Hemingway's Brewery - 5 min drive
  • Wicked Ice Creams - 4 min drive
  • Rattle N Hum - 5 min drive
  • Origin Espresso - 5 min drive

About this property

Sheraton Grand Mirage Resort, Port Douglas

Hotel near Four Mile Beach
Located close to Crystalbrook Superyacht Marina and Flagstaff Hill, Sheraton Grand Mirage Resort, Port Douglas provides 18 holes of golf, a swim-up bar and a corner/local shop. Tee up with amenities, such as a driving range, golf lessons and a golf clubhouse, at this hotel. Treat yourself to a massage at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. In addition to a terrace and an art gallery on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 12 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and motorhome/coach/lorry parking
  • A round-trip airport shuttle (surcharge), express check-out and a computer station
  • Guest reviews speak well of the beach locale, pool and helpful staff
Room features
All 295 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:30 AM to midnight at scheduled times
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (AUD 20 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 48 for adults and AUD 24 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Daintree Bar & Lounge
  • Feast Restaurant & Bar
  • Harrisons Restaurant
  • Lagoon House
  • Palms Lobby Cafe

Things to do

  • 12 outdoor pools
  • 18 holes of golf
  • 2 outdoor tennis courts
  • Art gallery
  • Billiards/pool table
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Outdoor pool (guest access)
  • Pro golf shop
  • Shopping
  • TV in common areas

Family friendly

  • 12 outdoor pools
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (12,917 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 6 buildings
  • Ballroom
  • Built in 1987
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 85.0 per night.
Cots (infant beds) are available for AUD 25.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 48.00 for adults and from AUD 24.00 for children
  • Airport shuttle fee: AUD 43.00 per person (one-way)
  • Airport shuttle fee per child: AUD 22.00 (one-way), (from 2 to 15 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Mirage Port Douglas
Mirage Sheraton Port Douglas
Port Douglas Mirage Sheraton
Port Douglas Sheraton
Port Douglas Sheraton Mirage
Sheraton Mirage
Sheraton Mirage Hotel Port Douglas
Sheraton Mirage Port Douglas
Sheraton Port Douglas
Sheraton Port Douglas Mirage
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Grand Mirage Port Douglas
Sheraton Mirage Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort
Sheraton Grand Mirage
Sheraton Mirage Port Douglas Resort
Sheraton Grand Mirage Resort Port Douglas
Sheraton Grand Mirage Resort, Port Douglas Hotel
Sheraton Grand Mirage Resort, Port Douglas Port Douglas

Frequently asked questions

Does Sheraton Grand Mirage Resort, Port Douglas have a pool?

Yes, this property has 12 outdoor pools.

How much does it cost to stay at Sheraton Grand Mirage Resort, Port Douglas?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Port Douglas on 25 Apr 2024 start from RM 1,142.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Mirage Resort, Port Douglas pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Grand Mirage Resort, Port Douglas?

Self-parking is free at this property.

What time is check-in at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Mirage Resort, Port Douglas?

Checkout is at 11 AM.

Does Sheraton Grand Mirage Resort, Port Douglas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM-midnight at scheduled times. A fee of AUD 43.00 per person applies.

Where is Sheraton Grand Mirage Resort, Port Douglas located?

Offering direct access to the beach, this Port Douglas hotel is within 3 mi (5 km) of Four Mile Beach, Crystalbrook Superyacht Marina and Flagstaff Hill. Wildlife Habitat and Sugar Wharf are also within 3 mi (5 km).

Sheraton Grand Mirage Resort, Port Douglas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 482 out of 836 reviews" "
Rating 8 - Good. 214 out of 836 reviews" "
Rating 6 - Okay. 86 out of 836 reviews" "
Rating 4 - Poor. 38 out of 836 reviews" "
Rating 2 - Terrible. 16 out of 836 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline, WARWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous resort, great location, but you can’t walk into town. A bit exclusive, and all the better for that. Rooms well appointed with bath/shower, Wi-Fi etc. Amazingly NO gym- you have to get a taxi to the country club across the road. The USP for us was access directly to 4 mile beach, except when the tide is up and of course you can’t swim in the sea! Over the 5 nights we ate twice in town, and 3 times at the fusion beach bar in resort…the dining room was too smart, and the casual dining room was EMPtY. Great little coffee shop in lobby for a light breakfast. You have to use SR coaches to get in and out of town which adds the the costs, but they are fine and take you to the airport too. Pools and facilities wonderful and they are cleaning all the time!
Stayed 5 nights in Apr 2024

8/10 Good

Richard, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Larysa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. . 10/10
Stayed 6 nights in Mar 2024

6/10 Okay

Courtney

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Rina

Travelled with partner
Liked: Cleanliness, staff & service
No many options for eating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Beau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, everything beautiful
Stayed 7 nights in Jan 2024

4/10 Poor

Mirza

Travelled with family
Disliked: Cleanliness, staff & service
High hopes which was not met. Not even close.
The Hotel is nice and grand, however multiple small annoyances drive the score down. A lot of the management staff are not helpful and rude. The place is overall run down. During our stay we were impacted by no water for over 7 x days. Whilst this is not caused by hotel, they could have done more to assist with the stay and frustrations of not showering for 7 days. Also food menu needs to be updated as its same as it were 2 years ago. Have stayed here multiple times as has my family and hotel and staff + everything else as a holiday continues to trend downwards in experience rather than up. On p ositive, GM of hotel is nice and helpful.
Stayed 10 nights in Dec 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for my family first time in Port Douglas.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jessica

Stayed 5 nights in Dec 2023