Front of property

Reviews of The Grand Beach Resort Port Dickson

3.5 out of 5
The Grand Beach Resort Port Dickson
5th Mile, Jln Pantai, Port Dickson

Reviews

6.0
Rating 10 - Excellent. 34 out of 352 reviews" "
Rating 8 - Good. 97 out of 352 reviews" "
Rating 6 - Okay. 96 out of 352 reviews" "
Rating 4 - Poor. 75 out of 352 reviews" "
Rating 2 - Terrible. 50 out of 352 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Mohd Sajid

Stayed 1 night in Feb 2024

10/10 Excellent

Nabila

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Marini

Stayed 1 night in Dec 2023

6/10 Okay

Cima

Stayed 1 night in Dec 2023

2/10 Terrible

AZMEL SHAH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is sooo run down..The hotel mgt who took over this hotel didn't do much to beautify or to make this hotel look attractive and stayable..If not because of its nice private beach, the hotel is not even deserve to be called a hotel..My school hostel is more comfortable..Even a rest house, rumah tumpangan or homestay are more cosy and clean..The room is not well kept, smelly and dirty..The appearance from outside enough to tell tht this hotel has been neglected and not being maintained for ages...let alone when you step in..and stay. Those who expect a typical and acceptable 3 star hotel stay ..this hotel will not meet your expectation at all...Grand Beach Resort Hotel Mgt, u need to do something to make this hotel relevant in the market.
Stayed 1 night in Dec 2023

4/10 Poor

Shelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
With that price not breakfast included very disappointed. No wifi for that hotel very surprised. The condition in the room very dirty, carpet no vacuum a lot of stain, toilet not so clean,bath tube also very dirty , water tap leaking,no towel in the room and we call room service nobody pick up ,we run out the room and looking for the cleaner around the corner to provide the towel.
Stayed 1 night in Nov 2023

10/10 Excellent

Muhamad Firdaus bin

Travelled with family and small children
Liked: Staff & service, amenities
In term of cleanliness, there is a lot to improve. Might be because the property are aging hence alot of thing need to be maintain. Overall experience is great just few item need to improve
Stayed 2 nights in Sep 2023

10/10 Excellent

ZAHIRA YANTI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Jun 2023

6/10 Okay

NOOR LAILA

Stayed 1 night in Dec 2022

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The state of the room, pillows, blanket, curtains, carpet. The list goes on! It needs to be gutted!
Stayed 2 nights in Oct 2022

2/10 Terrible

Rozi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad service. Room, toilet & pillow cleanliness OUT. Never come again.
Stayed 2 nights in Jun 2022

2/10 Terrible

Srimurugan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Spooky hotel. If you want to know what it feels like to stay in a spooky hotel, check-in here. The hotel is poorly maintained, and gloomy and the corridors to the rooms are dark and not well lit. If the hotel does not creep you out, the facilities will. The rooms are dirty and the bathroom door needs to be replaced. There is no working restaurant in the hotel. Absolutely not worth the money I paid for. The only thing I like about the hotel is that it has direct access to the beach. I have stayed in many hotels in the last 20 years, and this is one is the worst ones. Please do not stay here...
Stayed 1 night in Apr 2022

6/10 Okay

Leong

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2021

4/10 Poor

Abdul khair bin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Service from the hotel
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for reopening
Not tthat good. Although after the mco season, the management supposed to prepare to the reopening n the accommodation must be clean at least. No aircond, smelly, old bedsheets blablablaba. Not gonna stay here anymore unless all been rectified
Stayed 2 nights in Apr 2021

6/10 Okay

Sofian

Travelled with family
Ok but very quiet area very dark.
Stayed 1 night in Mar 2021

4/10 Poor

Noor Azlan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

2/10 Terrible

Fathi, KL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
RM200 for a night without breakfast. I would say quite expensive. Thats first. My room's aircond was not cool enough and it feel like you are in camping with you friends. Third, the tv has not any channel and doesnt has any signal. I watched nothing. Fourth, the swimming pool was not clean at all. you feel sticky at all time. Finally, I am not recommending at all. It is up to you. They should be prepared to open it after MCO. My first and last to stay at Grand Beach Resort.
Stayed 1 night in Jul 2020

8/10 Good

Muhamed Azmi

Travelled with family
Liked: Room comfort
Simple hotel
Simple hotel thou the room was dusty as hell. Not much food around. And u have to pay fot basic toletries. Etc toothbrush at 3rm each.
Stayed 3 nights in Feb 2020

8/10 Good

Lloyd Adam

Liked: Room comfort
Bit dated and strange rules about room service but comfortable.
Stayed 1 night in Feb 2020

8/10 Good

Tan

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking through the corridors is like walking through a dark haunted house. Really need to use white or bright paint - not that ugly dark pink. They use panels with undersea photos to cover the walls that are cracked, peeling and damp - doesn't work. Get rid of carpets - use tiles. Stayed twice in rooms with baths. Both times, the bath tubs had cracks. Don't waste your money getting Executive Rooms - no different from Standard Rooms with pool view. Why I stayed there 3 times? - Pool is nice, beach is near. But this last trip, I made it a point to visit other hotels and I think I WILL choose another hotel nearby.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the beach. Beautiful scenery. Very relexing. Old and small tv. No night entertaining.
Stayed 1 night in Jan 2020
Response from Atin Aris on 28 Jan 2020
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Warm Regards, Public Relations Department

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
Terribly run down hotel. The lifts had bits of old carpet sticking up. The corridors were dirty, our room was disgusting, bird poo all over the windows, torn bed blanket, floor dirty. Wouldn’t stay there again if you paid me. The only good thing was the warm sea and breakfast was ok.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom was smelly, probably due to poor ventilation. But the room itself didn't feel clean. Floor was sandy - even the bed was sandy. There was also hair on the toilet seat and beds!! Sheets and pillow cases were stained. Not sure if we were just unlucky, but the room definitely did not feel clean.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like all that this hotel has to offer and it's really exciting to visit again... Thank you very much and i appreciate it...
Stayed 1 night in Dec 2019
Response from Atin Aris on 18 Dec 2019
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our hospitalities made your stay pleasant. Do checkout our Facebook page- The Grand Beach Resort Pd and Instagram - The Grand Beach Resort Pd pages for promos that you might be interested in. Looking forward to seeing you again soon ;) Warm Regards, Public Relations Department

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

ROS AFIDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Mohd, Seri Kembangan

Travelled with family
Liked: Staff & service
2 in 1 places for swimming pool and beach. Kids really love it. Hotel staffs are friendly and helpfull. Hotel facilities are quite limited. Old look hotel need to be painted for good impression. Breakfast choices quite ok.
Stayed 1 night in Oct 2019
Response from Atin Aris on 30 Oct 2019
Dear Mohd , i appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Looking forward to see you again soon ! Take care . Best Regards , Public Relations Department

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towel smell like the shoes. Thin blanket. No shampoo. No toothpaste. No spoon to make coffee. Fridge not function.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is nice.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
NA
Hotel need to be upgrade, condition still the same since i been there 25 yrs ago. Not worth it.. For the amount paid.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

MOHD NAZAR

Liked: Property conditions & facilities
Disliked: Cleanliness
Happy Kids, Happy Me
I understand that the it is decades old building. The hotel has been there since I ever remember. However, they can always do something about the cleanliness of the hotel. They need to do something about the birds poo at the staircase. However, I'm happy as long as my kids are happy. They love coming here. Nearby beach and you can go back to the pool whenever you want.
Stayed 1 night in Sep 2019

4/10 Poor

Jijoy, Port Dickson

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The location is near to beach.Need to improve hotel cleanliness room and hotel facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to improve a little bit the ground floor room. Floor no carpet. No mirror in the room. Except the toilet mirror. Thanks
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Penginapan memuaskan
Stayed 1 night in Sep 2019

8/10 Good

NURSHAZLIZA

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Nurul siti hawa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property at beach
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room is spaciuos but little outdated .. check in time at 3pm but we get our room around 415pm .
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Norliza

I, check in at 7am but room not ready, no breakfas
Stayed 1 night in Sep 2019

2/10 Terrible

Ahmad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet is unclean n smelly.
Stayed 1 night in Aug 2019

4/10 Poor

Annie

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Pro The hotel has private beach Con Dirty room
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice view Old style..no water..no center lamp😒
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Sadida

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Meiji

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and good
Stayed 1 night in Jul 2019

10/10 Excellent

SITI JULIANA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019