Desk, iron/ironing board, free WiFi, bed sheets
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Reviews of Hotel Mirage Port Dickson

2.5 out of 5
Hotel Mirage Port Dickson
No 25, Jalan Remis 2, Medan Remis, Batu 5, Jalan Pantai, Port Dickson, Negeri Sembilan

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 59 reviews" "
Rating 8 - Good. 24 out of 59 reviews" "
Rating 6 - Okay. 15 out of 59 reviews" "
Rating 4 - Poor. 7 out of 59 reviews" "
Rating 2 - Terrible. 3 out of 59 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Mohd Shaiful

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome hotel
Stayed 1 night in Dec 2023

6/10 Okay

Ralph van

Travelled with partner
Disliked: Amenities
If you only need a bed for the night this is ok but there is nothing fancy about this place. Super basic but there was a towel and a bottle of water per person. That was it.
Stayed 1 night in Dec 2021
Response from Ian on 16 Dec 2021
Thank for staying with us

4/10 Poor

Mior azian

Travelled with group
Disliked: Staff & service
Terrible check in
This time of checking is terrible although this is not my 1st time staying here. Front desks refused to accept my online booking n ask fr a walk in rate. Due to almost midnight, i have to repaid in order to check in after arguing almot 1/2 hour. Then i have to call the Hotels.com centre asking fr assistance to resolve the matters. Got lucky the person incharge where he is abroad is soo helpful.
Stayed 1 night in Feb 2021
Response from Hotel Mirage on 5 Apr 2021
Thank you for the feedback. We will do better.

6/10 Okay

Nor Rashdan

Travelled with family
Disliked: Staff & service
Please improve
Front desk poor service... very slow.Need to improve their skill. Lobby feel hot eventhough there's aircond.
Stayed 1 night in Sep 2020
Response from Hotel Mirage on 5 Apr 2021
Thank you for the feedback. We will do better.

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020
Response from Hotel Mirage on 5 Apr 2021
Thank you for the feedback. We will do better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Lokasi strategik dan bagus dekat dgn restaurant bànk cuma bising dgn kenderaan pada waktu mlm channel tv1tv2 tv3 tiada dan volume tv sgt perlahan(rosak).
Stayed 1 night in Nov 2019
Response from Hotel Mirage on 5 Apr 2021
Thank you for the feedback. We will do better.

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019
Response from Ian on 5 Apr 2021
Thank you for the feedback. We will do better.

4/10 Poor

Val

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stained comforter/duvet cover. Replaced another, but still same condition.
Stayed 1 night in May 2019
Response from Miragepd on 18 May 2019
Thank you for the feedback. We will do better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room condition is worth of money
Stayed 1 night in Apr 2019
Response from Mirage hotel on 17 Apr 2019
Do see you again. Thank you.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suitable for short vacations..
Stayed 2 nights in Feb 2019
Response from Aida on 12 Feb 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from ameera on 18 Apr 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from ameera on 18 Apr 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

8/10 Good

NOORAINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018
Response from aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The deluxe room is truly value for money . However need to remember that it is a windowless room
Stayed 1 night in Dec 2018
Response from AIDA on 23 Jan 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel close to the beach.
Stayed 1 night in Nov 2018
Response from Aida on 3 Jan 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Azdie on 19 Sept 2018
Thank you for the reviews

8/10 Good

Kaze, Selangor

Liked: Staff & service, property conditions & facilities, room comfort
It has good food outlet and restaurant nearby and just around the hotel area by walking distance. 24hours mini mart also available. Ample parking space with security personnel to watch out the surrounding area especially during the night. The shower is good. Relax and easy surroundings.
Stayed 1 night in May 2018
Response from Aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

6/10 Okay

Sadri, Kuala Lumpur Malaysia

Disliked: Room comfort
Not value for money, room too small.
Room is too small and facility not up to standard compare to hotel of same category. No additional tioletory, only liquid soap is available. No fridge and the coffee set is very minimal.
Stayed 1 night in Apr 2018
Response from aida on 23 Jan 2019
Greeting From Hotel Mirage, Thanks for staying with Hotel Mirage. We will like to inform you that only our Suite are equipped with Fridge.Thank you for feed back. We will do better.

8/10 Good

Neves, Ampang, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Very near by to the beach, restaurant, bank
I always stay here when in PD. Its perfect for me cause the price affordable. I can find many restaurants just beside the hotel. There’s a bank infront of the building. Easy for me to withdraw money. 7 eleven also available here. Last but not least it situated nearby the beach. Will recommend this to everybody.
Stayed 1 night in Mar 2018
Response from aida on 23 Jan 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

A K

Disliked: Staff & service, property conditions & facilities
No comments
Stay at your own risk
Response from Diana on 5 Apr 2018
Thank you for feed back. We will do better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfort for a place to sleep. Staff is friendly. Just need to have a hourly check if there is a room need to have a cleanliness.
Stayed 2 nights in Mar 2018
Response from Diana on 5 Apr 2018
Thank you. Do come again

8/10 Good

Fauzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good servis
Stayed 1 night in Feb 2018
Response from Diana on 5 Apr 2018
Thank you. Staff definitely feel better and would like to see you again.

8/10 Good

Shahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Nice and clean hotel. However, still lack of amenities such as pool and cafe.
Stayed 1 night in Feb 2018
Response from Diana on 5 Apr 2018
Thank you for your comment. We already have cafe opened by out source operator and we are going to have meeting room soon. However we are unable to have pool in the hotel at this moment.

6/10 Okay

Stephanie Ng, Singapore

Disliked: Cleanliness
Hotel looks good ( from outside )
Check-in is slow. Reception area is warm (air con is weak). Wifi is very weak till the wee hours then able to connect. My bed sheet got blood stain and I immediately request to replace a new bed sheet. Room is also quite small for a family room. Worst case is my room without any window.
Stayed 1 night in Dec 2017
Response from aida on 23 Jan 2019
Thank you for your kind comments. We will look into this matters and improve on it as much as possible.

6/10 Okay

Mazlan , malaysia

close to many facilities
need few minutes drive to beach. self service laundry easily available. eatery, sundry shop, pd 3d art is in walking distance. however the card access to our room got problem and the room is not soundproof so you can heard people walking and baby crying. overall its a nice stay.
Stayed 1 night in Dec 2017
Response from Diana on 3 Jan 2018
Thank you for your kind comments. We will look into this matters and improve on it as much as possible.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Pleasant Stay
Pleasant stay and near to town
Stayed 1 night in Dec 2017
On behalf of the hotel and our staff, we are glad to hear that you are happy with our hotel and services.

4/10 Poor

jian, yishun

Disliked: Cleanliness, property conditions & facilities
Bath room not clean and wifi connection failed
It seemed bath room not clean after each checked, table, desk are full of dust. The wifi was working when first checked in, but after a while it failed and we lived without internet connection throughout the stay.
Stayed 1 night in Dec 2017
Response from Diana on 3 Jan 2018
I am sorry about the incidents. Perhaps these were due to double peak seasons. Next round when you come, we will give you 50% discount.

8/10 Good

Fatin Hanani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 1 night in Dec 2017
Response from aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel near to beach but not clean.
near to beach but hotel not clean. only compliment is that the staff are friendly.
Stayed 1 night in Dec 2017
Response from Diana on 3 Jan 2018
Thank you. We are glad to here that you are happy with our hotel and services.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is dirty. Lift smells like pee. Same as the shower area. It's disgusting. No tissue paper roll provided in the room. No laundry bag.
Stayed 1 night in Dec 2017
Response from aida on 23 Jan 2019
Thank you for your kind comments. We will look into this matters and improve on it as much as possible.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from aida on 23 Jan 2019
Greeting from Hotel Mirage, Thanks for staying with us at Hotel Mirage. We wish to see you again soon.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable - new experience
The room was extremely basic and not anything like what the website showed. The duvet had blood stains on it and the room was barely clean. We booked it for 2 nights and we went out the next day, only to come back to an unmade dirty room. We actually had to inform the front desk that we wanted to have our room cleaned. According to them we were supposed to have let them know earlier and we've never been in any hotel that needs to be told to clean your room. All we came off with our experience there is bad backs. I'm sure we'll never repeat the mistake of staying there again.
Stayed 2 nights in Nov 2017
Greetings from Mirage Hotel Pd. We are so sorry for the inconvenient that you had encounter during your stay at our hotel. We will try to be better in the future. Thank you for your feedback.

2/10 Terrible

aidil, johor bahru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accusations
Since the staff forget or unnoticed to put the bed matt then they accuse us take the bed matt.
Stayed 1 night in Nov 2017
Response from Diana on 3 Dec 2017
We are sorry about the incident. We will look into this issue and get it rectify.

8/10 Good

Luqman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

mohd khairul naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It's very inconvenient for short trip vacation for a small family

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice welcoming committee (staff). New hotel. Overall good. No fridge.
Response from YH Saw on 20 Apr 2017
Greeting From Hotel Mirage, Thanks for staying wih Hotel Mirage. We will like to inform you that only our Suite are equipped with Fridge.

10/10 Excellent

dino, kl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok near the beach
Very happy hope to come agsin next time and will recomand to all my friend relative
Response from YH Saw on 20 Apr 2017
Greeting form Hotel Mirage, Thanks for staying with Hotel Mirage. Hope to see you again.

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Toilet is not clean when i check in and air conditioning is not cold
Response from Ian Saw on 28 Apr 2017
Greeting form Hotel Mirage, Thanks for your kind comment, our air conditioning are serviced monthly basic and cleaned every week. For room, our housekeeper will clean up the room daily basic once guest checked out. If your found any problems during your stay over here kindly inform our reception for immediate action.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice and clean. Can recommend to my friend and family. Staff is friendly and nice.
Response from Ian Saw on 25 Mar 2017
Thanks for your support. Please come again

4/10 Poor

Hector

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need clean up
Need to pay more attention to cleanliness, floor feel sticky and toilet floor not really being clean up properly.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Affordable, convenient and strategic location.
I made reservation and payment online. Upon check in the female staff request my credit card when I ask for what she said I need to pay for my stay. When I told her I have already paid she said I have not paid. Luckily another female staff came and confirm that I have paid. Both staff are not friendly.

8/10 Good

NORDIN

Liked: Cleanliness, property conditions & facilities
Clean, comfortable hotel
Good alternative for staying during peak season as Christmas night & school holiday. But, frankly I'm thinking limited the facility is norm for this type of hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Stephenie

Stayed 3 nights in Jul 2023
Response from Ian on 7 Aug 2023
Thank You

10/10 Excellent

anthony raj

Stayed 1 night in Feb 2023

6/10 Okay

zrain, Kuala Lumpur, my

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bilik tak kedap udara...bising dari luar kedengaran
Stayed 2 nights in Dec 2018
Response from aida on 23 Jan 2019
Thank you for feed back. We will do better.