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Hotel Neo Gajah Mada Pontianak by ASTON

3.5 star property
Comfortable hotel with business centre and 24-hour front desk

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May 2024

Hotel Neo Gajah Mada Pontianak by ASTON

Photo gallery for Hotel Neo Gajah Mada Pontianak by ASTON

Front of property – evening/night
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi
Lobby
Bathroom

Overview of Hotel Neo Gajah Mada Pontianak by ASTON

Reviews
7.8

Good

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Explore the area

Jalan Gajah Mada No. 177, Benua Melayu Darat, Pontianak, Kalimantan, 78121
  • Popular LocationGajah Mada Shopping Complex6 min walk
  • Popular LocationMuseum Provinsi Kalimantan Barat20 min walk
  • Popular LocationAyani Mega Mall4 min drive
  • AirportPontianak (PNK-Supadio)27 min drive
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Room options

Superior Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Hairdryer
Private bathroom
Electric kettle
Minibar
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Pontianak

Located in Pontianak, Hotel Neo Gajah Mada Pontianak by ASTON is in the city centre. Gajah Mada Shopping Complex and Ayani Mega Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Danau Sentarum National Park and Diguli Park.

What's nearby

  • Gajah Mada Shopping Complex - 6 min walk
  • Museum Provinsi Kalimantan Barat - 20 min walk
  • Vihara Bodhisatva Karaniya Metta - 3 min drive
  • Ayani Mega Mall - 4 min drive
  • Danau Sentarum National Park - 8 min drive

Getting around

  • Pontianak (PNK-Supadio) - 27 min drive

Restaurants

  • WK.Sumber Segar - 6 min walk
  • Warkop Hijas - 3 min walk
  • Pizza Hut - 2 min walk
  • Warkop Winny - 1 min walk
  • Restoran Pondok Nelayan - 1 min walk

About this property

Hotel Neo Gajah Mada Pontianak by ASTON

Hotel in the city centre
Take advantage of dry cleaning/laundry services, a bar and a business centre at Hotel Neo Gajah Mada Pontianak by ASTON. In addition to a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Luggage storage, a lift and a front desk safe
  • A ballroom, smoke-free property and meeting rooms
Room features
All 105 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 13 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Neo Gajah Mada
Neo Gajah Mada Pontianak
Neo Gajah Mada
Hotel Neo Gajah Mada Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel
Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak

Frequently asked questions

Is Hotel Neo Gajah Mada Pontianak by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Neo Gajah Mada Pontianak by ASTON?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Neo Gajah Mada Pontianak by ASTON?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Neo Gajah Mada Pontianak by ASTON?

Checkout is at 11:30 AM.

Where is Hotel Neo Gajah Mada Pontianak by ASTON located?

Located in the heart of Pontianak, this hotel is within 1 mile (2 km) of Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta are also within 2 miles (3 km).

Hotel Neo Gajah Mada Pontianak by ASTON Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 37 reviews" "
Rating 8 - Good. 16 out of 37 reviews" "
Rating 6 - Okay. 3 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 3 out of 37 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SAFIZA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of cleanliness needs to be improved, especially the floor still has dirt and the toilet part of the wall and floor is not scrubbed cleanly
Stayed 4 nights in Feb 2024

2/10 Terrible

esther

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel is wrong. And better to check everything before paying what you didn’t get. If I’m back to the city I won’t stay here again
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bersih, makanan ok, nyaman hotelnya, staff ramah
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cap Goh Meh
Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Maranti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern and affordable
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀 I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!
Stayed 1 night in Jul 2019

6/10 Okay

DORIAN, Hong Kong

Disliked: Cleanliness, amenities
Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019