Sandos Playacar All Inclusive
4.0 star property

Stylish property on the shore with 8 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sandos Playacar All Inclusive

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Family dining
Free minibar, in-room safe, desk, laptop workspace
Restaurant
Lobby sitting area

Overview of Sandos Playacar All Inclusive

VIP Access
7.4

Good

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • Pool
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club5 min drive
  • Popular LocationQuinta Avenida7 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)57 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Jr Suite Hacienda

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Bathrobes
  • 36 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Royal Elite One Bedroom Suite

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (3 adults 1 child)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (3 adults 2 children)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Select Superior Adults Only

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

Select Ocean Front Adults only

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Riviera Family King Junior Suite

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

Riviera Family Queen Junior

cleanliness

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Private bathroom
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (2 Adults 2 children)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Elite One Bedroom Suite (2 Adults 3 children)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Blackout curtains
Separate bedroom
  • 73 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Playa del Carmen

Sandos Playacar All Inclusive is located in Playacar, a neighbourhood in Playa del Carmen, and is next to a golf course and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Travelling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving and parasailing nearby, or enjoy the great outdoors with skydiving.

What's nearby

  • Playacar Golf Club - 5 min drive
  • Xaman Ha Aviary - 6 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • Rosa Roja - 10 min walk
  • Blue Moon Beach Bar Sandos Select Club - 3 min walk
  • Starbucks - 12 min walk
  • Restaurante Miramare - 13 min walk
  • Restaurante Uxmal - 6 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Playa del Carmen Maritime Terminal
Located close to Playacar Golf Club and Xaman Ha Aviary, Sandos Playacar All Inclusive provides a free breakfast buffet, 18 holes of golf and free water park access. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in aromatherapy, a sports massage and a manicure/pedicure at Spa Sandos, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include beach volleyball, sailing and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a nightclub and 2 swim-up bars.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars and sunloungers
  • Free self-parking
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Beach umbrellas, concierge services and a front desk safe
  • Guest reviews say good things about the family-friendly amenities, beach locale and helpful staff
Room features
All 819 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 32-inch plasma TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 8 outdoor pools
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Waterslide
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Sandos Playacar All Inclusive located?

Located in Playacar, this beachfront property is next to a golf course and within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Sandos Playacar All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1237 reviews" "
Rating 8 - Good. 346 out of 1237 reviews" "
Rating 6 - Okay. 224 out of 1237 reviews" "
Rating 4 - Poor. 156 out of 1237 reviews" "
Rating 2 - Terrible. 101 out of 1237 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

6/10 Okay

Dawn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Food was really nice! Pools were nice, could have used more food areas to eat around the beach and pools especially for families. Few safety issues a lot of low lighting, no lights, burnt out bulbs. Phones in rooms didn’t work. Door locks didn’t work. Spent about 16 hours away from family trying to deal with being locked out of room or locked in bathroom. Hot tub didn’t work. A lot of animal waste around. Beautiful beach, unorganized check in, stayed in a lot of places but this was one of the worst with customer service or concern for your comfort and safety
Stayed 7 nights in Mar 2024

2/10 Terrible

Abbey Elisabeth

Travelled with family and small children
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities
The beach is great. Activities on the sand are fun. Love the wild animals thru out the facility
Stayed 5 nights in Mar 2024

8/10 Good

Sara, Airdrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The adults and families are separated
Stayed 7 nights in Mar 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Pam

Travelled with family
Disliked: Amenities
If you’re not a timeshare royal elite member don’t bother booking here. You get limited access to beach, dining and pools. The nicest parts are not for you so not worth the money. The family beach area was dirty with garbage and toys and cans but the other areas we didn’t have access to were pristine. It felt like we didn’t matter and the staff treat you as such with the blue family bracelet. Drinks were horrible unless you like sickly sweet and syrupy. I couldn’t even get a decent margarita, ended up drinking tequila soda, boring. Food is meh, and couldn’t find a pico de gallo or salsa or proper guacamole anywhere. Very disappointing, will never book again .
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruno

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, the beach is beautiful and well maintained, rooms are clean
Stayed 8 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is there there promptly if need anything and they are very kind. The food and variety of Restaurants is excellent. Very clean pools, beautiful and clean beaches and the nightly shows were excellent.
Stayed 7 nights in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well kept grounds. The staff were very friendly and always said, hello/hola! Experienced 4 out 5 of the a la carte dining options and they were all good. Large resort with shuttles to dining and beach area, but also beautiful to walk and see the gardens and get lots of exercise. Lots of loungers available at the beach with both sun and shade options. There was both entertainment and activities during the day at the beach and a nightly show. The staff were all very enthusiastic and really look like they enjoy their jobs. I would highly recommend Sandos Playacar Beach Resort.
Stayed 6 nights in Mar 2024