3 outdoor pools, pool umbrellas, pool loungers

Reviews of Rawai Palm Beach Resort

4 out of 5
Rawai Palm Beach Resort
66/2 Viset Road, Rawai, Phuket

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 459 reviews" "
Rating 8 - Good. 175 out of 459 reviews" "
Rating 6 - Okay. 70 out of 459 reviews" "
Rating 4 - Poor. 24 out of 459 reviews" "
Rating 2 - Terrible. 13 out of 459 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ian

Staff was very nice, breakfast was not as good or the level of quality as previous place we stayed.
Stayed 7 nights in Jan 2024
Response from Nee on 1 Mar 2024
Dear Lan,Thank you very much for your feedback and comment I have taken note of your comment for improving.Kind regards,Rawai Palm Beach Resort.

6/10 Okay

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff but limited dinning options. Far from shopping.
Stayed 3 nights in Dec 2023
Response from Nee on 1 Feb 2024
Dear Marisa,Thank you very much for your reviews and feedback we will see dinning options for improving.We hope to welcome you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort..

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great with a huge pool. Rawai is an average beach spot and there not much shopping to be done here, need to grab a taxi and head to Phuket old town or Kata beach for shopping. Food in the area was ok though.
Stayed 2 nights in Jan 2024
Response from Nee on 1 Feb 2024
Dear DanielThank you very much for your reviews and comment.We hope to welcome you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort.

4/10 Poor

Wes

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room and bedding had extremely musty smell. Obvious upon the entrance to the room. Wife could not sleep all night.
Stayed 1 night in Nov 2023

8/10 Good

Christine

Stayed 2 nights in Nov 2023
Response from Nee on 25 Dec 2023
Dear ChristineThank you very much for your kind review.We hope to welcome you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort.

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
Air-conditioning kept me awake all night asked Reception to sort this out three times did nothing bath was very dirty shower was dirty no good experience whatsoever
Stayed 1 night in Oct 2023
Response from Nee on 24 Nov 2023
Dear JohnThank you for your feedback. We are sorry to read that your experience was impacted negatively. Please accept our sincere apologiesWe hope to serve you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort.

10/10 Excellent

Brian Stanley

Stayed 5 nights in Oct 2023

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great swimming pool nice big rooms. Good food. Friendly staff. Only complaint was bed too hard for my liking.
Stayed 4 nights in Aug 2023
Response from Nee on 13 Aug 2023
Dear Martin,Thank you very much for your feedback.We can make the bed softer, please inform us.Kind regards,Rawai Palm Beach Resort.

2/10 Terrible

Claire

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
If I could have given this property zero, I would have done. The arrival at 10pm was unbelievably unwelcoming, I had to ask if we could check in which was greeted with a grunt Even though the manager had the Expedia voucher number (from the online payment) our details which were already on her printed form, and copies of our passports, she insisted that I charge my dead phone to prove to her that I had a booking... bizarre and not needed after a long journey, especially since she had it all right in front of her. Then the journey began...the hotels highlight is definitely it's large pool, however, the corridors to the rooms were like a war scene with doors hanging off, exposed lighting wires hanging everywhere and rubbish littering the floor. The room smelled of damp, and it was, as the pictures show. The towels and bed linen were grey, although supposed to be white. There was no 'please clean the room sign' in the room, so after the first few days we had to write 'please clean' on a piece of paper and stick it on our door. At no time during our stay (5 nights) were the towels changed, despite putting them on the floor in a pile in the hope that they would realise that they were well and truly used. The same with the bedding, no changes at all. Room service was sad, at best. I ordered a chicken Caesar salad and couldn't eat it due to a slime all over it. This hotel could be amazing with a bit of TLC, and staff actually caring or even being welcoming.
Stayed 4 nights in Jul 2023
Response from Nee on 31 Jul 2023
Dear ClaireGreeting From Rawai Palm Beach Resort.Thank you very much for taking your time to review your recent stay with us. Please accept our sincere apology that our service did not meet your expectations. We will definitely look into the concerns you have raised to improve our service.We hope to have another opportunity to welcome you again in the near furture.Kind regards,Rawai Palm Beach Resort.

8/10 Good

cassandra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The resort was a convenient location. Pool was nice to hang out in. Staff was friendly and nice
Stayed 7 nights in Apr 2023
Response from nee on 5 May 2023
Dear CassandraGreeting from Rawai Palm Beach Resort.Thank you very much for taking the time to review we hope to welcome you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2022
Response from Nee on 1 Nov 2022
Dear MichaelThank you very much for taking your time to review your recent stay with us We hope to serve you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Pool access room is brilliant and we enjoyed happy hour at the swim up bar.
Stayed 6 nights in Oct 2022
Response from Nee on 1 Nov 2022
Dear AnonymousThank you very much for taking your time to review your recent stay with us We hope to serve you again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After a 3 year break we journeyed back to the Palm Beach international. It was just like we remembered only less busy. Rooms were clean, pool was great, service excellent. The buffet breakfast was as good as you expect and we were totally relaxed after the 10 days. Prices haven’t changed as it is 200B for cocktails. We will be returning back.
Stayed 9 nights in Sep 2022
Response from Nee on 11 Oct 2022
Dear Anthony,Thank you very much for taking your time to review your recent stay with us .We hope to welcome you back again on your next visit to Phuket.Kind regards,Rawai Palm Beach Resort.

8/10 Good

Sarah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We really wnjoyed the location and the closeness of the pool to the ocean. The staff we’re also very kind. We did however have ants in our bed on the last night and were unable to change rooms and housekeeping was closed and couldn’t change our sheets.
Stayed 4 nights in Jul 2022
Response from Nee on 11 Aug 2022
Dear Sarah, Thank you very much for taking your time to review your stay with us. We do apologize for the ants that you found in your bed. We will share the information you posted to the concerned department to pay more attention. We hope to welcome you back in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendliness and attention to our every need has not diminished since we last stayed here ten years ago. Breakfasts are fantastic; pool very large and yet lots of quiet areas. Rooms large and comfortable. Thank you Rawai Palms Resort!
Stayed 9 nights in Jul 2022
Response from Nee on 20 Jul 2022
Dear Paul, Thank you very much for taking your time to review your recent stay with us . We are very happy to read that you spent such a wonderful time at our resort and that you loved our staff, services and facilities. We hope that you made many new unforgettable memories. It was a pleasure to have the opportunity to welcome you back and hope to see you again soon. Kind regards, Rawai Palm Beach Resort.

10/10 Excellent

gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo and helpful Staff .
Stayed 1 night in Jul 2022
Response from nee on 20 Jul 2022
Dear gary, Greeting from Rawai Palm Beach Resort. Thank you very much for taking your time to review your recent stay with us We hope to serve you again on your next visit to Phuket. Kind regards, Rawai Palm Beach Resort.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people always helpful
Stayed 11 nights in Jun 2022
Response from Nee on 20 Jul 2022
Dear gary, Greeting from Rawai Palm Beach Resort. Thank you very much for taking your time to review your recent stay with us . We hope to serve you again on your next visit to Phuket. Kind regards, Rawai Palm Beach Resort.

6/10 Okay

Jane

Travelled with family
Disliked: Cleanliness, staff & service
Lovely pool and spacious rooms but that’s where it ends really. Breakfast is woeful with music on a loop that feels like a form of torture, rooms very dated, a bit grubby and windows everywhere are filthy. Felt like buying them some windex. Room towels are so old and used they’re worn and grey. Staff are extremely friendly as Thai people always are, but not a lot of English spoken at reception. The hotel is in need of an upgrade really. Pool chairs are a bit broken and /or mouldy pads, umbrellas are sticky smelly plastic, pool bar not really often actively staffed. No music or evening activities. This may all be because tourists have only just started coming back so maybe investing in the resort has been on hold during covid. On the upside it was lovely and quiet. Suggestions: better less lumpy pillows, replace towels, nicer shower gel/hand soap containers and contents, provide milk instead of coffee mate, upgrade the breakfast options (I went and brought my own granola because there wasn’t any, only powdery oats and cardboard cornflakes and cocoa pops), air conditioning in library, if hotel is almost empty upgrade your guests to better rooms to improve experience which will lead to good reviews and word of mouth, fix the butter situation at breakfast.. a huge tub of frozen butter that everyone has to scrape from is pretty awful. Welcome drink upon arrival would be a nice touch and cheap to provide. 3 star hotel in my opinion.
Stayed 8 nights in Jun 2022
Response from Rawai Palm Beach Resort on 20 Jun 2022
Dear Jane, Greeting from Rawai Palm Beach Resort. Thank you for highlight about lovely pool and spacious rooms. Again, thank you for your valuable comments are very important to us as they allow us to improve the standards of quality, service and comfort. We hope to be able to welcome you back again in the future. Kind regards, Rawai Palm Beach Resort

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful place with amazing people. Our only suggestion would be to improve the quantity of food. It was good some days, but most days the best thing on the menu was the fruits. We loved our time here and the place is beyond beautiful.
Stayed 7 nights in Apr 2022
Response from Nee on 19 May 2022
Dear David, Greeting From Rawai Palm Beach Resort Thank you very much for taking the time to review your details with us. How nice to read that you thoroughly enjoy a wonderful stay at our resor We will improving our quantity of food Looking forward to welcoming you back to Rawai Palm Beach Resort with our best attention and care Kind regards, Rawai Palm Beach Resort - Phuket

6/10 Okay

Benny

Stayed 7 nights in Feb 2022

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Amazing
Stayed 7 nights in Jan 2022

8/10 Good

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Room was in bad condition. Paint from wall was falling during day. Very dirty in the room, mirror, toilet. Asked several times, washed in 4 th day only. Beautiful pool. ( But child got there koksaki virus ) Good stuff. Really good breakfast !
Stayed 8 nights in Jan 2022

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness
The hotel services were just ok, not all services were working, several details were missing, like meal menus in the room, or laundry bag, or door sign and I requested them 3 times and no one did anything, or I asked for a massage and they said to go to town.
Stayed 4 nights in Dec 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for sandbox.
Stayed 1 night in Nov 2021

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great staff, good location near everything.
Stayed 3 nights in Sep 2021

4/10 Poor

Bryan

Disliked: Cleanliness, property conditions & facilities, room comfort
Highly disappointed. Waste of money :(
True to other reviews, check-in was awkward at best. As well, attacked by mosquitoes while waiting due to the welcoming cesspools of stagnant water. Murky pool, some room fixtures not working, pillow stains (not the permanent kind) & breakfasts was truly embarrassing. Waste of money -lovely rooms available elsewhere for a fraction of the price. Sorry hotel. Major fail on many levels. But be well & stay safe .... wish I could get my money back !
stagnant welcome pull.  Breeding mosquitoes 🦟...
that says enough
not getting in !
Breakfast is served 
🧐wow
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very excellent. Very helpful. Nothing was too much trouble
Stayed 3 nights in Mar 2020
Response from Rawai Palm Beach Resort on 16 Mar 2020
Dear Guest, Thank you for your time to review us. We will pass your compliments to our team and hope to welcome you back in near future.

2/10 Terrible

Wow

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t even know about the booking . Tried to add 1000 baht charge for additional person as. “Joiner” fee . Would only take cash . Wanted 3000 baht deposit in cash . I wanted to book a second night , they told its best to use Expedia as it’s cheaper z Argued constantly about my booking. Inept check in procedures and manager on duty was rude and had no idea about costumer service ..
Stayed 1 night in Feb 2020
Response from Rawai Palm Beach Resort on 3 Mar 2020
Dear Guest, Thank you for your time to review. Regards to your booking noted for 1 adult but checked in 2 persons. Deposit check in policy 3,000 THB/100 EURO/100 USD or Card Verify it is refunable policy when check out. Best regards, Rawai Palm Beach Resort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, easy check in. Not sure why they needed a copy of booking confirmation but it was super annoying on vacation to be constantly reminded everyday to send a copy of it because they weren't receiving it via email.
Stayed 3 nights in Jan 2020
Response from Rawai Palm Beach Resort on 6 Feb 2020
Dear Guest, Thank you for your reviews are we are sincere apologise regards to the booking voucher requirement due is important for accounting process. Thank you for staying at Rawai Palm Beach Resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel & staff were faultless, they could not do enough for you. Food was great, room was beautiful, would definately stay again.
Stayed 5 nights in Nov 2019
Response from Rawai Palm Beach Resort, Phuket on 10 Nov 2019
Dear Guest, Thank you very much for wonderful reviews. We will pass your compliments to our team. Looking forward to welcoming you for incoming year. Best regards, Rawai Palm Beach Resort, Phuket

8/10 Good

KAM HUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love our small private pool!
It was as great as 5 years ago when we first stayed at this hotel. Facilities seem to be quite well up-kept, as usual, we love the pool access room as we always enjoy our small private pool right outside the balcony.
Stayed 3 nights in Oct 2019
Response from Rawai Palm Beach Resort, Phuket on 5 Nov 2019
Dear Guest, Thank you very much for your time to review us. We are glad to know you had a pleasant stayed and enjoyed with our pool ,we will pass your compliment to our team. Looking forward to welcoming you for incoming year. With best regards, Rawai Palm Beach Resort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Rawai Palm Beach Resort, Phuket on 1 Nov 2019
Dear Guest, Thank you very much for your time to review us. We hope to welcoming you for incoming year. Best regards, Rawai Palm Beach Resort, Phuket

10/10 Excellent

ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Rawai Palm Beach Resort on 1 Sept 2019
Dear Guest, Thank you for staying at Rawai Plam Beach Resort. We are looking forward to welcoming you for incoming year. Best regards Rawai Palm Beach Resort, Phuket

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, welcoming and friendly service
Wow!!! Just home from 3 weeks in Thailand and although we only stayed one night in this hotel, it really stood out to us. From the moment we arrived all the staff were so welcoming and went above and beyond to welcome us to the hotel. Although it was not the flashiest or grandest hotel we stayed in on our trip, we received the best service by a long way. It was the little things like offering us a late check out free of charge and offering us clean towels to use by the pool after we had checked out. They even let us just the free shuttle bus to Kata Beach the evening after we checked out (we had our flight home at 3am so we’re ‘hanging around’ all afternoon waiting for our taxi to the airport). All the staff on the reception were so so friendly and helpful and nothing was too much to ask. They kept our luggage for us in a locked room after check out and were more than happy to allow us access to it throughout the day. Would 100% recommend if you are looking for with amazing service. Also the pool area was lovely and spacious and I loved the bathrooms in the rooms. The bath tubs were amazing and rooms a very good size. Breakfast good too with fresh pastries, cereals and someone you cook you freshly made eggs. Great location next to the beach and restaurants too. Although not loads in the immediate area. We found ‘Kamala Beach’ had many more restaurants, bars and shops (and a nicer beach!), but would still strongly recommend.
Stayed 1 night in Aug 2019
Response from Rawai Palm Beach Resort on 4 Sept 2019
Dear Alice, Thank you very much to taking your time to reviews us. We are appreciate for your lovely comments and will pass your compliments to our team. Looking forward to welcoming you for incoming year. With best regards, Rawai Palm Beach Resort, Phuket

10/10 Excellent

Mishqa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondefull
Fabulous stay
Stayed 3 nights in Aug 2019
Response from Kornwika on 8 Aug 2019
Dear Guest, Thank you very much for staying with us. We wish to welcoming you for incoming year. Best regards, Kornwika Assistant Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and tidy, there was always someone from housekeeping around or gardeners tending the grounds. Pool was really big and well set out, the pool bar was also a nice feature. Only thing missing is an area where you can sit and get a coffee and a cake to have a chat and relax if the weather isn’t favorable.
Stayed 14 nights in Jul 2019
Response from Kornwika on 3 Aug 2019
Dear Guest, Thank you very much for your lovely comments regards to the cleanliness in our hotel area and big swimming pool. We will pass your compliments to our team. As the mentioned point about missing an area where can sit and get a coffee and cake to have chat and relax, in our hotel has White Palm restaurant down from the Lobby where can serve you a cake and also outside the hotel it has the coffee lounge " Cafe Amezon'' just 5 minute walk from the hotel. Your comments are valuable for us to let us know what we do well and what we have to work on. Thank you for staying at Rawai Palm Beach Resort. Best regards, Kornwika Assistant Front Office Manager

8/10 Good

Tina

Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Kornwika on 17 Jul 2019
Dear Guest, Thank you very much for staying at Rawai Palm Beach Resort. We wish to welcoming you for incoming year. Best regards, Kornwika Assistant Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, pool, and room. Easy walking to beach area which is not for swimming but there is a shuttle to swimming beaches available.
Stayed 2 nights in Apr 2019
Response from Rawai Palm Beach Resort on 28 Aug 2019
Dear Guest, Thank you for staying at Rawai Palm Beach Resort. We are looking forward to welcoming you for incoming year. Best regards, Rawai Palm Beach Resort, Phuket

8/10 Good

Vernell, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. The staff was always cleaning. The staff was very nice. The only issue I had was that I wanted to schedule a spa appointment and the person at the spa did not understand English so I was unable to schedule.
Stayed 6 nights in Mar 2019
Response from Dao on 10 Apr 2019
Thank you very much. We are very happy to hear that you are happy to stay with us. And really sorry about the spa's communication too.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, room comfort
Nice pools
Nice pools, nice rooms, nice service. Need to renovate the walls a little bit.
Stayed 3 nights in Feb 2019
Response from Dao on 10 Apr 2019
Thank you very much for staying with us.

10/10 Excellent

Jorge, Livermore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loving narwai
Beautiful place. Great pool for kids! Service is amazing!!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Thanong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

miao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, has maintained consistency all these
This could be my 6th or 7th stay with rawai palm, starting to lose count, from the 1st time till now, I have to give credit to the hotel for maintaining the good condition of the hotel ground. Service is still as good and they have improved the Wi-Fi system as well! So full stars for the hotel! Still recommend the pool access room. Beautiful stay.
Stayed 3 nights in Oct 2018

10/10 Excellent

Bruce, Wellington, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were amazing and friendly. Everything we asked for was sorted immediately. Very good choice for breakfast. We had lunch a few times and the Thai food was good and the cheeseburger was satisfying. We are at the hotel for dinner a few times too and that was a good experience. We enjoyed lazing by the pool which was cleaned every day. The shuttles to Kata and the beaches were really handy. Would happily go back.
Stayed 13 nights in Oct 2018

8/10 Good

A, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was pleasant and always willing to help in every way. They have a spa and travel planner on site, which made it easy to schedule services. The pool was beautiful, and it was definitely worth it to get the room with pool access as it gives you a more private opportunity to relax outside. The only negatives I would say are that at check in and check out, the staff were not polite. It was far more transactional and we did not feel valued by the front desk as their guests (although all other staff were very kind). We also did not think the food was very good. Room service and the restaurant on site are not high quality.
Stayed 5 nights in Aug 2018
Response from Rawai Palm on 17 Sept 2018
Dear Value Guest, Warmest Greetings from Kata Palm + Rawai Palm + Maikhao Palm, PHUKET First of all, we very much appreciate to get your feedback and comment to share here with both in positive and negative. For all you’re commented we kept and shared in our team to improve to the better services in the future. On behalf of the team I wish you the very best in your future endeavors and we hope to be able to welcome you back again in the future. Have a wonderful day. Best regards, Hotel management

10/10 Excellent

Babbustar , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay with 5 and 3 year olds
We had a great stay at the Rawai. The pool was amazing wrapping around the hotel. The children’s beach was perfect for our little ones. Our room was spacious and clean. We were on the 1st floor but would consider the ground floor next time with their private pools which join up with the main hotel pool. The local area has a lot of restaurants and bars, but choose from them carefully - we liked the fish market, coconut bar, Nikitas, the paradise bar, Rawai view cafe & bar, to name a few. The free transfers to other beaches are worthwhile but need to be booked. If the hotel had its own bar that would have made the stay complete. Would recommend and go again! note on trips - the elephant sanctuary was lovely but 1 day trip around phi phi etc not suitable for young kids especially as most of the day was spent in the boat!
Stayed 12 nights in Apr 2018

6/10 Okay

Sander Mattias

Disliked: Cleanliness, staff & service, property conditions & facilities