View from room

Reviews of Baan Krating Phuket Resort

3 out of 5
Baan Krating Phuket Resort
11/3 Moo 1, Wiset Road,, Ao Sane Beach, Rawai, Phuket

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 163 reviews" "
Rating 8 - Good. 68 out of 163 reviews" "
Rating 6 - Okay. 13 out of 163 reviews" "
Rating 4 - Poor. 5 out of 163 reviews" "
Rating 2 - Terrible. 4 out of 163 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views off the sea & natural countryside the rooms are very spacious with great balconies to relax on, it’s a slight way from shops etc, but they run a bus shuttle service, it’s truly peaceful & relaxing, a beautiful place, Wonderful
Stayed 4 nights in Dec 2023

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, nestled in the jungle. Lovely and helpful staff. Nice snorkelling off the beach.
Stayed 7 nights in Aug 2023

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like - Stunning views and really peaceful location in the jungle. Very friendly staff. Didn't like - Distance from the rest of the world. A really remote location and transport is a must as there is almost nothing in walking distance really. Desalinated seawater.
Stayed 15 nights in May 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel reception, restaurant staff and driver are friendly and helpful. Close to nature.
Stayed 4 nights in Jan 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Perfect

8/10 Good

Soh Wan

Liked: Cleanliness, staff & service, amenities
The scenery of the resort is very beautiful and quiet, and the ocean is crystal clear. It's very restful and relaxing space. The room is very clean. And staff are very responsive to request. However, there are places need improvement like you can see broken debris around, rubbish is hidden underneath branches or at corners. Overall, I still like this place very much.
Stayed 5 nights in Aug 2022

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to await for our arrival PCR results, staff were very knowledgeable and informative on the process. Location is amazing, in the jungle with great views of their private beach, very easy to access too. They also have a daily pick up which takes you to the main public beach only about 5 minutes away. Everything was just so easy and relaxing. Very clean, great food and drinks and overall nothing was too much trouble for any of the staff, just so happy to assist you wherever they can. Dada on reception is exceptional! Thank you for a lovely stay, we will definitely return!!
Stayed 2 nights in Mar 2022

10/10 Excellent

Aynur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay !
It was an amazing stay. The staff is very nice and will do anything to help you. The room are big and clean. The location is quite hard to find but you are in the middle of the jungle with a private beach and beautiful sun set ! I will recommend my friends to go there !
Stayed 1 night in Nov 2021

8/10 Good

Pallapa

Liked: Cleanliness, staff & service, property conditions & facilities
Just a little improvement!!!
The hotel is nice clean and quiet but the bed and the floor are making sound every time we walk, or moving. Maybe a bit of maintenance will improve that.
Stayed 1 night in Aug 2020

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. Ronnie is amazing at his job and helping with anything we needed or asked for. Went the extra mile. The hotel sits in gorgeous jungle next to beach. We will be back.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location and the best private beach in Phuket
Stayed 4 nights in Jan 2020

10/10 Excellent

MrMagoo, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jungle setting and beautiful snorkeling! That's it!
Stayed 4 nights in Jan 2020

10/10 Excellent

Tiffany

Stayed 3 nights in Jan 2020

8/10 Good

KAI MING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit remoted from town but great with a beach you can do snorkeling.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waaay too off the grid for any actual sightseeing in Phuket. Get a better place. WiFi only available in the restaurant/lobby. Super run down and inconvenient.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the quiet location, built on the side of the mountain hill and into the jungle. I loved the beautiful gardens with such a great variety and diverse species of plants. The gardens are meticulously maintained by two hard working gardeners, that are very humble people. The resort is ocean front. All the staff at this resort are very polite and respectful, such beautiful people are the Thai people. This is our second time staying at Baan Keating, we will be back next year and plan to stay longer
Stayed 13 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was a wonderful break. Three ok dinners in the restaurant, one was terrible as seafood was over cooked and the squid was like shoe soles. All staff were friendly and upbeat.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for a laid back, rustic trip!
One of the best experiences we've had at a hotel. A secluded, peaceful, beautifully designed resort! Simple, elegant design - tasteful and authentic local feel. Incredible evenings in a forest setting with a nice private beach and terrific private pool under the trees. Excellent beaches nearby as well. Exceptional service from very thoughtful staff who placed flowers in our room when we informed them we were visiting for our honeymoon. A special thank you to Mr Sathit and the lady manager who worked in the afternoons. Both spoke excellent English, quickly and efficiently provided solutions for our questions and did so with smiles. Thanks again to them and all the staff for making our honeymoon perfect! Highly recommended for a laid back, rustic, quiet vacation - where you feel like you are in Thailand and not just a generic hotel. Breakfast was very tasty and with a good variety (unclear of why others have complained about it). Very limited wifi was a blessing so we could properly relax and disconnect!
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect just it's way too far from anywhere. Will be great for family or people have visited Phuket before, so they can quietly enjoy the beach, the hike, and the wonderful sea view.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted peace and quiet because of our hectic lives. Here we got it. Fantastic sea view room , lovely and clean! Definitely the place to go to get away from it all. Staff were so friendly and helpful, nothing was too much trouble. We opted for local food which was lovely and reasonably priced. Safe and beach towels were provided free of charge. Definitely will go back.
Stayed 9 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm beauty in a party city
This is not for everyone, but of you enjoy being off the beaten trail, away from the city, in a gorgeous setting, this one's for you. The seaside rooms are a must. Bigger, nicer, with a great view, and easy walk to the beach. The two beaches are very small, but both have access to snorkeling. Do your research, there is a reason this is the number 1 rated snorkeling area. We went on a full moon, bad time to snorkel with with extreme tides,visibility was poor, but there reef and fish were abundant. The breakfast apparently has gotten better, and the wait staff was excellent. Only negatives, they need better shuttle service to town, it runs every 2 hours, but only 10am to 6pm. They need to rent kayaks and snorkel gear if they are going to be so isolated, just to give more variety for activities. It would nice if the front desk spoke more English. I speak a little Thai, so I made do. Took my daughter and her family, they all loved it.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs and service is very Good, specially Restaurant Manager Ratima
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful and quiet place in an otherwise busy area. I loved it. The photo on your site is not from this property, however.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort, good restaurant on premises, great snorkeling in private beach, spacious room. Friendly staff.
Stayed 5 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
Everyone made our stay feel welcome
Stayed 1 night in Nov 2018

4/10 Poor

jeff

In the words of the driver who took me to the hotel, "your hotel is far away from everything!" And, he was right. It definitely is a private, remote, and removed location-- which has benefits and disadvantages. It was a little more than a 1km walk to Nai Harn beach and anything worth visiting... Despite arriving much earlier than I anticipated, my arrival to the Baan Kraating went rather smoothly. My room wasn't immediately available, so I was able to drop my things at the desk and explore the island. The room was ok- just ok. I had a few issues with the safe/security box, and the room door, but the staff was fairly responsive. I was also disappointed to find that there was a pretty serious fee for internet. Even in Thailand, paying for internet is an outdated idea. I've stayed at plenty of other hotels in Phuket and other parts of the mainland where wifi is included in the price of the room. Given that there is much reason to figure out what is or isn't within a reasonable walking distance from the hotel, and the hotel is pretty much out of cell/data signals, internet is pretty necessary and should be available without additional fees.
Stayed 3 nights in Nov 2018

10/10 Excellent

Smokey, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and Tranquility
Nice and relaxing. Really feels like you're in nature with the beautiful Gardens that blend into the Jungle.
Stayed 13 nights in Sep 2018

10/10 Excellent

Verified traveller

Amazing place.
This place was really wonderful. We stayed in the beachfront bungalows and the view was just amazing. Room was excellent too with a huge balcony overlooking the ocean. Only quarm is that the receptionist tried to sell us a room for 1000 bhat more than advertised on their website. We booked it online in the reception which was awkward to say the least. In any case I'd stay here again. It's a great spot tucked away on a jungly hillside. Note, no wifi in rooms. You have to pay by for hotel wifi.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area
Close to Nai Harn Beach which was the main purpose of the stay. Cabin style accommodation which was fine but many stairs to climb, to and from the pool and beach area. Wi fi also has to be purchased which isn't ideal. It's a nice area with good service but maybe not for everyone?

8/10 Good

Ulysses, Wiesbaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly fantastic, a few annoyances.
What hotel in 2018 still charges for wi-fi? I stopped including it in my hotel searches because I hadn't seen a hotel without free wi-fi in at least five years. Not a huge deal, but on principle I wouldn't have stayed here if I had known. Aside from that, the service is friendly if not entirely competent. The rooms are fantastic but the luxurious king-size bed was way too hard and therefore uncomfortable and not luxurious. The compound is quite remote, which has its advantages and disadvantages. A small private beach is nice but isn't perfect for swimming as there's coral and rocks before the water gets deep enough to really give up your feet. The restaurant is good, although they twice brought me pad thai with shrimp when I explicitly asked for it without. But wow, these are beautiful rooms!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
No Free Wi Fi Here
This place could be really special. The location is fantastic, nestled in the jungle with beautiful views of the water. Hard to believe in this day and age you have to pay for wi-fi, but that is the case with this hotel and its not cheap. Staff appear like they would rather be anywhere other than work, you barely see any staff and when you do no one says hello. Breakfast is terrible. No one tells you that you can order eggs. Room is clean enough however someone needs to do something about maintenance, there was a lot of mould build up in the shower, light bulbs not working and despite asking for them to be fixed, they never were. If you are after a hotel in great surroundings then this is for you, if you want the service and facilities of a resort then I suggest you look somewhere else.
Stayed 5 nights in Feb 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, secluded, romantic getaway
The perfect resort for a secluded, romantic getaway. The resort was tucked away in a jungly hillside which sat next to it’s own private beach. This is not the place to go to if you are looking for a walkable resort next to shopping and restaurants! We found this to be a plus as much of Phuket is designed for walkability. We rented a motorbike from the resort to do our shopping and exploring. Once outside the resort there are many things to see; Rawai Beach, Nai Harn Beach and the famous cape for sunsets. The sea view room was breathtaking - full of small finishes that really added to the ambiance of the room. Tall ceilings, bed facing the beautiful patio that overlooked the sea. Each morning we got to wake up to the sun rising above the hills. The bathroom was adorned with two sinks, a walk in shower, robes, slippers and storage. It was massive. The staff goes above and beyond to make your stay comfortable. We became friendly with a few of them in the restaurant as we sort of became “regulars”. They made us feel at home which was nice. We cannot day enough about this resort. We would and will be back.
Stayed 2 nights in Feb 2018

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel at the end of a hilly road. Very pretty little cove just in front. Only down side was breakfast was mediocre. Also the charge for internet was exorbitant. 200baht for 1 hour. Staff were friendly and helpful.
Stayed 3 nights in Jan 2018

6/10 Okay

Joseph

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Poor sevice in a land that shines at hospitality.
I usually don't criticize, in the last year I have travelled to 11 countries on 4 continents, staying in 22 hotels, from 2-5 stars, including a month in Thailand in four hotels. This is the only one where the staff seemed miserable and not suited for hospitality, especially in Thailand, a nation of niceness. I wish it was a single isolated incident, but with each interaction I felt I should be apologizing for bothering them, and each episode was a waste of time, gaining no help from them. They don't seem to care, I imagine this is trickle down from management judging the run down state of the facilities. The room itself was very nice, sizeable, clean, lovely bed, washroom etc. There are just too many other great places in Thailand to recommend here.
Stayed 3 nights in Jan 2018

6/10 Okay

jane, singapore

Liked: Room comfort
Lovely beach resort but hard to access as local Drivers didn’t know the way. The room was really good but restaurant service and standards was barely adequate. The private beach became overrun with people being bussed over so very little privacy after midday.
Stayed 4 nights in Dec 2017

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
Just a good place to stay for a week
Stayed 4 nights in Dec 2017

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nai Harn
Good
Stayed 3 nights in Dec 2017

8/10 Good

Raja, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities
A different kind of atmosphere
Perfect for seclusion and a getaway from it all. Having to pay $16/day for Wi-Fi is utter nonsense though.
Stayed 1 night in Nov 2017

10/10 Excellent

James , victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort :)
Was great place to stay :) nice little hut to stay in, in a nice secluded jungle, offered free shuttle bus into nai harn beach :) beautiful pool and good private beach to sit by :) great price too
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean & very good service.friendly staff & easy to communicate with..the buffet breakfast was always a treat with the extras the chefs would whip you up!!!everything excellent except Wifi reception..would recommend just buying mobile data
Stayed 9 nights in Jul 2017

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Hotels.com not customer friendly.
We had a problem with the booking E mail confusion and one lost mail resulted in us double booking Hotels.com were contacted 3 times by phone as the hotel had agreed not to take payment as they accepted we had made a mistake. Hotels.com insisted hotel had to contact and confirm that they would not take payment. however when I called Hotels.com they were never able to contact Khun Napat to be told the hotel would not take payment. As you do not supply E mail address and chat was only running during night for the hotel staff. no contact was made I was given the run around. If the Hotel did not take payment (we stayed there on our other booking) then hotels.com should refund us the money please confirm this as you make contacting you rarther difficult. Dave Stocking

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort