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Tea Palace Urban Hotel

3.5 star property
Comfortable hotel near Royal Palace

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May 2024

Tea Palace Urban Hotel

Photo gallery for Tea Palace Urban Hotel

Exterior
Outdoor pool, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, individually decorated, desk
Restaurant

Overview of Tea Palace Urban Hotel

8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

# 32, Street 242, Phnom Penh
  • Popular LocationRoyal Palace11 min walk
  • Popular LocationCentral Market20 min walk
  • Popular LocationNagaWorld Casino2 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)30 min drive
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Room options

Suite, 2 Bedrooms

cleanliness

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 75 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Twin Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Phnom Penh

Located in Phnom Penh, Tea Palace Urban Hotel is in the historical district. Royal Palace and Wat Phnom are local landmarks, and some of the area's activities can be experienced at Grand Phnom Penh Golf Club and Royal Cambodia Phnom Penh Golf Club. Phnom Penh Fantasy World and Water Garden are also worth visiting.

What's nearby

  • Royal Palace - 11 min walk
  • National Museum of Cambodia - 18 min walk
  • Central Market - 20 min walk
  • NagaWorld Casino - 2 min drive
  • Olympic Stadium - 3 min drive

Getting around

  • Phnom Penh Railway Station - 3 min drive
  • Phnom Penh (PNH-Phnom Penh Intl.) - 31 min drive

Restaurants

  • Fortune Pho - 2 min walk
  • Magnolia - 2 min walk
  • Backyard Cafe - 5 min walk
  • YAKITORI JIDAIYA 時代屋 - 5 min walk
  • Tom Yum Kung - 5 min walk

About this property

Tea Palace Urban Hotel

Hotel located in Phnom Penh City Centre
Tea Palace Urban Hotel is located close to Royal Palace and NagaWorld Casino, and provides a poolside bar, a free daily manager's reception and a terrace. Be sure to enjoy a meal at Tea Lounge Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a lift
Room features
All 51 individually decorated rooms boast thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities such as free WiFi and safes.
Other amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM at scheduled times and on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Pool Bar
  • Tea Lounge Restaurant

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • In-room roll-in shower
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 5 for adults and from USD 3 for children
  • Airport shuttle fee: USD 15.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

TeaHouse Asian Urban Resort Phnom Penh
TeaHouse Asian Urban Resort
TeaHouse Asian Urban Phnom Penh
TeaHouse Asian Urban
TeaHouse Asian Urban Hotel Phnom Penh
TeaHouse Asian Urban Hotel
Tea Palace Urban Hotel Hotel
Tea Palace Urban Hotel Phnom Penh
Tea Palace Urban Hotel Hotel Phnom Penh

Frequently asked questions

Does Tea Palace Urban Hotel have a pool?

Yes, this property has an outdoor pool.

Is Tea Palace Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tea Palace Urban Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Tea Palace Urban Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Tea Palace Urban Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Tea Palace Urban Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM-8:00 PM on request. A fee of USD 15.00 per vehicle applies.

Where is Tea Palace Urban Hotel located?

Located in Phnom Penh City Centre, this hotel is within a 15-minute walk of Independence Monument and Royal Palace. Riverside and NagaWorld Casino are also within 1 mile (2 km). Phnom Penh Railway Station is 27 minutes by foot.

Tea Palace Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 267 reviews" "
Rating 8 - Good. 99 out of 267 reviews" "
Rating 6 - Okay. 21 out of 267 reviews" "
Rating 4 - Poor. 2 out of 267 reviews" "
Rating 2 - Terrible. 2 out of 267 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Kelly

Liked: Room comfort
Stayed 1 night in Aug 2020

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jungle in the city
Stay was pleasant. The large privacy screen around pool from adjoining property was annoying but not the fault of the hotel. Unfortunately this screen wrapped around some other parts of the hotel too....so 117 & 118 two bed suites essentially have all natural light blocked out, as this solid privacy screen is about 12 inches from the hotel exterior. They do have two other 2 bed suites without this issue. For our 4 night stay we were first allocated 118 and could only be moved to another 2 bed suite (with natural light) the next day. The hotel should not allocate these light-less rooms unless they have specifically sold them as 'no window' rooms, which is pretty much what they are. That said, the rooms were well furnished in a funky way. If you don't mind not having any natural light, 117 or 118 two bed suites are great. But for the price, you'd expect to have natural light in these suite rooms....or reduce the price! Pool area and menu good. Interesting and varied teas available. Breakfast ok with usual buffet style of mixed bagatelle. Night porter had some interesting questions for my Khmer wife when we came back late from a night out. He caught on pretty quick and apologised. Would probably stay here again if could guarantee what room we'd be getting for sure. Staff brilliant, friendly, helpful and efficient.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teahouse
We stayed at the Teahouse a couple nights. The rooms are spacious and comfortable and clean. There were a lot of options at the buffet breakfast but the coffee was quite bad. The staff are helpful in booking tours and making calls for the guests.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is fantastic with great food and drink service. Staff is extraordinarily nice and helpful, breakfast is delicious. Rooms were always clean and had nice robes and basket to take down to pool. Would definitely recommend to stay here! Spa services could be better, but not terrible.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, although not ostentatious, catered to all our needs, which, accompanied by the excellent service, made it an excellent stay. The small touches, such as the complimentary local tea varieties, tea set, and the lotus blossom in the bathroom just served to make the experience even more memorable.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful around children ,and any problem they would help with Teahouse team were just good
Stayed 21 nights in Dec 2019

8/10 Good

Al, Manila

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
We got the suite room (with 2BR and 2 toilets). It's ok but the rooms are a bit dated including the keys used (no room cards). Breakfast is a thumbs up with good enough choices. Service crew are really good esp their communication skills compared to other hotels in PP. Price is affordable. Location is really central, very near Independence Monument (walkable). Massage is ok (taken inside a spa room). Overall, a cozy place with a garden in the middle of a busy city.
Stayed 2 nights in Jan 2020