Lounge

Reviews of The Light Hotel Penang

5 out of 5
The Light Hotel Penang
Lebuh Tenggiri 2, Bandar Seberang Jaya, Seberang Jaya, Penang

Reviews

8.8

Excellent

Rating 10 - Excellent. 243 out of 501 reviews" "
Rating 8 - Good. 205 out of 501 reviews" "
Rating 6 - Okay. 33 out of 501 reviews" "
Rating 4 - Poor. 12 out of 501 reviews" "
Rating 2 - Terrible. 8 out of 501 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rajbans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size
Stayed 3 nights in Jan 2024

6/10 Okay

Chun Seng Eric

Business traveller
Liked: Room comfort
In consistent in room amenities. No hand towel, bath mat not available next day.
Stayed 2 nights in Dec 2023

6/10 Okay

Sylvia

Liked: Cleanliness, property conditions & facilities
unable to go out and in with room card key, validate again at counter still facing same issue. The security guard was not nearby the entrance and need to press the button, called and waiting them to walk out.
Stayed 1 night in Sep 2023

10/10 Excellent

Steve

Stayed 1 night in Sep 2023

8/10 Good

AARON

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Yue

Stayed 1 night in May 2023

10/10 Excellent

Sallehuddin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and good service Next door was very noisy with kids shouting
Stayed 2 nights in Feb 2023

8/10 Good

GOH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is good

8/10 Good

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for business stay. Pool closed which was disappointing.
Stayed 4 nights in Sep 2022

6/10 Okay

Jia hui

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

8/10 Good

KM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is New hotel building so everything is still fresh.
Stayed 1 night in May 2022

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay ! Excellent staff all round the Hotel , MD Yousuf at the Lobby area is exceptionally courteous and ensures a warm welcome is provided to all Hotel guests . Keep it up !
Stayed 2 nights in Sep 2021

10/10 Excellent

Hani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
My second time staying here. Nice hotel. The mini buffet served for sahur was delicious. Will definitely stay here again.
Stayed 1 night in Apr 2021

10/10 Excellent

Yik Hwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Chin Mui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Michelle

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Syairul Helmi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Rajeswari, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very pleasant stay, clean, love the staff attitude and very helpful in all ways.
Stayed 2 nights in Jul 2020

8/10 Good

Ghost, Malaysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal. Cleanliness is good and comfortable. Nice hotel
Stayed 1 night in Jul 2020

8/10 Good

Yap, KL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, good food and friendly staff. Following the new norm on social distancing
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being maintain properly.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Ken, Petaling Jaya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended and good for business
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Review
- Room: Good - Foods: Nice - Staff: to be more friendly & more respect - Room service: Good
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Ahmad Hazem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff & Comfort.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They did not have records on my booking from Expedia. Despite a 40 mins wait at the counter and I have personally called Expedia customer service centre, they allow to let me check in. But upon check out, they say that the confirmation from Expedia is not yet received and I have to pay for my stay and expect a refund from Expedia instead. I just feel that my wait at the counter is just in vain.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was excellent, with many choices to select. However, this property is on the mainland and requires multiple taxis or Grab cars to visit most tourist attractions on the island.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

I liked the breakfast but I did not like the room. Water on the toilet floor could not flow out. No face towel. TV channel worst.
Stayed 1 night in Feb 2020

10/10 Excellent

Najeebahmad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Comfort stay
Stayed 3 nights in Feb 2020

10/10 Excellent

Sitinor, Seberang Jaya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice & beautiful
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied when staying there
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

chee

Stayed 1 night in Nov 2019

10/10 Excellent

Chris, NSW Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great staff and facilities, well priced, good food.
Stayed 6 nights in Jan 2020

10/10 Excellent

najeeb ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff with wonderful service
Stayed 3 nights in Jan 2020

10/10 Excellent

SIEW WOOI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, no regrets, value for money!
Breakfast selections are awesome and tasty! Value for money. The reception gave us exception of late check out without charges due to unavoidable matters and this really surprised us that make up our day of only one night stay!
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Service isn’t good
It was a nice clean hotel but the service was not 5 star level. I asked for a bathrobe, but was told at reception that only suites have them. I pointed out that I was staying in a suite. The receptionist said it has to be a higher ranking suite to have bathrobes. Not the kind of suite I was staying at. I checked online, and some rooms with fees as low as half of what I was paying, that were not suites had bathrobes. I pointed that out. Receptionist said that if I sign something I can get the “extra amenity”. I was not happy about the interaction with him but I agreed. It took nearly one hour to get it delivered to me. I waited that long to take a bath. Such a hassle for something so simple. There was an insect and a gecko in my bathroom which was surprising since I stayed on a high floor. But the view of the city was nice, breakfast was not bad.
Stayed 1 night in Jan 2020

10/10 Excellent

Noor Afnindah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
I stay at The Light monthly. The hotel service is exceptional. The bell boy to the housekeeping are friendly. The best thing about the hotel is their breakfast buffet. It is one of the best that I have tasted. Wide variety and the staff ensure that the food is promptly filled up and always warm.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best service ever !!!
Booking this hotel for my friend's honeymoon. Thumbs up to Mr Sivaji !!! His efforts cannot be compared to others hotel which i dealt before. The room was beatifully decorated. My friend and his wife were very pleased !!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best in town. The pastry department need a bit improvement but overall the stay was awesome. TQ
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
servis tip top
Stayed 1 night in Jan 2020

8/10 Good

zaleha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new hotel.
Comfy and just great
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019