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Maintenance personnel attended to complaints of the rooms promptly. Breakfast quality below our expectation. Overall my family satisfied the stay .
Very good experience at the Hotel. This is my second time here and I feel that their service is very consistent and effective at making your stay spectacular! They are a professional bunch and I see them making this a world class hotel for anyone who needs a world class stay. The Executive Lounge ...
Great location, amenities, free mini bar.
As guests of Hotel Jen, we were able to use the facilities at Golden Sands Shangri-la at Batu Ferringhi. They even have a free shuttle bus to take people between the properties. That was a positive surprise!
The hotel was very comfortable but the sound from outside the street was overwhelming bothersome at times especially during late night hours.
Very central and good size rooms. when ask for a room on the front
THE VIEW/THE BEACH/THE SWING AT THE BEACH
Rooftop bar is the best, the waiter is very good. The breakfast was great, lots of choices.
I really like the facilities at this hotel especially the rooms and playlab. It is very comfortable and clean. Besides that, the workers here are very friendly and always give cooperation.