Hair dryer, dressing gowns, slippers, towels

Reviews of Seven Terraces Hotel

4 out of 5
Seven Terraces Hotel
Stewart Lane, Georgetown, George Town, Penang

Reviews

9.6

Exceptional

Rating 10 - Excellent. 181 out of 228 reviews" "
Rating 8 - Good. 40 out of 228 reviews" "
Rating 6 - Okay. 4 out of 228 reviews" "
Rating 4 - Poor. 2 out of 228 reviews" "
Rating 2 - Terrible. 1 out of 228 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 1 night in Feb 2024

10/10 Excellent

Sharmila, Harrow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

SHIN HOE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay in that is so in keeping with the surrounding Peranakan culture
Stayed 3 nights in Nov 2023

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully restored and looks more like a museum than a hotel. Convenient location close to everything. The staff is lovely. The restaurant serves outstanding food. When i come back to Penang i will stay here again. Thank you
Stayed 5 nights in Sep 2023

8/10 Good

Gien K

Nice property but needs touch up renovation to keep it up.
Stayed 3 nights in Aug 2023

10/10 Excellent

Thomas, Ripple

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, incredible room with a few rough edges but nothing to spoil a great stay! Loved the swimming pool and afternoon tea with cakes!
Stayed 9 nights in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice for Georgetown
We had a lovely stay and recommend this property in Penang. Easy to walk to many parts of Georgetown and Grab drivers seem to know it too. If you plan to visit the restaurant be sure to book in advance. We did not and they were closed one night and already booked for the other when we arrived.
Stayed 3 nights in Jun 2023

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful heritage hotel
This is a very beautiful heritage hotel and I am impressed by the restoration. The rooms are so spacious and well furnished and thus very comfortable. We like the personal touch of the staff and are grateful for the restaurant recommendations near the hotel. Location-wise, it’s a short drive from many tourist attractions and nice eateries. So overall I would highly recommend this very gorgeous hotel for tourists who like a more unique culturally rich experience.
Stayed 3 nights in Jun 2023

10/10 Excellent

CHOW LAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So happy to see and proud of the attention to detail, love and effort put into salvaging these old heritage buildings. It was quiet, private and elegant. A wonderful stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Yue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice and cozy place.
Stayed 2 nights in May 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

desmond

Stayed 4 nights in Mar 2023

10/10 Excellent

Andres

Stayed 4 nights in Mar 2023

10/10 Excellent

Frank

Stayed 2 nights in Mar 2023

10/10 Excellent

Saxon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunningly renovated property from old Malay townhouses. Lots of character and unique design features. Good location in centre of George Town. Large bedrooms. Friendly, helpful staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

JONATHAN FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner has taken pains to maintain the property, which is not easy. The hotel is in the heart of Georgetown and interesting places are within walking distance. Staff were very friendly and helpful. Front of House staff went the extra mile! Really enjoyed breakfast and tea at the hotel. Good ambience! Dinner at the Kebaya Dining Room is a must.
Stayed 3 nights in Nov 2022

10/10 Excellent

Johanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and staff
Seven Terraces always goes above and beyond in their customer service. They are beyond helpful and provide great information to those visiting Penang for the first time.
Stayed 3 nights in Nov 2022

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from Shawn on 26 Oct 2022
Thanks you

10/10 Excellent

Sabariah binte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ! It gives lots of historical essences
Stayed 2 nights in Oct 2022
Response from Shawn on 26 Oct 2022
Thank you for your review

10/10 Excellent

ZHITANG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service that would go the extra mile where they can, coupled with genuine antique furniture really brings you back in time as visiting royal
Stayed 3 nights in Oct 2022
Response from Shawn on 26 Oct 2022
Thank you for your review.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Seven Terraces team on 26 Aug 2022
Thank you and have a good day. hope to see you again..;)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
This is a great hotel. Good location and huge room. Pool is good but didn't use the restaurant so can't review but it looked good. Very quiet but interesting part of town.
Stayed 2 nights in Jul 2022
Response from Seven Terraces Hotel on 19 Jul 2022
Thank you

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent hotel. Service team is wonderful. Ambiance is wonderful. The ambiance is... 20/10. Stay here. It's a magical little corner of Penang. Oh and the restaurant is wonderful.
Stayed 3 nights in Jun 2022
Response from Shawn on 20 Jun 2022
Thank you for the review.

10/10 Excellent

Maison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Shawn on 20 Jun 2022
Thank you for the review.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing boutique heritage hotel. We loved our stay here, super friendly & helpful staff. We will definitely be back.
Stayed 3 nights in May 2022
Response from Shawn on 20 Jun 2022
Thank you for the review.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, relaxing, stylish historic hotel!
Stayed 4 nights in Apr 2022
Response from Shawn on 13 May 2022
Thanks for your compliment.

8/10 Good

Kah Ho

Stayed 3 nights in Apr 2022

10/10 Excellent

Chee Keong

Stayed 1 night in Oct 2021
Response from 7T on 14 Nov 2021
Thank you

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and decor. On-site restaurant was exceptional quality, local cuisine.
Stayed 4 nights in Nov 2021
Response from Seven Terraces Hotel on 8 Nov 2021
Thank you for the review.

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel experiences.
The hotel is so charming. The staff was outstanding, rooms were comfortable, and the pool was relaxing. We will definitely stay here again.
Stayed 2 nights in Aug 2020

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Jewel
this is a jewel of a place to stay and Chester and Wendy make you feel immediately welcome. They are very knowledgeable and helpful. The dinner is special so don't eat that day and book a table! Lots of flavors and dishes. The breakfast is a calm civilized way to start the day; include that in your stay. if you are worried about the stairs up to the tv, there is not much on anyway, so there is no need to go up there and the bed/bath area is huge. very convenient to all the sights within the old town area and yet secluded enough so that you can relax at the pool from all that you have experienced outside the compound.
Stayed 6 nights in Feb 2020
Response from H on 13 Feb 2020
Thank you.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the most beautiful hotel in Penang and with the most fabulous service.
Stayed 5 nights in Jan 2020
Response from H on 3 Feb 2020
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from H on 1 Feb 2020
Thank you.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing architecture. A unique hotel, highly recommend
Stayed 2 nights in Jan 2020
Response from H on 9 Jan 2020
Thank you.

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from H on 8 Jan 2020
Thank you.

10/10 Excellent

Raveendren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from H on 27 Dec 2019
Thank you.

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2019
Response from H on 21 Dec 2019
H

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019
Response from H on 10 Dec 2019
Thank you.

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from H on 9 Dec 2019
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from H on 25 Nov 2019
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully maintained and furnished property with a small number of rooms so every guest is made to feel special. Excellent location within easy walking distance of the main George Town attractions and with plenty of food options of all types nearby.
Stayed 5 nights in Nov 2019
Response from H on 12 Nov 2019
Thank you for the review.

10/10 Excellent

Arnaud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean, the furniture of traditional Peranakan style very well-preserved. The place is very peaceful, perfect for relaxation. We will come back!
Stayed 2 nights in Nov 2019
Response from H on 11 Nov 2019
Thank you for the review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from H on 2 Nov 2019
Thank you for the review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Fabulous 4 night stay in the Argus Apartment. Very quiet. Extremely huge apartment - totally perfect for the 3 of us. Loved all the decor in keeping with its peranakan theme. Enjoyed the afternoon teas by the pool . Didn’t actually use the poi but it looked lovely. Staff were so friendly and helpful at all times . Ate at Lenaka restaurant one evening - what a delicious meal. Totally recommend this place and would come back here .
Stayed 4 nights in Oct 2019
Response from H on 25 Oct 2019
Thank you for the review.

10/10 Excellent

Jaci

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique restored hotel with good amenities and where the staff are very friendly and provided us with an excellent service. Refreshingly different to the modern hotels where the rooms all appear to look the same regardless of where you are in the world
Stayed 3 nights in Aug 2019
Response from H on 3 Sept 2019
Thank you for the review.

8/10 Good

Hon Lung

Liked: Cleanliness, property conditions & facilities, room comfort
Surprisedly stingy when it comes to towels
A really beautiful property with a very Peranakan feel. Gorgeous for photos and for wedding photos, but details leave much to be desired. No slippers were supplied until asked. Hand and face towels are not provided by default, and has to be asked for every day. Breakfast and afternoon tea are good, but nothing to write home about. Free drinks in the mini-bar are a nice touch and surprisingly generous given the ask-for-towels-everyday situation. Location is slightly off the main Street but can still be quite loud on the weekends, although the design of the room makes it hard to hear. Overall, great stay for a regular hotel, but average for a luxury hotel.
Stayed 3 nights in Aug 2019
Response from H on 13 Aug 2019
Thank you for the feedback.

10/10 Excellent

Thiruchelvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from H on 16 Jul 2019
Thank you for the rating.