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I love the hotel as it located in the heart of Penang, so it is easy to go to places around town. The staff especially the front desks and the cleaners were so friendly and very attentive. The only staff I dislike is the front person of your restaurant, such a snob. The room was nice and cosy. My ...
Located nearby Pengkalan Weld. Great service from the staff and everything was on point.
It is a comfy place and easy accessible. Only there is leaking from the shower room to the sink
Good location friendly staff. Rooms were cle.an. They could have offered free telephone useage (ie no charges ) for local calls with my standard room.
Disappointed that the original building was closed for renovation. Tv picture and programming very poor.
Loved the location of the hotel. Right in Chinatown, and close to everything. Shopping mall was a stone throw away.
No bathroom slippers. Bed has cracking sound. Very old bed.
overall its good, just only car parking are limited.
Helpful & friendly staff. Great breakfast, high tea. Rofttop nice view, jaccuci, red wine, ice cream....Superb. strongly recommend.